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Crowne Plaza White Plains Downtown

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Crowne Plaza White Plains Downtown
Crowne Plaza White Plains Downtown
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611 Reviews from our TripAdvisor Community

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Showing 588: English reviews
Boston, Massachusetts
Reviewed yesterday NEW

Ana in the cafe was terrific. She remembered my coffee order every morning and provided excellent customer service. All of the servers in the restaurant and catering areas were excellent and quickly responded to individual requests. Thank you we had a terrific meeting.

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Helpful?
1Thank 007Jen2017
Reviewed 5 days ago NEWvia mobile

Good location to HPN airport and downtown white plains and shopping. Reasonable food and excellent breakfast buffet. Ok garage or valet parking. Large executive rooms. This would be an excellent place to stay while Xmas shopping.

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Helpful?
Thank Frostman7
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Frostman7, Thank you for pointing out the wonderful food options at the Crowne Plaza White Plains. I totally agree that this an excellent location for Holiday shopping. Our location across from The Westchester is perfect for that time of year. Hopefully you can come back and enjoy a shopping package during the Holidays. Kind regards, Tonya Inman Director of...

Buffalo, New York
Reviewed 5 days ago NEW

Everything about the stay was excellent, especially the best. concierge. ever...Emily. The room was always clean. I was really impressed at how quiet it was, given the location in the downtown area, and that the hotel always seemed to be busy. I will definitely stay there again.

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Helpful?
1Thank bullm2017
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear bullm2017, Thank you for staying with us recently, and for such a great review. We look forward to your next visit! Kind regards, Tonya Inman Director of Sales & Marketing

Jersey Shore, New Jersey
Reviewed 6 days ago NEW

I've stayed at this location numerous times and have always been happy with the property and the staff. Well for this stay, we had our meeting at the property. The service team went above and beyond throughout our meeting especially Ivan, Tanya, Jorge, Walter, William, Caesar, and John. Phenomenal - cannot recommend enough!!

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Helpful?
1Thank devinegrp
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear devinegrp, Thank you for writing a great review regarding your recent meeting. Our team of banquet experts works diligently to ensure the best service possible. It is so nice that you found your stay to be Phenomenal! We look forward to having you stay with us again soon! Kind regards, Tonya Inman Director of Sales & Marketing

Reviewed 1 week ago

All the staff was upbeat and ready to help. Even concierge Jaqueline R, went out of her way to advise on meals and nightlife. Really nice location very close to downtown. Thank you very much for the wonderful stay.

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Helpful?
1Thank Peter C
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Peter C, Thank you for your wonderful review! Since we take great pride in our team the service they provide, it is awesome when our guests agree! Kind regards, Tonya Inman Director of Sales & Marketing

Reviewed 1 week ago via mobile

Everyone here was great. The staff was good. Jaqueline went out of her way to make sure I was well taken care of! Thank you again! Next time I come back to White Plains I will be staying here again. Thanks, Corey

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Helpful?
1Thank Corey L
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Corey L, We think this review is AMAZING! Thank you for taking the time to share your experience and for recognizing Jaqueline! We can't wait to see you again at the Crowne Plaza White Plains! Best, Tonya Inman Director of Sales & Marketing

Greater Cincinnati
Reviewed 1 week ago

Service for our meeting was excellent. The same few gentlemen were responsible for our service needs...from breaks to morning and noon meals. They were friendly, accommodating and quick to meet needs that arose. John Huerta was particularly outstanding and always friendly. Appreciated the crew very much.

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Helpful?
1Thank medresbach
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear medresbach, We take great pride in our banquet and culinary team, and it is great to see that you had the chance to interact with John Huerta. He is one our tenured team members and he always works hard to ensure our guests are taken care of. We look forward to your next meeting at the Crowne Plaza White...

New York City, New York
Reviewed 2 weeks ago

My family and I arrived at the Crowne Plaza Hotel and was greeted by an associate by the name of Mark Henderson. From the onset he provided Outstanding Customer Service and actually remembered my family from previous years. Mark was professional, courteous, and attentive to every need from our arrival to departure. Mark demonstrated what a true professional is and...

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Helpful?
Thank joannebredd
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear joannbredd, Thank you so much for your review! It so nice to see that you received great service from Mark Henderson and our Front Desk team. We appreciate your business and look forward to seeing you again soon! Best regards, Tonya Inman Director of Sales & Marketing

Hamilton, Canada
Reviewed 2 weeks ago via mobile

This was a really nice hotel. We enjoyed our stay. Our room was clean. The hotel lobby and area was also clean. There is a restaurant on site and a souvenir shop. Pool and gym also. Front desk was very helpful and accommodating to our needs. Not far from train station and shopping. We will be retuning! We had a...

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Helpful?
Thank Lyne R D
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Lyne R D, Thank you for letting us know that you loved your stay! It is wonderful to know that our team provided such great service to you and your group. We look forward to seeing you again soon. Sincerely, Tonya Inman Director of Sales & Marketing

Reviewed 2 weeks ago via mobile

I went to the bar for some drinks and food with my friends and I was greeted by a very handsome bartender named Cristian. He was very knowledgeable about his cocktails and made our experience phenomenal. The manager, Brett, was great. He was very welcoming and very sweet. I had the "heartwarmer" cocktail and pork belly tacos which were both...

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Helpful?
1Thank Jessica H
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Jessica H, Thank you for taking time to write a review of your stay with us. We hope to see you again soon! Best regards, Tonya Inman Director of Sales & Marketing

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza White Plains Hotel is situated in downtown White Plains, NY, the heart of Westchester County. This White Plains New York hotel is only 30 minutes from Manhattan. Perfect for business and leisure travelers alike, it's accross the street from world class shopping at The Westchester Mall with Neiman Marcus and Nordstrom, among other fine retailers. New York Airports - La Guardia, JFK and Newark, are all easily accessible from the hotel. If you are planning a meeting, the Crowne Plaza White Plains Westchester Hotel is 'The Place to Meet' with the Crowne meetings director to work with you hand in hand until your event is completed. We'll ensure that you have one point of contact for all of your needs during your events by providing a daily meetings debrief. This Crowne Plaza White Plains NY hotel promises a better meetings experience for the meeting planner and a better night's sleep for the meeting attendees and guests. ... more   less 

Additional Information about Crowne Plaza White Plains Downtown

Address: 66 Hale Ave, White Plains, NY 10601-4504
Region: United States > New York > Westchester County > White Plains
Price Range: ₹ 8,670 - ₹ 15,727 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza White Plains Downtown 3.5*
Number of rooms: 402
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Travelocity and Hotels.com so you can book your Crowne Plaza White Plains Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza White Plains Downtown Hotel White Plains
White Plains Crowne Plaza
Crowne Plaza White Plains Downtown Westchester County, NY
Hotel Style:
#4 Business Hotel in White Plains
#5 Family Hotel in White Plains
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza White Plains Downtown staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Just ask and they'll give you best they've got”
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“Ask for a room not overlooking the parking garage”
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