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Hilton Garden Inn Raleigh-Cary

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#3 of 22 Hotels in Cary
Certificate of Excellence
GreenLeadersPlatinum level
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Hilton Garden Inn Raleigh-Cary
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638 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Raleigh-Cary
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Showing 629: English reviews
Baltimore, Maryland
Reviewed 24 August 2016

The Hilton Garden Inn in Cary was an average hotel. The room was nice, the hotel was clean, and there was nothing too bad about the stay. In all, average. Some highs: - My father and girlfriend didn't have meal vouchers for breakfast. The staff were able to add them to my voucher. That was nice. - We booked last...

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Helpful?
Thank Ian M
CaryHGI x, Director of Sales at Hilton Garden Inn Raleigh-Cary, responded to this review

Dear Ian M, We're sorry for the circumstance that brought you to our award winning hotel. We do appreciate your feedback but need to clarify that Wi-Fi at all Hilton Garden Inn hotels is always complimentary. If one chooses to upgrade the speed there is a small charge but for your basic web/email needs the comp Wi-Fi is more than...

Red Bank, New Jersey
Reviewed 24 August 2016

Very convenient and very comfortable. We were able to get around the town without to much difficulty. Very good pastries and great breakfast display. Price was right for what we got. Very clean and quiet as well.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank dec07
CaryHGI x, Director of Sales at Hilton Garden Inn Raleigh-Cary, responded to this review

Thank you dec07 for sharing your guest experience with everyone. We're so pleased that you guys enjoyed breakfast in our Garden Grille & Bar. It was our pleasure to earn your business here at the HGI Raleigh-Cary.

Memphis, United States
Reviewed 23 August 2016

We were travelling to attend a wedding. Even though we arrived after the check in time, our room was not ready. Our schedule was tight, so they offered us an upgrade at no extra charge. The room was clean, modern and quiet. We MADE it to the wedding in the nick of time. Grateful they adjusted quickly. The hotel is...

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Helpful?
Thank kellyes2015
CaryHGI x, Director of Sales at Hilton Garden Inn Raleigh-Cary, responded to this review

Thank you kellyes2015 for staying at our Hilton Garden Inn Raleigh-Cary. It was our pleasure to upgrade you guys so that you could get ready in time for the big event. Providing excellent customer service is what we do. Please come back and see us again. Thank you!

Raleigh, North Carolina
Reviewed 22 August 2016

Well where do I began, I paid $154.00 to be accused of smoking in my room. I checked my account after checkout & not only did they charge me $289, when I called the only accurate answer I got was "well our house keeping staff said that they smelled marijuana smoke in your room after you checked out." Not only...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank MhahJ2712TV
CaryHGI x, Director of Sales at Hilton Garden Inn Raleigh-Cary, responded to this review

Dear MhahJ2712TV, We're very sorry that your guest experience was not perfect. Please know that you were not targeted, nor is there any reason for housekeeping to fabricate a story. We invite you to give us a call to discuss the situation. Thank you.

Reviewed 22 August 2016

We don't stay at hotels very often, but I was surprised at how disappointing this one was. When planning our overnight "date" for my husband and I, I decided I would splurge a bit and enjoy a nicer hotel, but the experience didn't turn out to be nicer and didn't really feel like it matched the price. The room was...

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Helpful?
Thank Danelle K
CaryHGI x, Director of Sales at Hilton Garden Inn Raleigh-Cary, responded to this review

Dear Danelle K, We're sorry that your guest experience wasn't to your liking. We dropped the ball by knocking on your door while you were still sleeping. This has already been addressed with our team. We're very sorry! The Garden Sleep System beds allow you to adjust the firmness. We're not sure if you were aware of this feature. Next...

Asheboro, North Carolina
Reviewed 12 August 2016

I stayed here overnight for a two day meeting that I attend that happens four times/year. When I arrived at 9:45 am, I thought I would at least get the registration over, knowing a room would not be ready. Was I amazed when I was given a room immediately! I asked the lady at the check in counter to add...

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Helpful?
Thank Peggy T
CaryHGI x, Director of Sales at Hilton Garden Inn Raleigh-Cary, responded to this review

Peggy T you're so nice for sharing your guest experience of your recent meeting at our Hilton Garden Inn Raleigh-Cary. Thank you so much for the very kind feedback. It is always our pleasure to earn your business and we look forward to more meetings in the near future. Thank you!

Carey, United States
Reviewed 12 August 2016

Great hotel, very modern, clean and staff was great, great food and room service a plus. Lounge area very well decorated. Conference rooms were well maintained. Staff was very helpful and friendly. Pro

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kyslee B
CaryHGI x, Director of Sales at Hilton Garden Inn Raleigh-Cary, responded to this review

Thank you Kyslee B for the great feedback from your recent stay and meeting at our HGI Raleigh-Cary. We look forward to having you guys choose our stellar hotel again. Thank you!

Clinton Md
Reviewed 9 August 2016

Beautiful hotel the rooms was clean the whole hotel was clean I would come back again, the location was perfect .The cookies were very good made from scotch . I enjoyed the pool and the hot tub very relaxing.

Review collected in partnership with Hilton Garden Inn
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Thank dorthyk246
CaryHGI x, Director of Sales at Hilton Garden Inn Raleigh-Cary, responded to this review

Thank you dorthyk246 for the very nice review of your recent stay at our HGI Raleigh-Cary. We're glad that you enjoyed our scratch-made cookies, pool and hot tub. Come back and see us again. Thank you!

Baltimore, Maryland
Reviewed 8 August 2016

Hotel was very clean & well decorated. The staff was pleasant. Breakfast was good & a decent price for a hotel buffet. Very good location- walking distance to Target & a shopping center around the corner. We had an excellent group rate for a wedding.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank KweenKlara
CaryHGI x, Director of Sales at Hilton Garden Inn Raleigh-Cary, responded to this review

Dear KweenKlara, It was our pleasure having you guys stay with us. We look forward to earning your business again. Thank you!

Maryland
Reviewed 7 August 2016 via mobile

The hotel is better than most HGIs. But this is expected given that it is in a corporate area. The one noteworthy experience we had was a 9 pm dinner at the hotel restaurant/bar. We were exhausted and hungry, and did not feel like going anywhere else. We are vegetarian - so one of us ordered the side vegetable of...

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Helpful?
Thank Pannipannini
CaryHGI x, Director of Sales at Hilton Garden Inn Raleigh-Cary, responded to this review

Dear Pannipannini, We certainly appreciate the very nice comments regarding our restaurant. Vegetarian or not; all of those items are excellent! We're so pleased that you guys chose to "eat-in" while staying with us at HGI Raleigh-Cary. Thank you!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Attending an NC State basketball game, concert or NHL hockey game at PNC Arena? Concert at Cary's Koka Booth Amphitheater? Uber fares from the hotel are very reasonable. The award-winning Hilton Garden Inn Raleigh-Cary hotel in Cary, North Carolina delivers hassle-free Cary lodging. Nestled in the heart of Crossroads Plaza Shopping Center, our hotel is situated midway between downtown Raleigh and the Research Triangle Park (RTP). Our hotel in Cary, NC is conveniently located near US-1, I-40, I-440 and the Raleigh-Durham Airport (RDU). Our location is ideal for anyone traveling to the Triangle area. Surrounded by over 70 shops and restaurants, plus an IMAX movie theater, Hilton Garden Inn a great choice in Cary, NC hotels. Guests at our hotel in Cary, NC enjoy a great array of on-site services, including a complimentary fitness center with the latest equipment and personal LCD TVs. Relax in the heated indoor saline pool and hot tub, or spend the evening on one of two outdoor patios with an open-air fire pit. Stay connected at our Cary hotel in the complimentary 24-hour business center. We provide multiple event space options to fit your needs, whether it is for a wedding or business meeting. Near North Carolina State University and located behind Cary Crossroads Plaza Shopping Center in the town of Cary, North Carolina, our hotel is just 11 miles from Raleigh Durham International Airport (RDU) and less than one mile from Regency Park. We're ideal for guests on business, as we're located only eight miles from the Raleigh Convention Center in Raleigh, North Carolina. See you soon! ... more   less 

Additional Information about Hilton Garden Inn Raleigh-Cary

Address: 131 Columbus Ave, Cary, NC 27518-6990
Region: United States > North Carolina > Cary
Price Range: ₹ 7,066 - ₹ 13,743 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Raleigh-Cary 3*
Number of rooms: 132
Reservation Options:
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Hotel Style:
#1 Green Hotel in Cary
#4 Business Hotel in Cary
#4 Romantic Hotel in Cary
#5 Family Hotel in Cary
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Raleigh-Cary staff and other travellers.
3 questions
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Beloit, Wisconsin
5 months ago
Chester, United Kingdom
over a year ago

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Questions? Get answers from Hilton Garden Inn Raleigh-Cary staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in 402...far from the elevator and in the back, very quiet.”
thesheriffisnear, 17 Apr 2017 | Read review
“Junior suite”
Wallypm, 12 Apr 2017 | Read review
“Check alarms to make sure they are not set.”
paulasD6182NO, 24 Jan 2017 | Read review
“Rooms away from elevators are quieter.”
kellyes2015, 23 Aug 2016 | Read review
“No issue with outside noise regardless if your room is in the front or back of the hotel.”
Fritz454, 21 Jul 2016 | Read review
5 of 5