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The Franklin

Curio.comUS$ 215*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 249*
US$ 215*
US$ 249*
US$ 215*
US$ 249*
US$ 215*
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The Franklin
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599 Reviews from our TripAdvisor Community

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Showing 599: English reviews
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aspen, United States
Reviewed 2 days ago NEW

I have stayed at this hotel several times over the years when my son was attending UNC. It is perfectly located and the entire staff is fantastic!! The guest rooms are equiped with all that you will need. The overall quality is excellent. I would highly recommend this hotel.

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank L7020EGnancyp
Raleigh, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

My daughter and I had a college visit planned so we stayed at The Franklin. I was excited about the stay because it was my first time and I've been intrigued about the hotel. I was able to make the reservation on the Hilton App. The day before my arrival I received a courtesy call from the hotel. Louise asked...

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Helpful?
Thank Janice B
About Hotel's Favourite Review
Raleigh, North Carolina
Reviewed 4 days ago NEW

Service and the special touches made this a really nice experience.(chocolates on the pillow/curtains drawn when I came in after dinner). Give the Franklin a try next time you are in Chapel Hill. It's lovely.

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank a s
Denver, North Carolina
Reviewed 5 days ago NEW

Booked a year in advance for a college graduation ceremony and were charged $800 per night and forced to pay for a 3 night minimum although we made it clear we only needed 2 nights. Months later some friends decided to find a hotel for the graduation and wanted to stay in the same hotel. They received a rate of...

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Helpful?
Thank cblineberger
Jay P, General Manager at The Franklin, responded to this review

cblineberger, I'm sorry that we didn't deliver the value for the price you paid. We set our pricing based on where the rates generally are in other comparable hotels, and then make an adjustment based on our unique location and upscale product. Since graduation weekend accommodations are in such high demand, we ask for the three night minimum to identify...

Wilson, NC, United States
Reviewed 1 week ago

Hotel is over hyped and not worth the money. Walls must be paper thin because we could hear everything people were saying in room next door and they weren't exactly loud. Made to order breakfast was absolutely lame. Service was slow and the food was warm at best. Rooms aren't any better than a newer Hampton Inn. In full disclosure,...

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank stevefT2011TO
Jay P, General Manager at The Franklin, responded to this review

stevefT2011TO, I'm sorry that we provided such a poor experience for you during your stay with us. We realized you used a ton of points to stay during the graduation weekend, and that you did not get the value we promised. The insulation in our walls is not good enough, and we have noted it as a priority in our...

Chapel Hill, United States
Reviewed 1 week ago

The room and view was fantastic. Room service was timely and hot. Huge thanks to Megan, Tucker, and Hans and the whole staff you were all amazing catering to all of my requests. I will definitely stay here again!

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank T8479XFjulieb
columbus, ohio
Reviewed 1 week ago via mobile

My heavens. Astonishingly good customer service. These people went to the grocery store for me before I arrived and I did not even ask. Not one person that was not incredibly nice attentive and genuinely personable. Gorgeous place amazing location .. how does anyone else stay in business? Thank you Louise, thank you everyone at the front desk (shout to...

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Helpful?
Thank martaburke
scarsdale
Reviewed 1 week ago

The hotel is very nice, well located. The suites are a great value, fantastic wide large balcony and the room is well sized. Yes is extremely conformable and the staff is fantastic and helpful. The hotel car is a great plus for short trips and they are happy to do it.

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank ScarsdaleStampman
New York, United States
Reviewed 1 week ago

Stayed at the Franklin as part of a wedding party for a long weekend. Couldn't have been happier with the service and hospitality by the hotel staff. Made the stay easy and enjoyable! Nice perk that they offer transportation as well around town. Would return if in Chapel Hill again!

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank Y8621BQmichaelf
San Francisco, California
Reviewed 3 weeks ago

We visited Chapel Hill for my class reunion with wife, 7 and 8 year old daughters. We arrived late from RDU at 11 pm. From the beginning the staff were friendly, efficient, and helpful. An introductory email prior to arrival, lead them to already prepare sofa bed linens for our children. The bathroom had multiple shower heads, was large and...

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Helpful?
Thank DevininSF

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
We'd love for you to stay with us whether you're in town for business or pleasure! We are the only hotel in downtown Chapel Hill, right on Franklin Street - just steps away from all the action such as UNC Chapel Hill's campus, Dean Smith Center, Kenan Stadium, UNC Hospitals, Morehead Planetarium, Ackland Art Museum, and tons of shops, restaurants, and entertainment options. Our guiding principle is to be hospitable, so we focus on our interactions with you above all else. ... more   less 

Additional Information about The Franklin

Address: 311 W Franklin St, Chapel Hill, NC 27516
Region: United States > North Carolina > Chapel Hill
Price Range: ₹ 13,058 - ₹ 21,202 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Franklin 3.5*
Number of rooms: 67
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Orbitz, Travelocity, Hotels.com, Hotwire, Cancelon, Priceline, Cheap Tickets, getaroom.com, HotelQuickly and Hotel.de so you can book your The Franklin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Franklin Hotel Chapel Hill
Hotel Style:
#1 Romantic Hotel in Chapel Hill
#2 Business Hotel in Chapel Hill
#3 Family Hotel in Chapel Hill
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Questions & Answers

Here's what travellers have asked, with answers from The Franklin staff and other travellers.
5 questions
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Questions? Get answers from The Franklin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the third floor and ask for balcony. You may hear some noise, but in the spring, it was nice to have a glass of wine on the balcony.”
robertmB4270GI, 22 Apr 2017 | Read review
“We prefer the rooms on the back of the hotel - they are quieter”
janeta460, 2 Apr 2017 | Read review
“Our room facing away from Franklin street was exceptionally quiet”
tarheeltraveler2016, 3 Feb 2017 | Read review
“Away from the street was nice!”
suelynner, 9 Jan 2017 | Read review
“Presidential suite.”
Cyclist76, 12 Nov 2016 | Read review
5 of 5
Curio.com
US$ 215* /night
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Booking.comUS$ 215
Expedia.comUS$ 215
CancelonUS$ 249
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Prices are for 1 room, 2 adults
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