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The Franklin

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1 room 2 adults 0 children
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The Franklin
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587 Reviews from our TripAdvisor Community

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Showing 587: English reviews
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Stratford, Connecticut
Reviewed 2 days ago NEW

I realize reviews are relative. We all have a standard in mind. This hotel for anyone , is a top contender. It is very clean and comfortable. The staff treats you with care. A doorman who greets you, as if you were arriving home to a downtown abbey estate. I look forward to my next stay. And no im not...

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank thomascP9182VT
West Palm Beach Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 13 August 2016

So.. I stayed at The Franklin Hotel for one night only while stopping in Chapel Hill NC, on my way to Washington DC. I stayed on August 2nd. It was myself, my twin 9 year old sons, and a family friend. We pulled up and the Hotel was so cute, clean and inviting. It felt like a very personable quaint...

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1Thank Fiveomom7945
About Hotel's Favourite Review
Jay P, General Manager at The Franklin, responded to this review

Hello Fiveomom7945! Thanks for your detailed review of The Franklin. I'm sorry the A/C in the first room was not working well enough - we've had a tough time keeping up with the 100+ degree heat! But I am glad you got a chance to enjoy our suite, and am especially glad that we found Mack and were able to...

West End, United States
Reviewed 2 days ago NEW

Staff was terrific- went out of the way to help us with any questions.. Accommodations better then expected. Location perfect if you are doing anything at UNC Chapel Hill school or hospital. Plenty of local things to do, and restaurants are wishing walking distance. A wonderful experience for our family.

Review collected in partnership with Curio – A Collection by Hilton
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Thank Alisa A
Clemmons, North Carolina
Reviewed 4 days ago NEW

My wife and I just stayed one night for for the Chapel Hill 10 miler race. This was the perfect location for viewing the race. I had planned to view the race from uptown Franklin Street, but as chance had it, the runners came right by the hotel. I was able to get some great photos from our balcony. The...

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Thank robertmB4270GI
Alexandria
Reviewed 5 days ago NEW

Best place to stay when visiting UNC. Close to the school, restaurants and bars. Can walk to everything. Staff was very friendly and accommodating. Room was spacious and very clean. Shower was big and great water pressure.

Review collected in partnership with Curio – A Collection by Hilton
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Thank SMG1966
Raleigh, North Carolina
Reviewed 5 days ago NEW

My daughter and I had a college visit planned so we stayed at The Franklin. I was excited about the stay because it was my first time and I've been intrigued about the hotel. I was able to make the reservation on the Hilton App. The day before my arrival I received a courtesy call from the hotel. Louise asked...

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Thank Janice B
New York
Reviewed 1 week ago

I came to Chapel Hill to college visit and this hotel was part of the reason I enjoyed it so much. The staff were very friendly from the moment I walked in until the second I checked out. They were always smiling and were very helpful and outgoing. I had a room on the fourth floor at the back and...

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Thank Jake1275
Reviewed 1 week ago

Upon turning down the bedsheets, we immediately saw tissues and pubic hair in our bed from a prior guest. I called the front desk. The apologetic manager changed out our sheets and bedding and we didn't have to pay for the room, but we had a restless night nonetheless. If you're on the front of the hotel, you can hear...

Review collected in partnership with Curio – A Collection by Hilton
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Thank 352kendrap
Chapel Hill, United States
Reviewed 2 weeks ago

Hannan, Estrella, and Louise always go above and beyond to make me feel welcome and at home. I've never had a bad experience at the Franklin, and highly recommend it to anyone staying in the Chapel Hill Area.

Review collected in partnership with Curio – A Collection by Hilton
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Thank M7770ROmichaelr
Charlotte, United States
Reviewed 2 weeks ago

Great location but the parking deck problem is a real issue. It may be a higher end hotel but it is very much of a "you are on your own" for luggage and parking. The rooms are nice but surprising wall damage from the cleaning carts for such a new hotel. The breakfast experience is hit or miss and the...

Review collected in partnership with Curio – A Collection by Hilton
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Thank D2330PGpeterb

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
We'd love for you to stay with us whether you're in town for business or pleasure! We are the only hotel in downtown Chapel Hill, right on Franklin Street - just steps away from all the action such as UNC Chapel Hill's campus, Dean Smith Center, Kenan Stadium, UNC Hospitals, Morehead Planetarium, Ackland Art Museum, and tons of shops, restaurants, and entertainment options. Our guiding principle is to be hospitable, so we focus on our interactions with you above all else. ... more   less 

Additional Information about The Franklin

Address: 311 W Franklin St, Chapel Hill, NC 27516
Region: United States > North Carolina > Chapel Hill
Price Range: ₹ 10,924 - ₹ 22,431 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Franklin 3.5*
Number of rooms: 67
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Orbitz, Hotwire, Hotels.com, Travelocity, Priceline, getaroom.com and HotelQuickly so you can book your The Franklin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Franklin Hotel Chapel Hill
Hotel Style:
#1 Romantic Hotel in Chapel Hill
#2 Business Hotel in Chapel Hill
#3 Family Hotel in Chapel Hill
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Questions & Answers

Here's what travellers have asked, with answers from The Franklin staff and other travellers.
3 questions
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Questions? Get answers from The Franklin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the third floor and ask for balcony. You may hear some noise, but in the spring, it was nice to have a glass of wine on the balcony.”
robertmB4270GI, 22 Apr 2017 | Read review
“We prefer the rooms on the back of the hotel - they are quieter”
janeta460, 2 Apr 2017 | Read review
“Our room facing away from Franklin street was exceptionally quiet”
tarheeltraveler2016, 3 Feb 2017 | Read review
“Away from the street was nice!”
suelynner, 9 Jan 2017 | Read review
“Presidential suite.”
Cyclist76, 12 Nov 2016 | Read review
5 of 5