My Husband & I stay at hotels all over the world as we love travelling. However this Hotel that we are currently staying does not have any idea about the protocol for sanitisation. I walked into our double guest room and saw the bed frame full of dust. The furniture was old and very tatty… definitely needs to be replaced. The bathroom stank of a dead rat. The water glass was kept in a dusty corner on an even dustier table mat. The draws and cupboards were dirty and full of dust. The rug looks like it hasn’t been washed for ages it looks disgusting in colour. the taps in the bathroom are mouldy there is mould where you shower the glass mirror is fully stained the hangers are barely hanging. The teas made us loaded with dust. When I lifted it. It had severe amounts of dust under it. The chair and the table in the bedroom with dusty and the handles of the chair has mould in it the table was stained quite badly Like the previous guests have probably dropped something on it and nobody cares to clean it for the new occupants. I could go on and on at the atrocities I had to face of staying at the hotel unfortunately we had paid upfront and therefore could not change hotels. Moving on I went down to the restaurant while my husband went to do some work. I was the only one at the table in fact I was the only one in the whole restaurant at the hotel. I ordered soup and sandwiches and it took them the best part of half an hour to produce either when it did arrive it tasted awful. It’s sad that I have to give one star to write a review I would have light to not give any stars at all. I would not recommend anybody to waste their money or time sorting out this hotel for their holidays or work or any other reason they might need to come to Jalandhar. I’m posting a couple of photos. And these are after they said they had cleaned the room 🤭…
Sachin in F&B was absolutely wonderful. He provided fast and friendly service. He went above and beyond to make sure we received hot and delicious food. He also offered to pack cold breakfast as we were in a rush. He is an outstanding staff member. Looking forward to visiting the property again.
Stayed on New Years Eve. Wonderful service and helpful staff. I have been staying at this hotel from the day it opened. My stays are three to four times a year. My length of stays vary from few days to 3 weeks. I have always appreciated the kind help provided by the staff.I like the spacious and comfortable rooms and will not stay at any other hotel. I appreciate the service and food. Would highly recommend it.
I stayed at Ramada Encore and the staff were very accommodating courteous and friendly. The breakfast was great but a bit more variety for next time I visit would be great! Rooms were excellent and tidy.
Staff was very welcoming and made us feel very comfortable. Rooms were very clean and hygeine was maintained properly. Food was super yummy. Looking forward to stay next time we visit. Best hotel in jalandhar .
We booked the banquet space for a birthday celebration this Month believing the services and food shall be good. Surprisingly, food was sooo pathetic and tasteless, even a local street vendor would have far far better taste. Starters - Chilli Chicken- Very sweet and dry.. 🤮 - mutton kebab - first time in my life i saw capsicum 🫑 in kebab.. funny 😆 tasteless 🤢 - chicken tikka - flavourless and dry 🤒 Main course - mutton curry- no masala, looked red but again tasteless 🥴 - daal makhni - soo thick, even a spoon can stand Tasted only these items and i am sure and can image the taste of other items as well 🤮🤢 If you don’t want to spoil your event, make guests happy, then please never book this hotel. Banquet space and decor was good but food sucks. Speak to banquet chef team, train him and improve the quality. Never recommend.…
The rooms were clean, very comfortable, and the staff was also very helpful , very centrally located and very well priced also , the restaurant downstairs has amazing food , will definitely come back again ,highly recommended !!!!!!!!!!!
We really enjoyed our stay. All department staff is perfect ,no one is less or more.. 4star hotel but 5star service. Everyone should try to checkin atleast once in this hotel. Room was so chilled .. Loved it ❤️❤️😍😍
Thanks to ramada encore jalandhar to make my stay comfortable overall staff was very much coparative rooms are cleaned and sanitized food was good near to main market Thanks to front office team I recamend this hotel to my friends also
It was excellent experience food quality was good hotel cleanliness and covid protocol was best it's in heart of jalandhar city best hotel in jalandhar to stay rate are also good as compared with other hotel