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Holiday Inn Hotel & Suites Raleigh - Cary

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#9 of 22 Hotels in Cary
Certificate of Excellence
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1 room 2 adults 0 children
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Holiday Inn Hotel & Suites Raleigh - Cary
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449 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Hotel & Suites Raleigh - Cary
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Showing 447: English reviews
Reviewed 21 September 2014 via mobile

My husband and I stayed here for one night only on our way to Oak Island , I had a reservation but had never stayed here before . Probably the nicest hotel we have ever stayed in and we have stayed in quite a few nice ones . I was pleasantly surprised to find out I was " Guest of...

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Helpful?
Thank Jeannie133
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Guest of the Day, Thank you for your positive review of the Holiday Inn & Suites Cary!! It is wonderful to know that we surprised you with your room upgrade and your bag of goodies. I will be sure to tell our front desk and restaurant staff that every aspect of your stay was exemplary! Again, thank you and...

Sheffield, United Kingdom
Reviewed 20 September 2014

Further to my January review and having spent more time in the hotel as well as staying in other hotels in the area when on vacation, I can confirm that this hotel is a very good one by NC standards. Staff are incredibly friendly and greet their guests regularly. Hotel is very well maintained and when there is a problem...

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Helpful?
1Thank AJO_UK
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear AJO UK, WOW!!! I am so thrilled to know that you enjoyed your stay at the Holiday Inn & Suites Cary. We try our best to provide our guest with excellent customer service and to go the "extra" mile with each person who chooses to stay with us. Our front desk staff and wait personnel will be delighted to...

New Bern, North Carolina
Reviewed 17 September 2014

I have stayed at this Holiday Inn several times before, and it was very nice and the staff very accommodating. During my most recent I was disappointed, to see that it is starting to go downhill. The staff was still friendly, but as willing to go above and beyond like in the past. The room overall was clean, however there...

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Helpful?
Thank TravelingHokies
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Traveling Hokies, I am so sorry to hear that you were not fully satisfied during your recent stay at the Holiday Inn & Suites Cary. We always try to ensure that our rooms and facilities are in excellent condition and that every guest has a positive experience. I apologize for not meeting your standards. Providing our guest with the...

Charleston, West Virginia
Reviewed 16 September 2014

We stayed here as a stop on the way to the beach. We have a 2 year old son, and so we couldn't make the 10 hour drive in one stretch. The staff was lovely when we walked in. I called when we were about an hour away and they set aside a crib for us even though we didn't...

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Helpful?
1Thank ES0703
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear ES0703, Thank you so much for your review of the Holiday Inn & Suites Cary. We are so pleased that you found your room and our staff so accommodating! Our goal is to provide every guest with a positive experience and to make their visit with us as pleasant as possible. We invite you to stay with us again...

Barnsley, United Kingdom
Reviewed 14 September 2014 via mobile

Stayed only the one night in a suite. Lovely sized room and well equipped. Pool is indoor, small but nice.Parking is free and onsite Breakfast is standard HI buffet and tasty. Bar area is/ was quiet and didn't buy a drink so cant comment. Happily return if in the area.

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Helpful?
Thank TRAVELBAG40
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear TravelBag40, Thank you so much for your awesome review of the Holiday Inn & Suites Cary. We are delighted that you found everything satisfactorily and that you enjoyed the breakfast buffet! We invite you to come and stay with us again on your return visit to Cary, NC. Best regards,

Waynesville
Reviewed 12 September 2014 via mobile

We stayed here over night. Very nice and clean hotel. The AC didn't get quite as cool as I wished however not many do for me! Haha!!!!!!!!!!! Courteous friendly staff. Close to the train station, shops and restaurants. Would stay here again!

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Helpful?
Thank BigDaddyBEG
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Big Daddy BEG, Thank you so much for taking the time to review the Holiday Inn & Suites Cary. We appreciate your positive response. Our goal is to deliver great guest service to our valued patrons every day. Our location is optimal for the traveler who wants to explore the City of Oaks and the surrounding area and our...

Fayetteville, North Carolina, United States
Reviewed 8 September 2014

Booked the Jacuzzi room with the romance package and was very impressed. Wine, roses, chocolate covered strawberry's! My wife and I booked this for an over night romantic getaway and boy was it wonderful. Pam and staff were courteous and very very friendly. The Jacuzzi worked excellent and was exactly what we needed!! Will definitely recommended for one night or...

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Helpful?
Thank Robert G
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Robert G, The staff and I are so glad that you enjoyed the Romance Package during your overnight trip to the Holiday Inn & Suites Cary. We like to provide the little extras to make your stay special. Our Jacuzzi's is so refreshing and a relaxing way to end a long day! Robert G, we invite you to come...

Reviewed 6 September 2014

My hotel experience at the Holiday Inn Express in Cary, North Carolina, 5630 Dillard Drive.... was an Excellent experience. The staff was very professional an knowledgeable about their city of Cary and the other surrounding cities; the locations of restaurant's,shopping, and the location of DHHS of North Carolina. The staff customer services was very welcoming and genuine. Hats off to...

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1Thank beautifulgirl123
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Tiffany Barnette, The staff and I are still smiling and beaming from your wonderful review. Adonis, Pam, Dana, Dot, Greg, Dominique and Juan Carlos are outstanding team members and a value to the success of this hotel. They whole heartedly believe in out motto of "Guest FIRST!!! Again, Tiffany thank you for choosing the Holiday Inn & suites Cary...

Reviewed 3 September 2014

We loved this hotel! Pam at the front desk set the tone for the stay! So upbeat, outgoing and friendly we knew we had a great place. The room was super clean so kudos to the housekeeping staff. Every employee said hello and was so friendly. We would definitely stay here again! Great location. Definitely exceeded our expectations!

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Helpful?
Thank BraveheartII
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Braveheart, We Appreciate YOU!!! Thank you for your awesome review of our hotel and we are so glad that you enjoyed your time with us. Pam is super excited about providing our guest a positive experience and we are pleased to know that once again, she exceeded our goals. We will be sure to pass on your kind review...

Chantilly, Virginia
Reviewed 24 August 2014

We were fooled by all of the great reviews and decided to stay here while we were in the area. We reserved and prepaid for a king suite for two nights with my husbands corporate rate. Everything seemed fine when we checked in and got our keys so we began unloading the car and our sleeping toddler as it was...

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Helpful?
2Thank 893carlyne
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear 893 Carlyne, I am deeply sorry to hear of your experience with our hotel and staff, This incident is highly uncharacteristic of our staff, as we pride ourselves on delivering excellent customer service. Providing our guests with the best possible hospitality has always been our mission. We have addressed the air condition and the other issue that you expressed...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover the Quality Excellence Torchbearer Award Winning hotel, the Holiday Inn Hotel & Suites Raleigh/Cary. The property has just completed a multi-million dollar renovation and is now 100% non-smoking, so we encourage you to "Look Again." ... more   less 

Additional Information about Holiday Inn Hotel & Suites Raleigh - Cary

Address: 5630 Dillard Dr, Cary, NC 27518-9225
Region: United States > North Carolina > Cary
Price Range: ₹ 6,939 - ₹ 10,793 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Raleigh - Cary 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Raleigh - Cary
Holiday Inn Cary
Cary Holiday Inn
Hotel Style:
#2 Business Hotel in Cary
#6 Family Hotel in Cary
#7 Romantic Hotel in Cary
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Raleigh - Cary staff and other travellers.
4 questions
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Questions? Get answers from Holiday Inn Hotel & Suites Raleigh - Cary staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Solid breakfast and dinner”
RGJ_13, 25 Jan 2017 | Read review
“Great suites for families and romantic rooms for you and your spouse, or special friend,”
dereklyons778, 12 Jan 2017 | Read review
“Great View”
arunabhm2014, 18 Dec 2016 | Read review
“high floor away from elevator”
swimm0m2016, 15 Dec 2016 | Read review
“I was on the 2nd floor near the elevator and did not experience any noise from the hallway.”
RitaR902, 15 Nov 2016 | Read review
5 of 5