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Crowne Plaza White Plains Downtown

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Crowne Plaza White Plains Downtown
Crowne Plaza White Plains Downtown
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613 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza White Plains Downtown
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Showing 590: English reviews
Bronx, New York
Reviewed 11 June 2016

I enjoyed a business meeting here with some of the most pleasant staff I have ever met. I would suggest to anyone considering a meeting place in westchester to consider and then choose the Crowne Plaza White Plains Downtown as the their place of choice.

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Helpful?
Thank barryasus
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear barryasus, Thank you for your great review! It is always nice when a guest recognizes our continued efforts to provide the very best service. We hope to see you again soon! Sincerely, Tonya Inman

Montgomery Village, Maryland
Reviewed 8 June 2016

We really enjoyed our stay at the Crowne Plaza. The room was clean and very comfortable. The staff was friendly. The location was perfect. In the we had a late dinner in the lounge/kitchen and the food was very tasty. The chocolate icecream that our little one received was a work of art! Served in a milk and white chocolate...

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Thank kdmaus1
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear kdmaus1, Thank you for your review. We hope to see you again in the near future! Kind regards, Tonya Inman

New Paltz, New York
Reviewed 6 June 2016

I did not enjoy my recent stay at this hotel. My room and some of the rooms held for meetings smelled like Mildew. I was VERY disappointed. For my money it is totally a thumbs down. The hotel parking garage is also not clearly marked which leads a first time visitor to park in the Westchester Parking area. Please advise...

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Helpful?
1Thank jackiegallo7878
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear jackiegallo7878, Thank you for your review. We apologize that you did not find our meeting rooms to be satisfactory. Your comments are very important in ensuring that we continue on our journey to make every stay exemplary. Our team will address your concerns, and when you return to the hotel we are positive that your experience will be beyond...

Croton on Hudson, New York
Reviewed 5 June 2016

I wish I could give the Crowne Plaza White Plains a 10 star rating. If you are looking for a hotel in White Plains, NY or vicinity, you MUST stay here. It is literally one minute from Rt. 287, which is a major highway, and no more than 10 minutes from White Plains airport. Even though the hotel is near...

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Helpful?
Thank judysmath
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear judysmath, Wow! Thank you so much for such a great review. We do appreciate your kind words, and we hope that you will be visiting us again soon! Best, Tonya Inman

Albany, New York
Reviewed 31 May 2016

My stay was pleasant for a business trip. My room was a good size, but I was given a handicap accessible room which made the bathroom/shower difficult to use. My room was also very warm even when I did adjust the temperature to a comfortable level, it never maintained that temperature. In fact I noticed that the thermostat never went...

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1Thank caseyk9
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Caseyk9, Thank you for writing a review of your stay with us. I apologize that you were not completely happy with your room accommodation or the temperature in your room. Our maintenance team has placed additional efforts into ensuring that every room is comfortable for our guests. We do hope that you will visit again in the future. Kind...

Potomac, Maryland
Reviewed 31 May 2016

I arrived into Crowne Plaza White Plains Downtown to stay for several nights for the wedding of my friends! My room was very well-appointed and clean, and the bed was super comfortable! I also very much liked the amenities provided and even enjoyed a hot bath during my stay. The buffet breakfast selection was very good, though I don't feel...

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1Thank megg340
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Megg340, Thank you for taking the time to write a review of your recent stay. It is so great to hear that you enjoyed your stay. I'm sorry that you were not informed of our fabulous a la carte menu for breakfast in addition to our buffet. This has been passed on to our Food & Beverage team to...

Noth Reading
Reviewed 29 May 2016

Great location near the White House Great bar and restaurant. Excellent food and service in the restaurant Very good breakfast buffet. Clean rooms and bathroom Small Club if you are member Parking and valet available

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Thank Frank L
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Frank L, Thank you for writing a review, and we appreciate the kind words. Sincerely, Tonya Inman

Brockport, New York
Reviewed 27 May 2016

Amy Moore was great to work with! Staff did not take food allergies into account unless asked even though it was on the reservation materials. There was not enough fruit on the buffets and there was no variety in the menus.

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Thank dbirkins
IHGService, Guest Relations Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear dbirkins, Thank you for submitting your review of our hotel. I appreciate your positive feedback about our staff. We are hospitality professionals who pride ourselves on delivering world class customer service. It is our regret that we failed to deliver an excellent performance with regard to the variety of food items during your stay. Allow me to apologize for...

Virginia Beach, Virginia, United States
Reviewed 26 May 2016

I was very surprised to find that my room had a window AC unit, and was even more surprised when it didn't work. To the hotels credit they sent someone and it was fixed quickly. I was not expecting to have to listen to the AC unit in this upscale area. The room itself was average and the lobby nicely...

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Helpful?
1Thank Larry Z
IHGService, Guest Relations Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear Larry Z, Thank you for taking the time to write a review of our hotel. I sincerely apologize for any inconvenience you may have experienced due to our air conditioning system. On the other hand, I am glad that our staff was able to resolve your concerns in a timely manner. Let us assure you that we want nothing...

Los Angeles
Reviewed 26 May 2016

Was in the area for my nephews graduation from Sarah Lawrence College. We had previously stayed here when he started college. The hotel is a short drive from the school. It is clean and comfortable. The common areas are welcoming.

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Helpful?
Thank tchrlala
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear tchrlala, Thank you for writing a review regarding your recent stay. We are happy to see that you are repeat guest and keep coming back. We look forward to your next visit. Sincerely, Tonya Inman

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza White Plains Hotel is situated in downtown White Plains, NY, the heart of Westchester County. This White Plains New York hotel is only 30 minutes from Manhattan. Perfect for business and leisure travelers alike, it's accross the street from world class shopping at The Westchester Mall with Neiman Marcus and Nordstrom, among other fine retailers. New York Airports - La Guardia, JFK and Newark, are all easily accessible from the hotel. If you are planning a meeting, the Crowne Plaza White Plains Westchester Hotel is 'The Place to Meet' with the Crowne meetings director to work with you hand in hand until your event is completed. We'll ensure that you have one point of contact for all of your needs during your events by providing a daily meetings debrief. This Crowne Plaza White Plains NY hotel promises a better meetings experience for the meeting planner and a better night's sleep for the meeting attendees and guests. ... more   less 

Additional Information about Crowne Plaza White Plains Downtown

Address: 66 Hale Ave, White Plains, NY 10601-4504
Region: United States > New York > Westchester County > White Plains
Price Range: ₹ 8,872 - ₹ 15,727 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza White Plains Downtown 3.5*
Number of rooms: 402
Reservation Options:
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Also Known As:
Crowne Plaza White Plains Downtown Hotel White Plains
White Plains Crowne Plaza
Crowne Plaza White Plains Downtown Westchester County, NY
Hotel Style:
#4 Business Hotel in White Plains
#5 Family Hotel in White Plains
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza White Plains Downtown staff and other travellers.
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Questions? Get answers from Crowne Plaza White Plains Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just ask and they'll give you best they've got”
 of 5 bubbles 972cliffa, 30 Jan 2017 | Read review
“Room was quiet and clean”
 of 5 bubbles stan35g, 14 Jan 2017 | Read review
“The rooms are comfortable, and beds are very comfortable too!”
 of 5 bubbles Silverbolt61, 4 Jan 2017 | Read review
“I'd go high, always go high.”
 of 5 bubbles T6452KCmichaels, 12 Dec 2016 | Read review
“Ask for a room not overlooking the parking garage”
 of 5 bubbles MarcRMia, 12 Dec 2016 | Read review
5 of 5