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Traveller (116)
Room & Suite (35)
Dining (27)
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Overview
  • Excellent16%
  • Very good36%
  • Average28%
  • Poor12%
  • Terrible8%
Travellers talk about
“beer garden”(9 reviews)
“courtyard room”(9 reviews)
“thomson bay”(8 reviews)
Free Wifi
Air Conditioning
Beachfront
Non-Smoking Rooms
Restaurant
Bar/Lounge
Conference Facilities
4 Star Hotel
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Reviews (298)
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25
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25
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61 - 65 of 283 reviews
Reviewed 20 March 2017

Planned a day trip across to Rottnest with family who had travelled over from Melbourne (roughly 20ppl) and we decided to have lunch at Hotel Rottnest. We were served by extremely rude staff the entire time and I was embarrassed we had taken our visitors...More

Thank Nicole P
Response from GeneralManagerHR, Manager at Hotel RottnestResponded 6 May 2017

Dear Guest, Your review is extremely concerning, and certainly totally out of character for the team i have working at the hotel. They will be very saddened by this review, but also very keen to understand when your experience unfolded so it can be fully...More

Reviewed 19 March 2017 via mobile

Weather your drinking/dining inside our out, it's the view here that captivates your attention a good deal of the time. This extended Hotel does a great job at catering to young and old with a variety of Bar/service areas. Very family friendly here. Service I...More

Thank 763Kiwi_traveller007
Response from GeneralManagerHR, Manager at Hotel RottnestResponded 6 May 2017

Dear Guest, Thank you for your candid review of my Hotel. I too take great enjoyment when time permits to sit, looking out over the vista that is Thomson Bay and soak up the great vibe offered through our Services, Food & Beverage. It is...More

Reviewed 17 March 2017 via mobile

Well the fact that our room overlooked the beach and the water was the only plus! A very expensive night in a very average room. A very tiered property, service lacklustre, not even a breakfast on offer. Price would have indicated 5 star when in...More

Thank Steve M
Response from GeneralManagerHR, Manager at Hotel RottnestResponded 6 May 2017

Dear Guest, Thank you for your sharing your experiences of my Hotel. While your review is disappointing in terms of how you value the view from your room, the unique costs associated with operating a business in an island environment are unfortunately valid and do...More

Reviewed 13 March 2017

Having never attended a concert at Rottnest Hotel, I was so excited about going over to see John Farnham and Darryl Braithwaite on Sunday 12 March. Who organised this totally un-organised event??? 3 ladies toilets for an expected 3,000 people. People drunk everywhere, so obviously...More

2  Thank karen q
Response from GeneralManagerHR, Manager at Hotel RottnestResponded 6 May 2017

Dear Guest, Thank you for your review of the concert that was held at the hotel. I am sorry that you found access to toilets concerning as it is an extremely important part of concert planning. While we are guided by minimum numbers of toilets...More

Reviewed 7 March 2017 via mobile

Rude staff dampened what had started out a brilliant day. Unfortunately there are few places to eat and we were so hungry we didn't want to chance anywhere else. Have been here countless times and so disappointed to see the decline in customer service. Food...More

3  Thank milly20162016
Response from GeneralManagerHR, Manager at Hotel RottnestResponded 6 May 2017

Dear Guest, Thank you for your candid review. The team will be very saddened to hear of your service experiences which are absolutely not the norm for my hotel. There is no excuse for poor service and or attitude and I sincerely apologise. I would...More

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About
Amenities
Top amenities
Beachfront
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Meeting Rooms
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 113 - US$ 341 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 113 - US$ 341 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (116)
Room & Suite (35)
Dining (27)
Pool & Beach (24)
Family and Play Areas (6)
Business Centre & Event Rooms (2)
View from Room (1)
Questions & Answers
Ask a question
Kevin R
14 January 2018|
Answer
Response from KJ1959 | Reviewed this property |
You should ask the hotel not me
0
Votes
Kevin R
14 January 2018|
Answer
Response from GeneralManagerHR | Property representative |
Good morning, Thank you for your feedback and we are very pleased other than the Toilets that you enjoyed the day. I have passed on your constructive feedback to the promoter who is responsible for this service.
0
Votes
Room Tips
"The Bayview rooms are much better than the courtyard ones"
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"There are no views from the courtyard rooms, so if it's a view you are after, ask for an ocean view room."
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"Stay elsewhere"
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"The 4 beach front rooms are fantastic. Other rooms are quite inferior."
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