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The Umstead Hotel and Spa

4.8 km from Cary centre
  • Free Wifi
  • Free Parking
  • Pool
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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100 Woodland Pond Dr, Cary, NC 27513-2131
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768 Reviews from our TripAdvisor Community

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Showing 757: English reviews
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Miami Beach, Florida, United States
Reviewed 1 week ago

Amazing hotel with top notch staff and customer service. The concierge (Zack) was extremely helpful in arranging the delivery of flowers/wine and making reservations for us at one of the top restaurants in the area. Couldn't have been happier during our stay!

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Helpful?
Thank Sam P
Forest City, North Carolina
Reviewed 1 week ago

Previous stays at the The Umstead have always been memorable. During my stay two weeks ago there were numerous long black hairs on the shower wall. This was pretty disgusting in a room that had supposedly been cleaned for a new guest. I telephoned the front desk who said someone would take care of it; when I returned that evening...

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Helpful?
Thank Vistajet
Caroline J, Guest Relations Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, I would like to thank you for taking the time to fill out our on-line survey regarding your recent stay at The Umstead Hotel and Spa. Please accept my sincere apology in my late response, we do take these matters very seriously. I have addressed your concerns regarding the cleanliness of your room with the Housekeeping management team...

Reviewed 1 week ago

the company set me up at the Umstead while down in Cary for 3 nights. Staff and check in were amazing, efficient, courteous and calm. Room is amazing, good air, looking out over the grounds. Had the Cobb salad for dinner night one, different twist with the crab added instead of the turkey....great substitution. If you get the chance, this...

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Helpful?
Thank Joe P
Raleigh, North Carolina
Reviewed 1 week ago

This is a great hotel in a rather unassuming location. Cary, NC isn't exactly a hotbed of activity, but most people staying at the Umstead are looking for an oasis of tranquility. The hotel is surrounded by lots of trees and faces out onto a lake. It's quite peaceful despite being 0.5 miles from I40. The lake is surrounded by...

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Helpful?
Thank SuperDave666
north carolina
Reviewed 1 week ago

We had heard so much about this property and so we really wanted to go. The thing you notice first is not really the surroundings though the entrance is beautiful ; it is the attention the staff gives you to make sure you have what you need and you know where you are going. Their smiles and attention to detail...

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Thank debbiegutch
Cary, North Carolina
Reviewed 1 week ago

I took my daughter and granddaughters to lunch during the Christmas Holidays and I couldn't have been more pleased. Everything from time of arrival to the end of the meal was exceptional. I have also visited the Spa and it is the best I have been to in the area! Many amenities and definitely there is attention to detail. Just...

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Helpful?
Thank glenveagh313
Raleigh, North Carolina
Reviewed 3 weeks ago

There isn't much to be said that hasn't been already...but this property is exquisite. Attention to detail is spectacular and the staff is top notch. I live in the triangle, and love to come here for a getaway. You truly feel like you are "away" when you are here. The amenities are lovely - the walking/running trail around the lake,...

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Thank CPMoser
Columbus, Ohio
Reviewed 3 weeks ago

What an amazing hotel and truly first class all around. The hotel has a nice walking path and a nice gym/pool area. The rooms have a nice patio to just sit and relax. Yes, it's very expensive, but well worth it. When I was staying here it was used by one of the presidential candidates as a stay-over, so there...

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Thank Artieandgumbo99
Goldsboro, North Carolina
Reviewed 3 weeks ago

If you want to get away without actually getting away, I highly recommend this hotel. The facilities and service themselves are worth the destination....considering that this hotel is in the peaceful and beautiful woods of the SAS campus...it has no beach, no mountains, no world renown place to visit...just an excellent facility with excellent staff right smack in the middle...

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Thank David R
Paris France
Reviewed 3 weeks ago

The Umstead is a true 5 star hotel. As you'd expect, the rooms are very comfortable, spacious and don't lack anything. The hotel has a great gym and spa with all of the kit you need for a work out. The kitchen in the restaurant is massive, no surprise that the meals they make there are brilliant! There isn't lots...

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Helpful?
Thank JonathanParis1980

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
Official Description (provided by the hotel)
Nestled lakeside on 12 acres of beautiful grounds in Cary, N.C., The Umstead Hotel and Spa is a calming retreat and luxury destination. The Umstead features 150 oversized guest rooms, elegant furnishings and signature amenities. The Umstead welcomes and inspires guests to find comfort, tranquility and indulgence in the meticulously landscaped property, as well as the plush Umstead Spa and contemporary American cuisine of Executive Chef Steven Greene at its signature Forbes Five Star restaurant, Herons. Independently owned and operated, The Umstead Hotel and Spa is North Carolina's first full-service hotel to receive the coveted AAA Five Diamond Award and is a Forbes Five Star rated property. ... more   less 

Additional Information about The Umstead Hotel and Spa

Address: 100 Woodland Pond Dr, Cary, NC 27513-2131
Region: United States > North Carolina > Cary
Price Range: ₹ 23,395 - ₹ 39,013 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Umstead Hotel and Spa 5*
Number of rooms: 150
Reservation Options:
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Also Known As:
The Umstead Hotel Cary
Umstead Hotel Cary
Hotel Style:
#1 Romantic Hotel in Cary
#1 Family Hotel in Cary
#1 Business Hotel in Cary
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Questions & Answers

Here's what travellers have asked, with answers from The Umstead Hotel and Spa staff and other travellers.
7 questions
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Sneads Ferry, North Carolina
Wilmington, North Carolina
6 months ago

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Questions? Get answers from The Umstead Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“getting a room with a view of the lake was worth the extra 20.00”
 of 5 bubbles debbiegutch, 12 Feb 2017 | Read review
“View of the lake”
 of 5 bubbles CPMoser, 3 Feb 2017 | Read review
“Not a bad room in the place”
 of 5 bubbles Artieandgumbo99, 31 Jan 2017 | Read review
“Facing the lake at the back.”
 of 5 bubbles JonathanParis1980, 29 Jan 2017 | Read review
“premier king room was sufficient for us, still felt spacious and luxurious”
 of 5 bubbles davidG2575JS, 23 Jan 2017 | Read review
5 of 5