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The Ritz-Carlton New York, Westchester

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The Ritz-Carlton New York, Westchester
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503 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton New York, Westchester
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Showing 480: English reviews
Chicago, Illinois
Reviewed 6 February 2017

As always my stay was absolutely superb. No hassles, everything "all good" as they say. The staff, service , accommodations, food, attention to detail, and atmosphere were all as expected, perfect! I highly recommend staying at this hotel.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Michael P
mount vernon, United States
Reviewed 31 January 2017

We went to the Ritz to celebrate a birthday and they made us feel welcome. The staff was wonderful and friendly. I hated leaving and intend to go back soon. I hope to go back for my birthday in September. I hope the same staff will be still be there and I hope to be able to stay longer this...

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank sophiat561
Chester, New York
Reviewed 29 January 2017

Nothing special especially for the price charged. It felt like a very standard class hotel but with the price charged very substandard! I have stayed in other Ritz Carlton hotels and they were twice as good. Simple thungs like suggesting that we could get our own ice from the bar rather than waiting 4 hours for them to deliver ice...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Oreville
Katie P, Public Relations Manager at The Ritz-Carlton New York, Westchester, responded to this review

Thank you for taking the time to provide us your feedback pertaining to the challenges you faced during your recent stay with us at The Ritz-Carlton New York, Westchester. I would like to take this opportunity to sincerely apologize for disappointment you experienced during your stay. Unfortunately, we did not meet your expectations, nor did we live up to the...

Delran, New Jersey
Reviewed 15 January 2017

My wife and I spent two days here as part of a company event. It is an upscale property with all the amenities you would expect from a hotel at this level. What was a surprise was the large room featuring an enormous bath room. Overall the property was very, very quiet and nicely appointed . The meeting facilities were...

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Thank D_Auterson
Netherlands
Reviewed 15 January 2017

Very good hotel - stayed here for 2 nights on business. A late arrival from a late inbound flight always makes you happier for a very quick and courteous check-in. Lobby space is also very nice - luxurious without being too large and pompous that US hotels have a tendency to do in this range. Room was perfect - very...

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Thank Esploratore
Revere, Massachusetts
Reviewed 14 January 2017

Hotel was nice and we had 2 really Good nights sleep, rooms are comfortable and bathrooms are beautiful but the lounge closes early so don't plan bringing people back for drinks, you'll be disappointed!

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank MJBoston2017
Westchester County, NY
Reviewed 13 January 2017

We've stayed at other Ritz Carltons and this one is the exception to the high quality usually found. Our reservation was for New Year's Eve and we were told that the manager would have a champagne toast at night night in the lobby for guests and there would be a special brunch on New Year's Day. Neither happened and when...

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Helpful?
Thank hiwaychild
Natascha S, Manager at The Ritz-Carlton New York, Westchester, responded to this review

Thank you so much for staying with us at the Ritz-Carlton New York, Westchester. Please accept my sincere apologies that we did not live up to our high standards and be assured that we have taken measurements to rectify the issues.

White Plains, NY, United States
Reviewed 11 January 2017

I never expected White Plains, NY to present particularly noteworthy hotels, but the Ritz-Carlton there is definitely worthy of mention. Its rooms are so ample. Its furnishings are beautiful - and their beds are amazingly comfortable. Best of all, its staff makes you fee like you have returned home - or at least have returned to a very plush club....

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank E4488SDelizabeths
New Rochelle, New York
Reviewed 9 January 2017

See above comments The encounter with most of the staff was a pleasnt and positive experience. The rooms ice were well presented and the meal choices were delicious.The hotel is centrally located and aces sable by road,rail and the County airport is within easy commute

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1Thank 467hs
Westchester County, NY
Reviewed 9 January 2017

gave an overnight stay and spa services to my husband for Christmas. Room was nice, received a $50 credit for breakfast which was really nice. Spa is a bit pricey but well worth it. Overall great stay, would return.

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1Thank willieboyzern

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Discover The Ritz-Carlton New York, Westchester, the premier hotel in Westchester County, just minutes from Scarsdale, Bronxville and Rye. A mere 20 minutes to Greenwich, CT and only 31 miles to midtown Manhattan, this modern and sophisticated luxury hotel offers business travelers, couples and families a convenient location paired with an unforgettable experience. The hotel features exceptional amenities, beautifully appointed guest rooms and suites, full service Salon and Spa, 24-hour fitness center and a heated indoor rooftop pool with sauna and steam room. Enjoy two on-site dining options in either the Lounge or at BLT Steak to complement your stay. ... more   less 

Additional Information about The Ritz-Carlton New York, Westchester

Address: 3 Renaissance Square, White Plains, NY 10601-3001
Region: United States > New York > Westchester County > White Plains
Price Range: ₹ 20,092 - ₹ 34,555 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton New York, Westchester 5*
Number of rooms: 146
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Also Known As:
Ritz-Carlton Westchester Hotel White Plains
Ritz Carlton White Plains
Ritz White Plains
White Plains Ritz-Carlton
The Ritz-Carlton New York, Westchester White Plains, Westchester County, NY
Hotel Style:
#1 Romantic Hotel in White Plains
#2 Business Hotel in White Plains
#2 Family Hotel in White Plains
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton New York, Westchester staff and other travellers.
6 questions
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Covington, Georgia
over a year ago
Pacific Grove, California
over a year ago

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Questions? Get answers from The Ritz-Carlton New York, Westchester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another hotel - Castle, Doubletree or Tarrytown House in Tarrytown.”
 of 5 bubbles hiwaychild, 12 Jan 2017 | Read review
“Our 6th floor room was fabulous!”
 of 5 bubbles MarianneD993, 28 Nov 2016 | Read review
“There is not much to look at in the immediate area, so go for a higher floor if you want any kind of "view."”
 of 5 bubbles TRL954, 25 Nov 2016 | Read review
“higher floors, facing road side”
 of 5 bubbles ActiveDoer, 17 Oct 2016 | Read review
“Concierge is very helpful with night life recommendations (limited in White Plains)”
 of 5 bubbles JAYinLosAngeles, 14 Sep 2016 | Read review
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