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Crowne Plaza White Plains Downtown

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Traveller (77)
Room & Suite (190)
Dining (30)
Overview
  • Excellent54%
  • Very good29%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“front desk”(112 reviews)
“carol ann”(9 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (880)
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Traveller rating
452
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452
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103
30
18
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All reviewsfront deskcheesecake factorycarol annwestchester mallwhole foodsbar restaurantgreat customer servicewent out of her waybusiness tripparking garagenew yorkbreakfast buffetvery nice hoteltrain stationconvenient locationhome away from homemark
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201 - 205 of 841 reviews
Reviewed 8 April 2017 via mobile

From the moment I walked in to the moment I got to the bar everything was wonderful. My check in experience was amazing. The bar staff was great Roberto makes an excellent ginger side car. Brett the manager recommended the Lobster Mac and Cheese and...More

2  Thank Joshua D
Response from Tonya I, Director of Sales at Crowne Plaza White Plains DowntownResponded 13 April 2017

Dear Joshua D, It looks like you got to try our new Mix Cocktail Bar + Kitchen menu! We are so happy you enjoyed your selections. We look forward to having you stay with us again. Best, Tonya Inman

Reviewed 8 April 2017

The rooms are spacious and clean. The services are great .Everyone from the Front Desk are very helpful and welcoming especially the Manager Jacqui D. , The Concierge Emily, Front Desk Staff Joy, Amber, John & Rowland. :)

2  Thank abe5588
Response from Tonya I, Director of Sales at Crowne Plaza White Plains DowntownResponded 13 April 2017

Dear abe5588, Thank you for such a great review! Our team members take great pride in their work, and always provide the highest level of service. We look forward to your next visit. Best regards, Tonya Inman

Reviewed 6 April 2017

Very nice hotel-good airport shuttle. Very good breakfast, nice restaurant and bar. Modern, clean, would recommend, good wifi, fitness center, business center, meeting and convention rooms. Professional staff.

1  Thank Charis2009
Response from Tonya I, Director of Sales at Crowne Plaza White Plains DowntownResponded 13 April 2017

Thank you for your review. We are happy that you enjoyed your stay. We look forward to your next visit. Best regards, Tonya Inman

Reviewed 4 April 2017

After staying in the Radisson in New Rochelle, I decided to try the Crowne Plaza in White Plains for this trip. Despite the nominal increase in price to stay at the CP, it was considerably nicer than the Radisson! My rate of $179 included a...More

2  Thank Timothy W
Response from Tonya I, Director of Sales at Crowne Plaza White Plains DowntownResponded 13 April 2017

Dear Timothy W, Thank you for your review. We are happy that you enjoyed your stay, and that you enjoyed our breakfast buffet! We look forward to your next visit. Best regards, Tonya Inman

Reviewed 4 April 2017

Was not impressed at first due to the restaurant food, and the TV channel selection. Then this hard core valet guy named Arce? Jackson came along. He agitated me at first by setting limitations on parking in the front at check in after opting to...More

Thank Chris F
Response from Tonya I, Director of Sales at Crowne Plaza White Plains DowntownResponded 13 April 2017

Dear Chris F, We are terribly sorry to hear that you had a not so great experience in our restaurant. It is nice to see that Arce Jackson was able to turn your stay around. We do hope to have stay with us again in...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 154 - US$ 253 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 154 - US$ 253 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (77)
Room & Suite (190)
Dining (30)
Pool & Beach (16)
Amenities (54)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
jozane1
3 November 2017|
AnswerShow all 5 answers
Response from Tonya I | Property representative |
Good afternoon Jozane1, We unfortunately do not allow pets currently; however, that is a topic on our radar. We have started discussions to determine if we will be doing that in the future. I apologize for the... More
0
Votes
VitoMess
10 October 2017|
AnswerShow all 5 answers
Response from Arshsahni | Reviewed this property |
Not sure, I believe there is one. I would contact the hotel
0
Votes
jw3616
20 April 2017|
AnswerShow all 4 answers
Response from Henri S | Reviewed this property |
Train from White Plains to Grand Central is the best way. Train station is near, and they offer free shuttle to the train station.
1
Vote
Room Tips
"I have not stayed in a room with any issues. They are very nice."
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"Excellent shopping nearby"
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"great location for the price"
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"A shoppers paradise."
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