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Extended Stay America - New York City - Laguardia Airport

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Extended Stay America - New York City - Laguardia Airport
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153 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - New York City - Laguardia Airport
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Showing 152: English reviews
Baltimore, Maryland
Reviewed 4 November 2013

It was clean and efficient. Kitchen (stove, Microwave, coffee maker, sink) was with utensils and dishes. Wifi was good. Flat screen TV. Beds were of good quality.We came in late and staff was friendly and accommodating. My wife decided to stay in this hotel every time we come to New York

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Helpful?
Thank Bob M
Manager_11525, General Manager at Extended Stay America - New York City - Laguardia Airport, responded to this review

Bob - Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding how much you enjoyed your clean room, the amenities our hotel had to offer, and our staff. I do hope that you will return to our hotel, or any of our other brand locations, in the future.

Atlantic City, New Jersey
Reviewed 1 November 2013

Stayed here for a week in September. The Room was very clean and spacious, and it had a kitchen well equipped with essential. The Staff was very is courteous. For the prize It serves its purpose to be base for visiting my relatives in Queens.

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Helpful?
Thank Juan C
Manager_11525, General Manager at Extended Stay America - New York City - Laguardia Airport, responded to this review

The staff and I read your review, and would like to thank you for writing such nice things about our staff and hotel. I am pleased to hear that our staff provided you with great customer service during your stay. Also, it is good to hear that you found your guest room spacious and the fully equipped kitchen convenient. It's...

Pittsburgh PA
Reviewed 21 October 2013

Stayed for 3 nights here in mid October. Room is clean and spacious, well equipped with essential. Staff is courteous. It serves its purpose to be base for visiting my relatives in Queens. If you want to see Manhattan New York attractions, this hotel is pretty far from all activities. I asked the front desk and also researched about public...

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Helpful?
Thank paplum
Manager_11525, General Manager at Extended Stay America - New York City - Laguardia Airport, responded to this review

I appreciate you bringing your experience to our attention. I am sorry to hear that our hotel was not as close as you wanted to be to Manhattan. Also in response to your feedback, I am going to ensure we are spraying our hallways with deodorizer more often. Still, I am pleased that you found our grab-and-go breakfast an added...

Guayaquil, Guayas, Ecuador
Reviewed 11 October 2013

Extended Stay America - La Guardia Airport, has an Excellent service! nice and confortable suites, the double beds are really soft and like to sleep in. The people that help us in the front desk was very kindly and helpful, the help us every time and in every need.

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Helpful?
Thank Noralma A
Manager_11525, General Manager at Extended Stay America - New York City - Laguardia Airport, responded to this review

The staff and I read your review, and would like to thank you for writing such nice things about our hotel and the service that the staff provided. It's great to hear that we met your expectations with the friendliness of our staff and comfort of our guest rooms. Thank you again for posting your review. I do hope that...

New York City, New York
Reviewed 21 September 2013

When I checked in, I was presented with the rate that I had reserved on the internet. I am allergic to house-dust mite and when I go into the room, not only that the bed sheet and pillow case looks like it has not been changed, but also I started sneezing. Window was not closing properly or cannot be closed....

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Helpful?
Thank J M
Manager_11525, General Manager at Extended Stay America - New York City - Laguardia Airport, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am so disappointed that we did not meet your expectations. Please accept my apology. I can assure you that going forward we will secure all windows shut and that the room is inspected thoroughly from a maintenance and cleanliness standpoint. I also apologize...

Noida
Reviewed 18 September 2013

This is a good place to stay if you need kitchen and are ready to travel that extra 30 mins to compensate for. Quite standard across in all the facilities except for this is bigger one. Good location, markets very nearby. I checked in early and had to pay for whole day to ensure i get a room for sure...

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Helpful?
Thank nitinitin
Manager_11525, General Manager at Extended Stay America - New York City - Laguardia Airport, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that the kitchens in the room were efficient for your needs. Also, I am glad to hear that you found our location to be ideal. Once more, thank you for posting your review. We look forward to having you visit with us...

Washington DC, District of Columbia
Reviewed 4 September 2013

I had the pleasure of staying at this hotel for my 3rd or 4th time this past weekend on a trip to NYC from DC. Things were off to a rocky start when I called to make my reservation at the Whitestone/LaGuardia location weeks prior to my trip and was booked instead at the White Plains location 45 minutes away...

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1Thank White2tn
Bloomington, IN
Reviewed 5 August 2013

I did not make it to the hotel (due to a canceled and then rebooked flight that did not allow me time to get to the hotel), but the hotel VERY nicely refunded my money, even though it was not in keeping with their policy. For this reason alone I would come to stay here on a later trip!

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Thank Boosky123
Charlotte, Michigan, United States
Reviewed 29 June 2013

Was traveling in route from Greece to Detroit with a family of 4 when our flight out of JFK got cancelled at 2 am in the morning. Next available flight was out of LaGuardia the next evening. Totally unfamiliar with the area, I called hotels.com and they set us up with this hotel, as all others in our price range...

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Helpful?
Thank Steph F
Manager_11525, General Manager at Extended Stay America - New York City - Laguardia Airport, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that enjoyed your stay with us. I am also very proud of our team for being so kind to you , we strive to provide excellent customer service for our guests and am glad we accomplished that for you....

Burlington, Iowa
Reviewed 25 June 2013

This is actually a review of Expedia.com. I made a reservation on this site for my daughter who had her flight delayed from NYC, she wasn't feeling well & needed somewhere to stay before flying out. I made a last minute reservation on Expedia for the Extended Stay which was confirmed & my credit card run. When my daughter called...

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Helpful?
1Thank Meredith55
Manager_11525, General Manager at Extended Stay America - New York City - Laguardia Airport, responded to this review

Meredith - The feedback provided in your review is much appreciated. I sincerely apologize that we were unable to fulfill the reservation for your daughter which was made through Expedia. This is a truly disheartening situation, one which I wish could have been handled better. Still, in response, I am speaking with our 3rd party vendor to ensure this experience...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Self-Serve Laundry
  • Meeting Rooms
  • Multilingual Staff

Additional Information about Extended Stay America - New York City - Laguardia Airport

Address: 1830 Whitestone Expy, Whitestone, NY 11357-3061
Region: United States > New York > Queens > Whitestone
Price Range: ₹ 10,084 - ₹ 15,514 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - New York City - Laguardia Airport 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Extended Stay America - New York City - Laguardia Airport Whitestone, NY, North America
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - New York City - Laguardia Airport staff and other travellers.
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Questions? Get answers from Extended Stay America - New York City - Laguardia Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid this hotel and the whole chain”
georgeau, 20 Oct 2016 | Read review
“4Th floor located in the rear of the buidling”
argenis925, 22 Aug 2016 | Read review
“All the rooms are EXCELLENT”
ivyforson, 6 Aug 2016 | Read review
“Nothing special about a good room, there are no views due to it being in a office park location.”
williamhQ6267NH, 16 Jul 2015 | Read review
“I always choose first floor for my dog.”
DrDisappointed, 10 Jan 2015 | Read review
5 of 5