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The Ritz-Carlton New York, Westchester

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470 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton New York, Westchester
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Showing 447: English reviews
New York, NY
Reviewed 27 May 2015

The rooms are quite spacious and clean. The beds are wonderful and quite comfy. I loved the rain shower. I'm not a fan of the purple rain shower products but otherwise that is the only complaint I have.

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Helpful?
Thank Jamie F
Delray Beach, Florida
Reviewed 25 May 2015

We stayed at the hotel for a family celebration being held in Yorktown Heights. We had 2 rooms and were upgraded in both rooms. My husband and I got a fabulous 1 bedroom suite, and my daughter was upgraded to a beautiful minisuite. The staff was incredibly friendly and always called us by name. Gary, one of the doormen was...

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Helpful?
Thank dale g
Sanibel Island, Florida
Reviewed 23 May 2015

Okay so this is a bit harsh for we arrived late to our beautifully appointed room and had to leave early for a morning wedding. Problem: the bathroom shower has someone's idea of a cool overhead rain shower head but no shower cap for the ladies! Hand shower was not a particularly functional design either, by my recollection. Major Inconvience...

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Helpful?
Thank K B
Scarsdale, New York
Reviewed 13 May 2015

We had damage to our car when it was left with the valet and parked in the garage. When we showed the garage attendant the damage, he could not have been nicer, filled out a form, and told us they would review the cameras and get back to us. 3 weeks later, and many calls on our part, we can't...

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Helpful?
2Thank Sally5448
RC_Westchester1, General Manager at The Ritz-Carlton New York, Westchester, responded to this review

Thank you for your feedback regarding your recent opportunity with the valet company. I am personally speaking with the owners and operators of the garage so they can resolve your issue quickly. Though they are a separate company to all the entities on property, it is still important that they address your concerns appropriately. Once again thank you for bringing...

Houston, Texas
Reviewed 29 April 2015

My wife and I stayed for two nights to attend a family wedding in Westchester County, NY. This Ritz is located in downtown White Plains in close proximity to numerous shopping and dining options. The bedroom we were assigned was simply perfect; very spacious with many nice and convenient amenities: two separate closets, a very functional work desk, an in...

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Helpful?
Thank TripTex
New York City
Reviewed 27 April 2015

The accommodations were impeccably clean, super quiet and very comfortable. A perfect home away from home for me for three days in late April 2015. But better than the accommodations are the staff. Doormen, bellman, check in and check out clerks, waiters, waitresses, parking valets and even a sous chef I had the pleasure of conversing with were all exemplary...

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Helpful?
Thank dmanapse
Overland Park, Kansas
Reviewed 19 April 2015

I stay at a lot of Ritz-Carlton properties and this visit started with potential Modern in styling, the staff greeting me were excellent and caring. I was traveling on business and thus just had myself and made a reservation for dinner for just myself at the restaurant, 42, located on their top level. Upon arrival - they wanted me to...

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Helpful?
1Thank Sarah M
RC_Westchester1, General Manager at The Ritz-Carlton New York, Westchester, responded to this review

Thank you for your comments regarding your most recent visit to Westchester. My apologies for the opportunities you experienced at Restaurant 42. Though the restaurant is not operated by the hotel, we still anticipate that while on property you will receive the outstanding service you are expecting. Your concerns are very important to us and we have addressed these issues...

Saratoga, California
Reviewed 12 April 2015 via mobile

Our stay went great, not the best Ritz I have ever stayed in but it was very good. We had a problem with the restaurant and it was taking care of by the manager in the from desk. We took a suite and were very pleased. Our kids 9 and 6 liked it a lot. We personally missed the club...

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Thank Danahelman
Baltimore, Maryland
Reviewed 10 April 2015

High top floor views are excellent. The walk across the floor is smooth from one end to the other. Staff excel in local skills and knowledge. The welcome is kind. Excellent food and room care and bed.

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Thank Keith M
ny
Reviewed 25 March 2015

spent a wonder day at the ritz carlton,valet parking in a busy city setting.The spa was top notch,professional staff. the best hot stone massage i have ever experianced.......well appointed. locker room attendant so very helpful, after a few hours of pampering, ended our day day having a glass of wine and salad in the lobby by the fireplace........ A restful...

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Helpful?
Thank fellacher

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Discover The Ritz-Carlton New York, Westchester, the premier hotel in Westchester County, just minutes from Scarsdale, Bronxville and Rye. A mere 20 minutes to Greenwich, CT and only 31 miles to midtown Manhattan, this modern and sophisticated luxury hotel offers business travelers, couples and families a convenient location paired with an unforgettable experience. The hotel features exceptional amenities, beautifully appointed guest rooms and suites, full service Salon and Spa, 24-hour fitness center and a heated indoor rooftop pool with sauna and steam room. Enjoy two on-site dining options in either the Lounge or at BLT Steak to complement your stay. ... more   less 

Additional Information about The Ritz-Carlton New York, Westchester

Address: 3 Renaissance Square, White Plains, NY 10601
Region: United States > New York > Westchester County > White Plains
Price Range: ₹ 20,643 - ₹ 33,503 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton New York, Westchester 5*
Number of rooms: 146
Reservation Options:
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Also Known As:
Ritz-Carlton Westchester Hotel White Plains
Ritz Carlton White Plains
Ritz White Plains
White Plains Ritz-Carlton
The Ritz-Carlton New York, Westchester White Plains, Westchester County, NY
Hotel Style:
#1 Romantic Hotel in White Plains
#2 Business Hotel in White Plains
#2 Family Hotel in White Plains
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton New York, Westchester staff and other travellers.
6 questions
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Covington, Georgia
over a year ago
Pacific Grove, California
10 months ago

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Questions? Get answers from The Ritz-Carlton New York, Westchester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our 6th floor room was fabulous!”
 of 5 bubbles MarianneD993, 28 Nov 2016 | Read review
“There is not much to look at in the immediate area, so go for a higher floor if you want any kind of "view."”
 of 5 bubbles TRL954, 25 Nov 2016 | Read review
“higher floors, facing road side”
 of 5 bubbles ActiveDoer, 17 Oct 2016 | Read review
“Concierge is very helpful with night life recommendations (limited in White Plains)”
 of 5 bubbles JAYinLosAngeles, 14 Sep 2016 | Read review
“Higher floor”
 of 5 bubbles jessbaby75, 2 Sep 2016 | Read review
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