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HYATT house White Plains

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HYATT house White Plains
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508 Reviews from our TripAdvisor Community

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Showing 497: English reviews
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New York City, New York
Reviewed yesterday NEW

A little improvement in the breakfast. Excellent hotel the rooms were in great condition. Staff at front desk are great. House keeping did a great job. Averall our stay was great. We love it. Will go and recommended it.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Emanuel P
HOTEL’S FAVOURITE REVIEW
Reviewed 28 August 2016 via mobile

I'll start off by saying that the staff here has been nothing but nice. They're always smiling, friendly, and helpful. I don't personally partake in the breakfast but there is PLENTY to choose from. I enjoy that they offer a variety of Tazo hot teas! The pool area is nice and spacious, the pool doesn't go deeper than 4ft at...

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Helpful?
Thank foodE4Sure
About Hotel's Favourite Review
Anthony D, General Manager at HYATT house White Plains, responded to this review

Dear FoodE4Sure, We wanted to thank you for staying with us and sharing your experience. We appreciate the comments provided and hope we can connect in order to discuss the stay in a little more detail. Once again, thank you for the "5 star's". We truly appreciate it and look forward to having you back in the near future. Enjoy...

Albany, New York
Reviewed 2 days ago NEW

Very satisfied with the hotel staff and front desk. The cost was very worth it for the length of our stay. We can't say enough of how nice and pleasant everything was. We would definitely recommend this hotel to all. We stayed for business and the breakfast and dinners were very good and convenient.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank X2256GTphils
Anthony D, General Manager at HYATT house White Plains, responded to this review

Dear X2256GTphils, We wanted to thank you for the feedback and staying with us. We appreciate it and look forward to having you back. If we can assist with anything else let us know. Enjoy your summer. Anthony

Stamford, Connecticut
Reviewed 3 days ago NEW

Good room setup. Furnishings were threadbare and lacking in quality. Breakfast subpar. Trash bags were left outside my door wellbinto the evening- had to call twice to have them removed. Security apparently is on trash duty- was told trash removal was at end of shift! Finally convinced front desk that that was not acceptable. Trash was picked up after expressions...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Evelyn B
Anthony D, General Manager at HYATT house White Plains, responded to this review

Dear Evelyn B, We want to apologies for your experience you recently had at our hotel. We're surprised and disappointed that we didn't follow up promptly with your request. We'll follow up with our team. As for breakfast we have a number of options that we offer including a yogurt bar, over 7 types of cereal including chex, cheerios, raisin...

Reviewed 4 days ago NEW

Got a room at this hotel where you can literally stay for long periods. It has a fully functioning kitchen where you can ask the hotel staff to run for groceries and cook the meals you want. Some fixtures in the bathroom need some bit of repair.

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Helpful?
Thank JV S
Anthony D, General Manager at HYATT house White Plains, responded to this review

Dear JV S, Thank you for staying with us. We beleive the staff and Hotel makes it comfortable and "cozy" for our travelers. Once again, thank you. We appreciate it and look forward to having you back. All the best. Anthony

Clifton Park, United States
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank L5922SHmarkb
Anthony D, General Manager at HYATT house White Plains, responded to this review

Albany, New York
Reviewed 1 week ago

water leaks and ants water drenched floor ion the kitchen area , carpets from major ceiling leaks clearly room never inspected breaksfast was limited to 9 am..way too early to close up better quality of shampoos etc for the price charged

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 897alanz
Anthony D, General Manager at HYATT house White Plains, responded to this review

Dear 897alanz, We are disappointed with your overall experience and would like to discuss this in further detail if possible since there are a few concerns that you brought up. We hope that we have another opportunity to have you back in the near future. Our apologies. Anthony

Fort Myers, Florida
Reviewed 1 week ago

First time I have stayed in a Hyatt Place. Smaller then a Residence Inn but on the same idea. This place was nice but did seem dated and could use a little "perking up".. We were on the first floor so I did not open the windows but the screens were falling out even if I wanted to. First day...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank linda s
Naples, Florida
Reviewed 2 weeks ago

The place needs a HUGE facelift--very tire and run-downt! Could not lower the temperature in the room below 73 without opening the windows and then the room on the 2nd floor filled with cigarette smoke!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank stephanielH293IR
Anthony D, General Manager at HYATT house White Plains, responded to this review

Dear stephanielH293IR, We want to apologies for your recent stay with us. We are disappointed in a number of things and hope you give us another opportunity. When you have the chance can you call me directly to discuss? Thank you. Anthony

San Diego, United States
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank Mike W
Anthony D, General Manager at HYATT house White Plains, responded to this review

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about HYATT house White Plains

Address: 101 Corporate Park Dr, White Plains, NY 10604-3301 (Formerly Summerfield Suites)
Region: United States > New York > Westchester County > White Plains
Price Range: ₹ 10,826 - ₹ 17,373 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HYATT house White Plains 3*
Number of rooms: 159
Reservation Options:
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Also Known As:
Hyatt Summerfield Suites - White Plains Hotel White Plains
Summerfield Suites White Plains
Hyatt White Plains
White Plains Summerfield Suites
White Plains Hyatt
HYATT House White Plains Westchester County, NY
Hotel Style:
#1 Family Hotel in White Plains
#3 Romantic Hotel in White Plains
#3 Business Hotel in White Plains
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Questions & Answers

Here's what travellers have asked, with answers from HYATT house White Plains staff and other travellers.
8 questions
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Questions? Get answers from HYATT house White Plains staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“hallways are very long - ask to be near an elevator if this is an issue”
traveling_fr0m_TX, 8 Jan 2017 | Read review
“229 was a suite with kitchen.”
RaviB584, 16 Nov 2016 | Read review
“Fourth floor is great”
burkeohio, 4 Oct 2016 | Read review
“We LOVED the 2 bedroom suite & being near the pool.”
marys07, 7 Sep 2016 | Read review
“If you ask for a quiet room when booking online, they give you one.”
Bob_Flanagan, 17 May 2016 | Read review
5 of 5