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Holiday Inn Hotel & Suites Raleigh - Cary

HolidayInn.comUS$ 116*
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#9 of 22 Hotels in Cary
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 153*
US$ 116*
US$ 153*
US$ 116*
US$ 153*
US$ 116*
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Holiday Inn Hotel & Suites Raleigh - Cary
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449 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Hotel & Suites Raleigh - Cary
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Showing 447: English reviews
Zurich, Switzerland
Reviewed 25 April 2014

standard holiday inn, personnel smiling and gentle. The gym is really really small. quite surprised how difficult to get a taxi also for them, but this is not on the hotel....it's just Raleigh! room was clean, pretty basic and very 80's but ok for a business trip

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Helpful?
Thank Cristinaroccofoti
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review on Trip Advisor. We really appreciate your feedback regarding your stay with the Holiday Inn & Suites Cary. During your next stay with us, please do not hesitate to call our Front Desk for any assistance or service you may need. Our goal is to provide you,...

Noblesville, Indiana
Reviewed 24 April 2014 via mobile

Stayed here in Nov 2013. Same breakfast staff and they are very accommodating. Hotel is clean and in a good location. Will stay again. Located walking distance from shopping and restaurants and multi screen movie theatre. Great location for travel to raleigh chapel hill and Durham.

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Helpful?
Thank bburgemptynester
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Valued Guest, Thank you so much! I am so pleased that you enjoyed your recent stay at the Holiday Inn & Suites Cary. We hope that when you travel again to Cary, NC again ,be sure to let us know so that we can reserve your favorite room. Best regards, Holiday Inn & Suites Cary

Buffalo, New York
Reviewed 22 April 2014

Excellent property, with an excellent staff to match. There is something to be said about hiring young adults, as apposed to personnel which has preconcieved attitudes about the business environment they are in. We rented three rooms, for five adults and five children. Upon leaving the front desk we were waiting for the elevator which did take some time to...

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Helpful?
Thank Pacviajante
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Valued Guest, Thank you so much! I am so pleased that you enjoyed your recent stay at the Holiday Inn & Suites Cary, and that our employee Paula provided you with such excellent service!! We hope that when you travel again to Cary, NC again ,you will let us know so that we can reserve your favorite room. Best...

Jacksonville, Florida
Reviewed 15 April 2014

This was a truly great Regional Convention/Conference that was held at this location. The staff was friendly and went out of their way to accommodate our stay and their responsiveness to our needs and desires made our conference/convention a great success. The rooms were very nice and exceptionally clean. The food service was really outstanding and Chef Carlos made a...

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Helpful?
Thank John M
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Valued Guest, Thank you so much for your positive review. We value our guest and our goal is to provide exceptional customer service to each guest. Chef Carlos, our esteemed Executive Chef, is truly innovative and creative. He truly exemplifies our motto of "Guest First." Again, thank you for your review and we look forward to hosting your next...

Warren, MI
Reviewed 30 March 2014

I had stayed at this Holiday Inn several years ago and had a marginal experience so I went in with low expectations yet still left disappointed in this hotel. Check in was handled by an inexperienced youngster who insisted I had booked two doubles when I had specifically booked (and had a confirmation for) a King bed. He said that...

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Helpful?
Thank michtraveler1969
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear michtraveler1969, Thank you for taking the time to express your thoughts and concerns regarding your recent visit. It is truly regrettable that this stay was not 100% satisfactory most especially with the level of customer service received and room being a disappointment. Please be assured that your valuable feedback has been noted and will be forwarded to the appropriate...

New Braunfels, Texas
Reviewed 28 March 2014

Good location. We were using points and were not recognized as priority club members or offered the drink/snack. First, room assigned to us did not have a frig, but desk moved us to another room with a frig. We then found out that breakfast was NOT included. Staff said they were under new mgmt. and it is not included, this...

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Helpful?
Thank BJL83
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear BJL83, Thank you for your review of our hotel. It is good to know that after some initial issues you had with the room and amenities, this was rectified immediately. It is also good to know you appreciate our convenient location. We are sorry that you did not receive the recognition that you should be entitled to. IHG Rewards...

Lafayette, New Jersey
Reviewed 24 March 2014

The hotel room was clean. The staff at the desk were very responsive and responsive to inquires and very small concerns (tub not draining quickly). The staff immediately attended to the tub, within an hour. All staff were courteous and helpful.

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Helpful?
Thank RoamingRusak
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Thank you so much for your amazing review! We are thrilled that our staff was friendly and responsive to your needs. Our #1 goal is to provide excellent customer service--every day to every guest. Again, thank you for choosing the Holiday Inn & Suites Cary. Best regards,

Taylors
Reviewed 4 March 2014

HOTEL REVIEW Mistakenly thought this was where the Marines stayed for drill, but was told the previous management recently took the contract with the move. I was here from command headquarters to visit the local Marine unit. I can see why they don't stay here anymore. Very unprofessional. 1) No uniforms or nicely dressed staff so could not tell if...

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Helpful?
1Thank Jamie T
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Jamie T, Thank you for taking the time to express your thoughts and concerns. We work hard to create memorable guest experiences but it is unfortunate that we weren't able to provide one on this occasion due to the level of service received and condition of the amenities being a disappointment. Your comments are essential for us to improve...

Jacksonville, Nc
Reviewed 24 February 2014

As stated in a previous review, we have stayed at this hotel many times in the past while attending a swim meet at the Triangle Aquatic Center. We had three rooms booked (two for us and one for our coach) and the entire experience was much less than expected. Several other families from our swim team also expressed similar experiences...

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Helpful?
2Thank Robert F
Mike A, Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Please let me extend our sincerely apology for any inconvenience you experienced at the Holiday Inn Cary NC. The hotel is determined to deliver a top notch experience to all the the swim teams that stay with us for meets at the Triangle Aquatic Center. Clearly, your experience was less than perfect. Our company has recently taken management over at...

Cary, North Carolina
Reviewed 23 February 2014 via mobile

I say at this hotel often. Delores who work at the front desk is awesome. Always accommodating, friendly, knowledgeable about the duties. Rooms are always clean. Never a long wait to check in. Complimentary breakfast would be nice.

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Helpful?
Thank April1930
Mike A, Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Thank you for speaking out to give the Holiday Inn Cary, NC such a glowing compliment. Delores will be thrilled to know you are one of her fans. She and the entire staff at Holiday Inn Cary, NC pride ourselves on offering the best possible service and value in The Raleigh-Cary area. Chef Juan Carlos and the entire food &...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Discover the Quality Excellence Torchbearer Award Winning hotel, the Holiday Inn Hotel & Suites Raleigh/Cary. The property has just completed a multi-million dollar renovation and is now 100% non-smoking, so we encourage you to "Look Again." ... more   less 

Additional Information about Holiday Inn Hotel & Suites Raleigh - Cary

Address: 5630 Dillard Dr, Cary, NC 27518-9225
Region: United States > North Carolina > Cary
Price Range: ₹ 7,111 - ₹ 12,346 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Raleigh - Cary 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Raleigh - Cary
Holiday Inn Cary
Cary Holiday Inn
Hotel Style:
#2 Business Hotel in Cary
#6 Family Hotel in Cary
#7 Romantic Hotel in Cary
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Raleigh - Cary staff and other travellers.
4 questions
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Questions? Get answers from Holiday Inn Hotel & Suites Raleigh - Cary staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Solid breakfast and dinner”
RGJ_13, 25 Jan 2017 | Read review
“Great suites for families and romantic rooms for you and your spouse, or special friend,”
dereklyons778, 12 Jan 2017 | Read review
“Great View”
arunabhm2014, 18 Dec 2016 | Read review
“high floor away from elevator”
swimm0m2016, 15 Dec 2016 | Read review
“I was on the 2nd floor near the elevator and did not experience any noise from the hallway.”
RitaR902, 15 Nov 2016 | Read review
5 of 5
HolidayInn.com
US$ 116* /night
View Deal
Expedia.comUS$ 116
Booking.comUS$ 116
HotelQuicklyUS$ 153
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*Disclaimer
Prices are for 1 room, 2 adults
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