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27/11/2017 28/11/2017
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    Crowne Plaza White Plains Downtown

    66 Hale Ave, White Plains, NY 10601-4504
    011 91 124 455 1263
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    27/11/2017 28/11/2017
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     2 people are viewing this hotel
    US$ 193
    US$ 188
    SAVE US$ 5
    US$ 190
    US$ 190
    Traveller (61)
    Room & Suite (164)
    Dining (30)
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    Overview
    • Excellent54%
    • Very good29%
    • Average12%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “front desk” (107 reviews)
    “carol ann” (9 reviews)
    Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    3.5 Star Hotel
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    Rooms
    27 Nov28 Nov
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    1 room, 2 adults, 0 children
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    Reviews (820)
    There are newer reviews for Crowne Plaza White Plains Downtown
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    11 - 15 of 784 reviews

    Reviewed 3 weeks ago via mobile

    I stayed at Crown Plaza in White Plains for several days last week. Upon checkout, I noticed my bill had a $52.41 charge to room service. When I looked at my copy of the receipt, it was $32.41. Front desk said the waiter, Eduardo, charged...More

    1  Thank Kea L
    Response from Tonya I, Director of Sales at Crowne Plaza White Plains DowntownResponded 2 weeks ago

    Dear Kea L, Thank you for bringing your concerns to our attention. It is highly unusual to have this happen with anyone our team, and our F&B team is researching the incident with your room service bill. Your comments regarding our other team members is...More

    Reviewed 3 weeks ago

    I had the pleasure of staying at this hotel on October 21st. The staff went out of their way to accommodate me in a beautiful room. I met Mr. John Ardizzone who greeted me at the front desk and he immediately made me feel at...More

    7  Thank Dilenia R
    Response from Tonya I, Director of Sales at Crowne Plaza White Plains DowntownResponded 2 weeks ago

    Dear Dilenia R, Thank you for your great review! It is so nice to hear that our team went out of their way to accommodate you. John is one of our best at the desk! We look forward to your next visit. Best regards, Tonya...More

    Reviewed 3 weeks ago

    I'd like to thank all of the staff at the Crown Plaza in White Plains but especially Mark. Loading and unloading a tremendous amount and he was incredibly helpful. Looking forward to the next function there.

    7  Thank aikentech54
    Response from Tonya I, Director of Sales at Crowne Plaza White Plains DowntownResponded 3 weeks ago

    Dear aikentech54, Thank you for your review. We look forward to your next function too! Best, Tonya Inman

    Reviewed 3 weeks ago via mobile

    We stay here because it is convenient to our office and walkable to restaurants in White plains. Because they have a little bit of a lock in the market they can get away with semi sub-par service. Check in can have long no lines with...More

    2  Thank Marda K
    Response from Tonya I, Director of Sales at Crowne Plaza White Plains DowntownResponded 3 weeks ago

    Dear Marda K, Thank you for providing your feedback on your recent stay. I apologize that that you experienced "sub-par" service during your visit. We certainly strive to provide each guest with outstanding customer service and a room that is comfortable and clean. Hopefully you...More

    Reviewed 3 weeks ago

    The Crowne Plaza in White Plains ALWAYS delivers complete customer satisfaction from the check-in to the check out. Great staff, great location and always great service! My last trip on October 21st was very memorable. I left my portfolio/briefcase on the 3rd floor parking garage...More

    6  Thank Bill K
    Response from Tonya I, Director of Sales at Crowne Plaza White Plains DowntownResponded 3 weeks ago

    Dear Bill K, Thank you so much for your review. We will make sure that Jacqui is recognized for her efforts to recover and deliver your briefcase! Great customer service is what we strive to achieve, and this case she certainly did that! Looking forward...More

    Tarrytown House Estate on the Hudson
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    Courtyard by Marriott Tarrytown Westchester County
    627 reviews
    #1 of 7 hotels in Tarrytown
    8.1 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 131 - US$ 223 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 402
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Priceline, Expedia, Booking.com, Hotels.com, Travelocity, Orbitz, Hotwire, Cancelon, HotelQuickly and getaroom.com so you can book your Crowne Plaza White Plains Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Westchester County >
    • White Plains
    • Also Known As
    • Crowne Plaza White Plains Downtown Hotel White Plains ,
    • White Plains Crowne Plaza ,
    • Crowne Plaza White Plains Downtown Westchester County, NY
    Add Photo Photos
    Traveller (61)
    Room & Suite (164)
    Dining (30)
    Pool & Beach (10)
    Hotel & Grounds (91)
    Business Centre & Event Rooms (13)
    Bathroom (3)
    Nearby
    Cambria hotel & suites White Plains - Downtown
    309 reviews
    .49 km away
     
    HYATT house White Plains
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    3.26 km away
     
    Nearby Restaurants
    The Cheesecake Factory
    457 reviews
    .12 km away
    Westchester Burger
    162 reviews
    .35 km away
    Hudson Grille
    148 reviews
    .36 km away
    P.F. Chang's
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    .29 km away
    Nearby Attractions
    The Westchester
    33 reviews
    .23 km away
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    11 reviews
    .51 km away
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    6 reviews
    .98 km away
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    Ask a question
    Questions & Answers
    jozane1
    3 November 2017|
    AnswerShow all 5 answers
    Response from Tonya I | Property representative |
    Good afternoon Jozane1, We unfortunately do not allow pets currently; however, that is a topic on our radar. We have started discussions to determine if we will be doing that in the future. I apologize for the... More
    0
    Votes
    VitoMess
    10 October 2017|
    AnswerShow all 5 answers
    Response from Arshsahni | Reviewed this property |
    Not sure, I believe there is one. I would contact the hotel
    0
    Votes
    jw3616
    20 April 2017|
    AnswerShow all 4 answers
    Response from Henri S | Reviewed this property |
    Train from White Plains to Grand Central is the best way. Train station is near, and they offer free shuttle to the train station.
    1
    Vote
    Room Tips
    "Every room is quiet!"
    Read review
    "easy taxi to train to NYC, has bar/restaurant/room service, close to great shopping, close to all major..."
    Read review
    "At least in June, there was construction going on in the front of the hotel."
    Read review
    "I loved everything about it, easy parking too"
    Read review
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