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The Carolina Inn

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The Carolina Inn
The Carolina Inn
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1,148 Reviews from our TripAdvisor Community

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Showing 1,139: English reviews
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Bellflower
Reviewed 3 days ago NEW

Nice place. Service was okay. I was not acknowledged by the staff outside the door when I walked up. They just stood there talking. Roomservice on the phone didn't know what was on the menu and told me to look it up on the website.

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Helpful?
Thank Matt C
manager1924, Manager at The Carolina Inn, responded to this review

Dear Matt C, Thank you for taking the time to post about your recent visit at The Carolina Inn. We take pride in our first-rate customer service and your experience is not the standard of excellence that we hold ourselves to. We appreciate your feedback as we strive to improve in all areas of the hotel and hope we have...

Washington, North Carolina
Reviewed 1 week ago

This hotel is the cream of the crop. The staff goes out of their way to ensure a wonderful experience. My girls and I stayed here because we were going to a cheerleading competition. The shuttle gave us a ride to the arena. Then we left my daughter's shoes in our car (in the hotel parking lot). The valet person...

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1Thank susanhJ3130LC
manager1924, Manager at The Carolina Inn, responded to this review

Dear susanhJ3130LC, Thank you for the wonderful review. It is our goal to ensure guests feel that they are truly part of the place, so we are delighted to hear that you experienced southern hospitality in our historic hotel. Our staff feels passionately about the service we provide, so we will be sure to share your praises with the valet...

New York
Reviewed 1 week ago

Never fails to exceed expectations. Elegant accommodations, outstanding food, and charming ambience. A real destination hotel. Always my favorite place to stay in Chapel Hill. Always feel indulged and treated when I stay there. Perfect for special occasions.

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Helpful?
1Thank 355sharik
manager1924, Manager at The Carolina Inn, responded to this review

Dear 355sharik, What a delight to read your notes about The Carolina Inn! We love hearing that you are a return patron and always enjoy your time with us. Thank you for your high praise regarding our accommodations, restaurant, and the hotel's ambiance. We certainly look forward to welcoming you back to the Carolina Inn and exceeding your expectations once...

Las Vegas, Nevada
Reviewed 1 week ago

The hotel is located right next to the NCU. This hotel has long history in North Carolina. The decor within the property is amazing. There are walking distance for many different restaurants. Each level of the hotel display pictures who attend the NCU. The bed is wonderful.

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Helpful?
1Thank Tony C
manager1924, Manager at The Carolina Inn, responded to this review

Dear Tony C, The Carolina Inn has been hosting UNC-Chapel Hill families, alumni, and visitors since 1924 and continues to be highly sought-after accommodations for anyone visiting the area. Located directly on the campus of UNC-Chapel Hill, we love that our guests are just a short walk from all university destinations and historic Franklin Street. Thank you for your high...

Portsmouth
Reviewed 2 weeks ago

The Carolina Inn was a great experience. I would highly recommend staying here! The service and the staff were top notch. The history and uniqueness of the Inn was a sight to see as well. We will definitely be back!

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1Thank chelsead861
manager1924, Manager at The Carolina Inn, responded to this review

Dear chelsead861, Thank you very much for the excellent review! We were extremely happy to read that you enjoyed your stay with us. We greatly appreciate your extremely kind comments pertaining to our service team and the hotel's ambiance. Thank you again for your recommendation of our hotel and we hope to see you soon!

Warrenton, Virginia
Reviewed 2 weeks ago

After waiting an hour past the 3PM check in time, our King Suite was ready. It was delightfully furnished with period pieces with a comfortable bed and spacious bathroom. But the bedroom was "overstuffed" with furnishing. A large desk protrudes from the far wall to the base of the bed leaving a narrow passage to go into the bathroom. The...

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Helpful?
1Thank FreqTraveler35
manager1924, Manager at The Carolina Inn, responded to this review

Dear FreqTraveler35, Thank you for taking the time to tell us about your recent visit to The Carolina Inn. We appreciate your feedback as we continually strive to improve in all areas of the Inn. We will share your comments with our team and work hard to ensure that we continue to set the standard for comfortable accommodations and amazing...

ottawa canada
Reviewed 3 weeks ago

We went there for a sales conference. Nice conference rooms, food was pretty good for the large group. The whole place is like going back in time. Older pictures of the large history everywhere, grand entrances and smaller rooms. I prefer the newer, modern hotels, but this was enjoyable for everyone. You are right on the campus, so the bars...

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Helpful?
1Thank Barry H
manager1924, Manager at The Carolina Inn, responded to this review

Dear Barry H, Thank you for taking the time to tell us about your recent visit to The Carolina Inn. It is our goal to ensure guests feel that they are truly part of the place, so we are pleased to hear that you experienced authentic southern hospitality in our historic hotel. Thank you again for kind words and we...

Reviewed 3 weeks ago via mobile

Only stayed one night but this place made us want to stay for the whole week! As soon as you drive up to the beautiful building you can tell that it's going to be a wonderful stay. There's plenty of parking ($15 for self parking) and the staff are super polite and helpful. There was a slight problem with our...

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Helpful?
1Thank Sussex373
manager1924, Manager at The Carolina Inn, responded to this review

Dear Sussex373, What a delight to read your review from your recent stay! We make every effort to provide gracious southern hospitality to our guests, so we are thrilled that you left feeling that way. We appreciate all of your kind words regarding our staff, rooms, and amenities. On behalf of the entire Carolina Inn team, thank you, and we...

Washington
Reviewed 3 weeks ago

I stayed for the holidays. Check in was easy and friendly. The rooms were well-kept. Room service for breakfast was tasting and the service was excellent. I didn't like paying extra for parking. I'd return, but will likely chose a place with free parking.

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Helpful?
1Thank C-Way3
manager1924, Manager at The Carolina Inn, responded to this review

Dear C-Way3, Thank you for the kind review. It’s always refreshing to hear how our guests enjoy our gracious southern hospitality in our treasured historic venue. Thank you for your feedback as well as all of your pleasant words regarding our staff and rooms. We hope we have the opportunity to welcome you back soon!

Flower Mound
Reviewed 4 weeks ago

Service at Carolina Inn is impeccable. Feels like an authentic North Carolina experience. Location can't be beat if you are visiting UNC. Everything is spotless from the lobby to the restaurant to the rooms and bathrooms. The welcome snack of pimento cheese and nuts is a great touch.

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1Thank 319christyf
manager1924, Manager at The Carolina Inn, responded to this review

Dear 319christyf, Thank you very much for choosing to stay with us at The Carolina Inn. Through our southern graciousness and hospitality, we take pleasure in making the Carolina Inn a haven for an authentic experience. Thank you for all of your kind words and we look forward to welcoming you back for a future visit!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are conveniently located in the heart of downtown Chapel Hill, at the doorstep of the beautiful campus of The University of North Carolina. Come experience world-class service, elegantly appointed guest accommodations, superb dining, outstanding meeting and banquet facilities, and an expert staff. ... more   less 

Additional Information about The Carolina Inn

Address: 211 Pittsboro Street, Chapel Hill, NC 27516
Region: United States > North Carolina > Chapel Hill
Price Range: ₹ 14,988 - ₹ 24,800 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Carolina Inn 4*
Number of rooms: 185
Reservation Options:
TripAdvisor is proud to partner with Sabre Hospitality Solutions, Booking.com, Hotels.com, Expedia, Priceline, Travelocity and Jetsetter so you can book your The Carolina Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Carolina Hotel Chapel Hill
Carolina Hotel Chapel Hill
Hotel Style:
#1 Green Hotel in Chapel Hill
#2 Family Hotel in Chapel Hill
#3 Romantic Hotel in Chapel Hill
#4 Business Hotel in Chapel Hill
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Questions & Answers

Here's what travellers have asked, with answers from The Carolina Inn staff and other travellers.
6 questions
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Questions? Get answers from The Carolina Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher Floor, non-connecting rooms”
 of 5 bubbles nmeas1, 3 Jan 2017 | Read review
“As always---don't just request ANY room!! Ask for a room facing the courtyard and up on the 3rd floor (as one example)!!”
 of 5 bubbles ArchitectZ, 28 Dec 2016 | Read review
“ask for a corner room with windows”
 of 5 bubbles lguy66, 17 Nov 2016 | Read review
“Book a higher level room class if you need more space”
 of 5 bubbles 182danm182, 6 Nov 2016 | Read review
“View of the fall leaves outside my window was a plus.”
  • Classic vintage photos of UNC classrooms adorn the bedrooms - here, nursing and law school photo
  • Love a place seeing branding oportunities at every turn - even the bottom of a silver trash bask
 of 5 bubbles HFTM, 17 Oct 2016 | Read review
5 of 5