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Hotel "Castillo Alcazar" Europa-Park

Traveller (286)
Room & Suite (142)
Dining (95)
Travellers' Choice 2019 Winner
Certificate of Excellence
The themed hotel "Castillo Alcazar" in Rust combines the myth and the splendid design of a medieval knight's castle with all amenities of our days. In the middle of the Europa-Park you dive into the fascinating atmosphere of the proud middle Ages. The decoration and furniture of the rooms are arranged in medieval simplicity, combined with modern comfort like free WLAN. The Europa-Park entrance tickets can be obtained at the hotel reception. In the summer season guests have the possibility to enjoy certain attractions of Europa-Park half an hour (in the winter season one hour) before the park officially opens. Europa-Park "summer season": March 24th 2018 until november 04th 2018. Europa-Park "winter season 2018/19": November 24th 2018 until januar 06th 2019.
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Property amenities
Free High Speed Internet (WiFi)
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Good to know
Park View
Great View
Full view
90Good for walkers
Grade: 90 out of 100
41Restaurantswithin 1 km
4Attractionswithin 1 km
10Room tips
Traveller rating
  • 388
  • 283
  • 34
  • 9
  • 3
Time of year
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Popular mentions
We stayed 3 nights at the hotel traveling with 2 boys. Check in process was very smooth and we got to our room in minutes. The boys loved the room with the cute bunk bed. We spent the evening walking around the hotel and also neighboring hotels (El Andaluz, Santa Isabel) and
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Response from Europa-Park_Team, Reputation Hotel Resort at Hotel "Castillo Alcazar" Europa-Park
Responded 1 week ago
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and are more than happy that your two boys loved our pools. We hope to see you again very soon! Sincerely, Your Hotel Castillo Alcazar Team
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We stayed at Castillo Alcazar for 4 nights, in a standard double room. On arrival at 11:15am we were greeted by the wonderful staff who informed us that our room was ready (4 hours early!), allowing us to drop our bags and get straight to the park. The room exceptionally clean
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From the moment you enter the hotel area you're transported to somewhere else. The venue is full of charm and detail, from singing statues at the entrance to it's grand hall where you check in. The hotel has some amazing themed areas that also link you from one hotel to another
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It all started at checking in, the lady handed us our keys and we set off to our room. We paid for the basic double room as we knew we wasn't going to be in the room for very long on our tight road trip schedule, to our suprise we was given the ONLY room with a balcony, which
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We stayed here for 3 nights in a standard room. The hotel is fantastic, the theming is so well done and the room was clean and comfortable with everything we needed. First impressions of the room were ‘wow!’ and we had a great view of a lovely courtyard too. Breakfast was one
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Professional photo exclusively commissioned by TripAdvisorHotel "Castillo Alcazar" Europa-Park
The Quadruple Standard Plus Room at the Hotel "Castillo Alcazar" Europa-Park
Professional photo exclusively commissioned by TripAdvisorHotel "Castillo Alcazar" Europa-Park
The Quadruple Standard Plus Room at the Hotel "Castillo Alcazar" Europa-Park
Hi does anyone know when the hotels open this year ? Thanks
Hello Kerri, thank you for your request. On our website there are some possibilities how you can travel to Europa-Park. By car, bus, train or plane. Looking forward to welcoming you. Best wishes, the Europa-Park Team
0 votes
do you have 24 hours reception as i plan to check-in late night around 2200hours?
Dear Kalai, yes, our reception is opened 24 hours per day. Have a nice journey. Best wishes your team of the hotel "Castillo Alcazar"
1 vote
Can you tell me the cost of the laundry service?
No idea sorry, You can try to reach the desk to get this information.
0 votes
"Views, Food, Bar, Sauna,"
"Breakfast - Fill up and save on park food prices later in the day."
"Try the presidential suite to upgrade your stay!"
"Probably the higher and overlooking the park, the better"
"Breakfast early to take advantage of park entry at 08:30 and beat the rush to the Blue Fire coaster."
US$ 245 - US$ 457 (Based on Average Rates for a Standard Room)
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