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Courtyard by Marriott Carolina Beach

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Courtyard by Marriott Carolina Beach
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830 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard by Marriott Carolina Beach
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Showing 827: English reviews
Reviewed 2 December 2014 via mobile

Walked into regular king room. I Noticed an odor. Carpet was filthy, mold in shower. Not as clean as I expected. The breakfast was not good. Grits were lumpy and wasn't enough food placed out. Staff was friendly and hotel looked upgraded but quality wasn't there as for the cleanliness of the room.

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Helpful?
2Thank Chrystal T
Richard G, Manager at Courtyard by Marriott Carolina Beach, responded to this review

Hello Chrystal, Thank you for staying with us and taking the time to leave your comments. I'm sorry you were dissatisfied with your meal and your room. If you would have let us know, we would have gladly made you a new dish or moved you to a new room. It is very rare that we get a complaint about...

Charlotte, North Carolina, United States
Reviewed 27 November 2014

This Hotels employees deserve recognition to the fullest. I had the pleasure of utilizing this hotel for the Thanskgiving holiday and the Staff all rocked It . It was instant success.I was Checked in by a charming Gentleman Michael,who was exceptionally knowledgeable. The thing that impressed me the most was how he knew to suggest all the right places to...

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1Thank Orlando J
Jessika_GeneralMgr, General Manager at Courtyard by Marriott Carolina Beach, responded to this review

Thank you so much for your review! I am thrilled that you had a great Thansgiving holdiay. Team work is a top priority everyday at the hotel. It is what working for Couryard by Marriott is aIl about. This review meant the world to my team. I have already shared the review with them and posted your pictures. Thanks again!...

Reviewed 21 November 2014 via mobile

I stayed at this hotel for 6 nights not only was the front desk friendly helpful the cleaning staff were great the location of the hotel is awesome close to shopping it's right on the beach and a great place to stay I would recommend this hotel to anyone and I will be back again next year

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Helpful?
2Thank Me Y
Jessika_GeneralMgr, General Manager at Courtyard by Marriott Carolina Beach, responded to this review

Thank you for the wonderful review of your stay with us! I am so glad to hear that you enjoyed our friendly staff and and our ideal location on the boardwalk. We hope to see you soon! Sincerely, Jessika Medina General Manager

Reviewed 13 November 2014

Stayed in a corner suite for three days. Hotel location is absolutely wonderful and I loved the balcony overlooking the ocean. The beach was easily accessible and the view of the ocean was unobstructed. However this hotel needs some serious updating and general work. Carpet was worn and had large stains, bathroom floor was dirty in corners, tiles surrounding the...

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Helpful?
2Thank Helga P
Richard G, Manager at Courtyard by Marriott Carolina Beach, responded to this review

Hello Helga, Thank you for staying with us and taking the time to share your experience. Your feedback about the carpets and bathroom is much appreciated and I will be sure to forward it to our housekeeping and engineering departments so that we can correct the problems with that particular room. Please come see us again soon. Rick Grant Assistant...

Mechanicsville, Virginia
Reviewed 11 November 2014

We stayed three nights in a corner suite with two queen beds in the master bedroom, and spate living area with a large sofa sleeper and kitchenette. Our room was an oceanfront suite with spectacular views of the ocean from our balcony, and a view of the dilapidated boardwalk from the side windows in the rooms. My two biggest complaints...

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Helpful?
3Thank 1967foodie
Richard G, Manager at Courtyard by Marriott Carolina Beach, responded to this review

Hello, Thank you for staying with us and taking the time to share your experience. Please accept our apologies for the bed and fire alarm. I will be sure to pass along your comments to the appropriate departments so that these inconveniences can be avoided in the future. Rick Grant Assistant General Manager

Greensboro, North Carolina
Reviewed 11 November 2014 via mobile

The lobby and bistro seating looked dirty and old. The room wasn't much better. The carpet looked terribly old and dingy. The A/C unit had a thick layer of dirt on the louvers. We were afraid to even turn it on. The bathroom floor was dirty in the corners. Overall it did not seem clean at all.The carpet looked terribly...

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Helpful?
1Thank SmoothMamaJones
Richard G, Manager at Courtyard by Marriott Carolina Beach, responded to this review

Hello, Thanks for staying with us and taking the time to leave your response. We sincerely apologize for the cleanliness issues. Your feedback is much appreciated, and I will be sure to use your comments regarding the air conditioning as a coaching opportunity with our housekeeping and engineering staffs. Please come see us again for a more enjoyable visit. Rick...

Camp Lejeune, NC
Reviewed 7 November 2014

We were greeted by Sue at the front desk and she was friendly and helpful. First of all, we had a certificate for a free room (purchased at a non-profit auction...Thanks Marriott for the donation!) and second, we were WAY early (10:45 am). Granted it was off-season, but Sue was kind and let us check-in early, offering a number of...

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Helpful?
Thank ITFerg
Richard G, Manager at Courtyard by Marriott Carolina Beach, responded to this review

Hello, Thank you for staying with us and taking the time leave your comments. I will surely share your kind praise of Sue with her, as she will be excited to read your response. We look forward to seeing again really soon. Rick Grant Assistant General Manager

Carolina Beach, North Carolina
Reviewed 5 November 2014

We had the best stay here. The hotel is beautiful and all the rooms have an ocean view. We got to hear the waves hitting the beach! We found the hotel to be very clean and modern and we found the price to be very good. The staff treated us like royalty. Since it was off season we had no...

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Thank Mulacow
Richard G, Manager at Courtyard by Marriott Carolina Beach, responded to this review

Hello, Congrats on your anniversary! And thank you for celebrating it with us. I'm glad you enjoyed your stay. Please come see us again soon. Rick Grant Assistant General Manager

Reviewed 2 November 2014

The only good part about staying here is that it is oceanfront. When it was new it was very very nice. But, it has aged and it shows. I won't stay here again until they totally remodel the hotel. Now on to my complaints. I saw the mattress underneath the mattress pad, it was blood stained and just horrible looking,...

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Helpful?
3Thank fresh61
Richard G, Manager at Courtyard by Marriott Carolina Beach, responded to this review

Hello, Thank you for staying with us and taking the time to leave your comments. Please accept our sincere apologies for the housekeeping issues that you found. I have shared your response with the housekeeping management and staff as a coaching opportunity. I understand your desire not to come back, but since you are a return guest who we have...

Pittsboro, North Carolina
Reviewed 2 November 2014

Great property that is always a pleasure to visit. Weekend weather wasn't very good but enjoyed our stay visiting our favorite restaurants and getting plenty of rest and relaxation. Bistro offers a breakfast buffet that is very good and price is reasonable. Highly recommend staying here.

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Thank Bruce N
Richard G, Manager at Courtyard by Marriott Carolina Beach, responded to this review

Hello Bruce, Thank you for staying with us and taking the time to share your experience. The Bistro and kitchen staff will be excited to read your nice comments about the breakfast buffet. Please come and see us again really soon. Rick Grant Assistant General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Courtyard by Marriott Carolina Beach

Address: 100 Charlotte Ave, Carolina Beach, NC 28428-5119 (Formerly Courtyard by Marriott Carolina Beach)
Region: United States > North Carolina > Carolina Beach
Price Range: ₹ 10,458 - ₹ 24,248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard by Marriott Carolina Beach 3*
Number of rooms: 144
Reservation Options:
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Also Known As:
Courtyard By Marriott Carolina Beach Hotel Carolina Beach
Courtyard Carolina Beach
Carolina Beach Courtyard
Carolina Beach Marriott
Hotel Style:
#4 Family Hotel in Carolina Beach
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard by Marriott Carolina Beach staff and other travellers.
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Questions? Get answers from Courtyard by Marriott Carolina Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are ocean view; mine was quite a distance from elevator; in future I would request something closer to elevator.”
 of 5 bubbles goodboysammy, 11 Mar 2017 | Read review
“The higher the floor the better the beach view.”
 of 5 bubbles 973traciec, 7 Mar 2017 | Read review
“Seems all rooms are ocean view/front. High floors (above second) may be the better views.”
 of 5 bubbles MellynnNc, 16 Feb 2017 | Read review
“All rooms are beachfront.”
 of 5 bubbles unctrhl1968, 14 Feb 2017 | Read review
“Ask for a high floor when booking. At this location all rooms have balconies facing the ocean so you can't go wrong.”
 of 5 bubbles markelaina2, 14 Jan 2017 | Read review
5 of 5