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The Franklin

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The Franklin
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558 Reviews from our TripAdvisor Community

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Showing 558: English reviews
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New York
Reviewed yesterday NEW

Located in downtown Chapel Hill, a short walk to many restaurants. The hotel is a warm and friendly place, very clean and the staff is excellent. We ate a delicious breakfast in the morning. For certain, I will stay there again.

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank jpo99
Durham, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 21 September 2016

I love Chapel Hill and have stayed at many of the hotels in the area including the Carolina Inn which is a close second. We called ahead because we wanted a suite with a rollaway bed for our little one. The service was incredible and they delivered on all promises. Not only was the bed available but a concierge emailed...

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Helpful?
1Thank tom b
About Hotel's Favourite Review
Jay P, General Manager at The Franklin, responded to this review

tob b, Wow, what an enthusiastic review of The Franklin! We're so glad that everything went so smoothly for you and that you were able to enjoy some of our unique offerings. Louise, our personal host, calls each guest before their arrival to take care of any needs. If you come back regularly you will get to know her well....

Rahway, New Jersey
Reviewed 3 days ago NEW

I could not be more pleased with my stay at the Franklin Hotel! The staff are friendly. The room was clean. The shower pressure was great. I have no complaints what so ever. They also have fresh baked cookies in the evening! I will recommend this hotel to everyone I know.

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank lorenh672
San Antonio, Texas
Reviewed 3 days ago NEW

I stayed here overnight for business in February 2017. Driving in I noticed how centrally it is located. There are all kinds of restaurants and shops within easy walking distance (some of which I took advantage of.) The room was spacious, well maintained, and beautifully, classically furnished. They provided turn down service in the evening, complete with chocolates. Most importantly,...

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Helpful?
Thank SingsForFood
Shelby, North Carolina
Reviewed 5 days ago NEW

Hello to everyone! Can't wait for us to gather for Winter Fest this weekend. Just a little update for everyone. We have made some tentative plans and reservations, but these can be easily changed. Friday we have reservations at Roots for 8:00. This will allow everyone time to arrive and have a chance to unpack. I have Burtons, Jiamachellos, Poages,...

Review collected in partnership with Curio – A Collection by Hilton
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1Thank 689cmbfh
Annapolis, United States
Reviewed 1 week ago

We really enjoyed our stay here. The hotel is beautiful. All of the staff we encountered were wonderful and added value to our stay. I would like to compliment Hannah at the bar -she is a great bartender as well as an amazing conversationlist!

Review collected in partnership with Curio – A Collection by Hilton
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Thank 152kathleena
Chapel Hill, United States
Reviewed 1 week ago

The hotel is very clean and tastefully decorated. The staff were friendly and accommodating. The food in the lounge was excellent. Loved the homemade cookies every day. Parking garage was temporarily closed but access to alternate parking was not a problem.

Review collected in partnership with Curio – A Collection by Hilton
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Thank 39kimi
Charlotte
Reviewed 1 week ago

This is the only place we stay in chapel hill; the location, quality, and cleanliness are the best in the area. Complimentary coffee and local shuttle with hotel driver add to the convenience of staying right at campus edge

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank Jodi G
Espoo, Finland
Reviewed 2 weeks ago

Enjoyed my stay at The Franklin, nice speakers in the room, quality interior and charming staff. I'd recommend this place. Decent breakfast, and the gym could be a more spacious, but I'd definitely come here again.

Review collected in partnership with Curio – A Collection by Hilton
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Thank Dominik R
Cooper City, Florida
Reviewed 2 weeks ago via mobile

My wife and I stayed at the Franklin while visiting family in Chapel Hill. The accommodations were top notch and the staff was friendly and helpful. The bed was very comfortable and the room was very clean. We had a great time at the bar downstairs watching the NC/Duke game. The parking garage was being renovated, so we had to...

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Helpful?
Thank RumBum23

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
We'd love for you to stay with us whether you're in town for business or pleasure! We are the only hotel in downtown Chapel Hill, right on Franklin Street - just steps away from all the action such as UNC Chapel Hill's campus, Dean Smith Center, Kenan Stadium, UNC Hospitals, Morehead Planetarium, Ackland Art Museum, and tons of shops, restaurants, and entertainment options. Our guiding principle is to be hospitable, so we focus on our interactions with you above all else. ... more   less 

Additional Information about The Franklin

Address: 311 W Franklin St, Chapel Hill, NC 27516
Region: United States > North Carolina > Chapel Hill
Price Range: ₹ 11,766 - ₹ 23,198 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Franklin 3.5*
Number of rooms: 67
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Expedia, Priceline and Jetsetter so you can book your The Franklin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Franklin Hotel Chapel Hill
Hotel Style:
#1 Romantic Hotel in Chapel Hill
#2 Business Hotel in Chapel Hill
#3 Family Hotel in Chapel Hill
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Questions & Answers

Here's what travellers have asked, with answers from The Franklin staff and other travellers.
3 questions
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Questions? Get answers from The Franklin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room facing away from Franklin street was exceptionally quiet”
 of 5 bubbles tarheeltraveler2016, 3 Feb 2017 | Read review
“Away from the street was nice!”
 of 5 bubbles suelynner, 9 Jan 2017 | Read review
“Presidential suite.”
 of 5 bubbles Cyclist76, 12 Nov 2016 | Read review
“The Presidential Suite is totally worth it - eat the french toast in the morning.”
 of 5 bubbles tombC707FB, 21 Sep 2016 | Read review
“Rooms on Franklin St. are a bit bigger, but the ones facing the back are quieter.”
 of 5 bubbles Crito0, 13 Sep 2016 | Read review
5 of 5