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Hawthorn Suites by Wyndham Raleigh

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#7 of 22 Hotels in Cary
Certificate of Excellence
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564 Reviews from our TripAdvisor Community

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There are newer reviews for Hawthorn Suites by Wyndham Raleigh
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Showing 563: English reviews
Reviewed 3 August 2016 via mobile

The hotel was nice and clean however the staff was rude and unprofessional. The temporary manager in charge - Janetta was rude and unprofessional.. She blamed issues with my folio in other staff. The cook was ghetto and rude.. She seemed more interested in smoking cigarettes than keeping everything stocked for breakfast. She was rude and mean to my family...

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Helpful?
Thank Kourtney S
Alicia G, General Manager at Hawthorn Suites by Wyndham Raleigh, responded to this review

Dear Kourtney S, I would like to thank you for taking the time to write a review for our property. I want to apologize for the less than favorable interactions you had with some of our team members. We take our guest reviews and comments to heart and use them as training moments for our staff to ensure we deliver...

Alexandria, Virginia
Reviewed 3 August 2016

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank renae132016
Alicia G, General Manager at Hawthorn Suites by Wyndham Raleigh, responded to this review

College Park, Maryland
Reviewed 2 August 2016

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank Q6211EPkellyh
Alicia G, General Manager at Hawthorn Suites by Wyndham Raleigh, responded to this review

Ashland, Massachusetts
Reviewed 1 August 2016

We arrived in the dark, and had a hard time finding the facility. It would be helpful to have a bigger sign out on the main road. The little one was covered by tree leaves. Other than that, the room was very comfortable, the gym was small but nice, and the breakfast buffet was much appreciated (could have used more...

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank ceceliald
Alicia G, General Manager at Hawthorn Suites by Wyndham Raleigh, responded to this review

Dear ceceliald, Thank you for taking the time to write a review for our hotel. I'm glad you enjoyed your stay with us. I'm pleased to hear you were able to use our fitness facility and that you enjoyed our breakfast buffet. I'll pass on your compliments to the team and we hope the next time you're in the Raleigh...

Austin
Reviewed 29 July 2016

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank Ronnie W
Alicia G, General Manager at Hawthorn Suites by Wyndham Raleigh, responded to this review

Orange, Connecticut
Reviewed 28 July 2016 via mobile

Loved this hotel. Very clean and friendly staff. Very accommodating. Would stay here again without hesitation. Offered breakfast and dinner the 3 nights we stayed here. Managers were constantly asking about your stay and conversing with guest.

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Helpful?
Thank flipflopgirl3
Alicia G, General Manager at Hawthorn Suites by Wyndham Raleigh, responded to this review

Dear flipflopgirl3, Thank you for taking the time to write a review for our property. I'm delighted to learn that all of the staff were friendly and accommodating. Our team strives to exceed our guests expectations. We look forward to welcoming you back when you're in the Raleigh area again!

Reviewed 25 July 2016

I've stayed in countless hotels over the years as a business traveler as well as on vacation. This particular trip was due to business. Upon arriving I knew I was in for a "treat" as people we running around the parking lot as if the place was on fire. Nope, no fire! I guess they were bored or trying to...

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Helpful?
Thank Ty S
Alicia G, General Manager at Hawthorn Suites by Wyndham Raleigh, responded to this review

Dear Ty S., Thank you for taking the time to write a review about our property. Your notes provide the team with a good idea of where to focus our energy to improve our guests overall satisfaction. Our housekeeping team is currently undergoing retraining and the hotel is getting a top to bottom cleaning to help improve the odor issue....

BRIDGEPORT
Reviewed 25 July 2016

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank David P
Alicia G, General Manager at Hawthorn Suites by Wyndham Raleigh, responded to this review

Reviewed 25 July 2016 via mobile

My now fiancé and I stayed here to celebrate our anniversary and it was amazing!! It was perfect. It was clean, spacious and it had everything other hotels don't at an affordable price. Thank you guys for a wonderful stay

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Helpful?
Thank DeAndria A
Alicia G, General Manager at Hawthorn Suites by Wyndham Raleigh, responded to this review

Dear DeAndria A, Happy Anniversary! Thank you so much for taking the time to complete a review for our property! I will surely pass on the glowing review to our team! We look forward to welcoming you back in the future!

Beckley, West Virginia
Reviewed 25 July 2016

We loved our visit at the Hawthorn Suites! The desk clerk was very friendly and helpful, and check in was quick and painless. The room was cozy and homey. There's a kitchen with sink, full-sized fridge, double burner cooktop, microwave, dishwasher, coffeemaker, dishes, pans, tableware, and plenty of cabinet space. The queen bed was comfy and cozy, with a soft...

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Helpful?
Thank oldcrowwv
Alicia G, General Manager at Hawthorn Suites by Wyndham Raleigh, responded to this review

Dear oldcrowwv, Thank you so much for taking the time to complete a review for our property! I will surely pass on the glowing review to our team! I'm so glad you were able to find our hotel your home away from home. We strive to exceed guest expectations in every way. I'm glad you enjoyed the muffins, the chocolate...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Come and experience our new Comforts of Home Bedding Collection. The newly renovated Hawthorn Suites by Wyndham Raleigh is an ideal choice for both business and leisure travelers. Each spacious suite has a fully equipped kitchen complete with a full-size refrigerator/ice maker, microwave, and dishwasher. Traveling on business? Bring your laptop and work efficiently at your executive desk. Communication is no problem with voice mail, free local calls, free high-speed Internet access and two separate phone lines. Hungry? Enjoy the convenience of local fine dining restaurants in the area. Work off some stress in our 24-hour fitness center. Staying a long time? Take advantage of our on-site coin operated laundry facility. We're a pet friendly hotel(fees apply). Conveniently located with easy access to I-40 at exit 293A. Home to the Carolina Hurricanes. Close to downtown Raleigh and Cary, North Carolina. Also near PNC Center, State Office Complex, NC State University, Crossroads Plaza, North Carolina State Fairgrounds, NC State University: College of Veterinary Medicine, Walnut Creek Amphitheater, Koka Booth Amphitheater and Cary Town Center Mall. A huge assortment of restaurants and shopping centers are within 2 miles. ... more   less 

Additional Information about Hawthorn Suites by Wyndham Raleigh

Address: 1020 Buck Jones Road, Cary, NC 27606
Region: United States > North Carolina > Cary
Price Range: ₹ 5,257 - ₹ 7,510 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hawthorn Suites by Wyndham Raleigh 3*
Number of rooms: 79
Reservation Options:
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Also Known As:
Candlewood Suites Raleigh Cary Hotel Raleigh
Candlewood Raleigh
Raleigh Candlewood Suites
Hotel Style:
#1 Best Value Hotel in Cary
#6 Business Hotel in Cary
#8 Romantic Hotel in Cary
#11 Family Hotel in Cary
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Questions & Answers

Questions? Get answers from Hawthorn Suites by Wyndham Raleigh staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor overlooking the parking area. The hotel was very quite despite being full of football fans.”
 of 5 bubbles BethG652, 3 Sep 2016 | Read review
“Be sure to ask for housekeeping if you want it. Use the stairs, the elevator is not reliable.”
 of 5 bubbles V2040EYinfo, 30 Aug 2016 | Read review
“Rooms on all ends are horrid, find another hotel”
 of 5 bubbles 988tys, 25 Jul 2016 | Read review
“The only tip I would have is take the bottom floor if you have dogs to walk.”
 of 5 bubbles MartyH511, 3 Jun 2016 | Read review
“We haven't had a bad spot here!”
 of 5 bubbles MJay5, 23 May 2016 | Read review
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