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The Ritz-Carlton New York, Westchester

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470 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton New York, Westchester
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Showing 447: English reviews
Reviewed 22 March 2015 via mobile

Awesome service awesome massage kelly dunning is incredible and extremely professional if you are looking to pamper yourselves kelly dunning is the way to go looking forward to my next massage resturant in the area are great Don Coqui and sofritos walking distance

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5Thank Geeman3
Orange, Connecticut
Reviewed 11 March 2015

Our home away from home. We always feel welcome when we arrive here. Andrew is our "personal" manager who always is ready to help. The rooms are spotless, the pool and fitness center are top notch and the spa just adds a touch of papmering to our stays. We will be back real soon...

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Thank PATRICIA S R
Sarasota, Florida
Reviewed 27 February 2015

We've stayed in Ritz Carlton hotels in several countries, always satisfied. We were so pleased to find one when we had to be in the White Plains area recently. In freezing weather the front door staff were super-friendly and efficient with luggage and car valet service (I don't know how they survived their shifts with below-zero wind-chills). Reception was excellent...

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Thank cooperpeterj
Fleming Island, FL
Reviewed 24 February 2015

We have to start out this review with a special shout-out to Kevin. Here's the story: we arrived at the hotel much later than we originally planned after a long and unpleasant drive down I-95 in the snow. The bell service and valet team greeted us and whisked us and our bags into the hotel and up to our room....

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Thank FITravellers
Cutchogue, New York
Reviewed 20 February 2015

Arrived Thursday. Requested 3 PM check in and they were all ready for me when I walked in. The staff is very professional yet friendly. Dinner at BLT Steakhouse. You go for the popovers! Spent Friday in the spa. Massage by Val and facial by Tony. In between steam room and sauna, pool and lunch.

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Thank Benz51
Boston, Massachusetts
Reviewed 9 February 2015

I Love the Ritz Carlton Hotels! But this hotel did not deliver. The Good: 1. The Bell service & Valet: Kevin & the entire Bell service & Valet team we encountered were phenomenal and definitely embraced the Ritz Carton culture. We were greeted by name at least 4 Times before we even reached Reception. 2. The Room is large and...

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3Thank Burberry2000
RC_Westchester1, General Manager at The Ritz-Carlton New York, Westchester, responded to this review

Thank you for sharing your experiences with me. Your wonderful comments regarding our ladies and gentlemen, our products and services were greatly appreciated. In addition, and more importantly I would like to apologize for the unacceptable opportunities you experienced on property. They clearly did not meet you expectations, nor did they meet ours. I look forward to personally addressing your...

Stamford, Connecticut
Reviewed 6 February 2015

Stayed her for one night on business. The room was huge. The bathroom was larger than my master bedroom. As all Ritz they lived up to their reputation for service, from the front desk, to the maid service. Great amenities, and didn't feel like I was being "nickled and dimed" as in other hotels. Ask for a higher floor for...

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1Thank Fool for the Beach
Chicago, Illinois
Reviewed 3 February 2015

Nothing left undone or overlooked at this hotel. All services and personnel are exceptional. From the doorman to the check-in , to the bell service and consierge, everyone cares and is polite and helpful.

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Thank Michael P
London, United Kingdom
Reviewed 27 January 2015

The rooms are quiet and spacious, the beds comfortable, the bathrooms lovely, the Wifi works very well, room service has a good choice of a high standard meals and the front desk staff are very good at attending your requests. I travelled on business and would definitely use this hotel again. The restaurant attached to the hotel BLT is excellent...

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Thank Kathryn L
White Plains, New York
Reviewed 21 January 2015

A one night stay here was very comfortable. From the personalised welcome on arrival, to treatments at the spa and dinner at the adjoining BLT Steak this was a wonderful stay. The rooms are in great condition and larger than usual; as you'd expect from a Ritz Carlton. The hotel is in the lower part of the building so no...

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Thank TauntonInternational

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Discover The Ritz-Carlton New York, Westchester, the premier hotel in Westchester County, just minutes from Scarsdale, Bronxville and Rye. A mere 20 minutes to Greenwich, CT and only 31 miles to midtown Manhattan, this modern and sophisticated luxury hotel offers business travelers, couples and families a convenient location paired with an unforgettable experience. The hotel features exceptional amenities, beautifully appointed guest rooms and suites, full service Salon and Spa, 24-hour fitness center and a heated indoor rooftop pool with sauna and steam room. Enjoy two on-site dining options in either the Lounge or at BLT Steak to complement your stay. ... more   less 

Additional Information about The Ritz-Carlton New York, Westchester

Address: 3 Renaissance Square, White Plains, NY 10601
Region: United States > New York > Westchester County > White Plains
Price Range: ₹ 20,842 - ₹ 33,783 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton New York, Westchester 5*
Number of rooms: 146
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Also Known As:
Ritz-Carlton Westchester Hotel White Plains
Ritz Carlton White Plains
Ritz White Plains
White Plains Ritz-Carlton
The Ritz-Carlton New York, Westchester White Plains, Westchester County, NY
Hotel Style:
#1 Romantic Hotel in White Plains
#2 Business Hotel in White Plains
#2 Family Hotel in White Plains
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton New York, Westchester staff and other travellers.
6 questions
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Covington, Georgia
over a year ago
Pacific Grove, California
10 months ago

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Questions? Get answers from The Ritz-Carlton New York, Westchester staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our 6th floor room was fabulous!”
 of 5 bubbles MarianneD993, 28 Nov 2016 | Read review
“There is not much to look at in the immediate area, so go for a higher floor if you want any kind of "view."”
 of 5 bubbles TRL954, 25 Nov 2016 | Read review
“higher floors, facing road side”
 of 5 bubbles ActiveDoer, 17 Oct 2016 | Read review
“Concierge is very helpful with night life recommendations (limited in White Plains)”
 of 5 bubbles JAYinLosAngeles, 14 Sep 2016 | Read review
“Higher floor”
 of 5 bubbles jessbaby75, 2 Sep 2016 | Read review
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