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Holiday Inn Express Hotel & Suites Webster

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Holiday Inn Express Hotel & Suites Webster
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188 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Webster
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Showing 183: English reviews
West Haven, Connecticut
Reviewed 31 December 2011

We're here now, and we are glad that we decided to stay here. We booked the room through an online website, and it was really worth the discounted price. The rooms are clean, the staff is really really helpful, we asked to get a fridge and they brought us a fridge/microwave very quickly, and with great attitudes. We had an...

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Helpful?
Thank Tm0m
ROCWB, Manager at Holiday Inn Express Hotel & Suites Webster, responded to this review

Thanks you for your glowing review! We all strived to make our guest feel welcome and comfortable! We look forward to seeing you in the future. Great Hotel Guest Love Dan Calabrese AGM 585 872-0900

Oakville, Canada
Reviewed 13 December 2011

From the beautiful property to the great rooms and nice pool to top it off. We very much enjoyed our stay and will be back if in the area. Pancake machine in the breakfast area was well used by us...

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Helpful?
Thank travelwithtw0kids
ROCWB, Manager at Holiday Inn Express Hotel & Suites Webster, responded to this review

We are glad you enjoyed your stay! We love our pancake machine too!! ( maybe alittle too much =) Great Hotels Guest Love Dan Calabrese AGM 585 872-0900

Rochester, New York
Reviewed 29 November 2011

This is the second year that the Redeem Bethel COGIC Community Fellowship Center has held is Annual Women's Retreat at the Holiday Inn Express in Webster, NY. The hotel staff is very friendly and accommodating, and have felt very welcome every year. Service is great, the weekend breakfast is always wonderful, the rooms are very clean and comfortable. The pool...

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Helpful?
Thank Roberta C
ROCWB, Manager at Holiday Inn Express Hotel & Suites Webster, responded to this review

Roberta, You ladies are always a pleasure to have! We look forward to seeing you next year! Great Hotels Guest Love Dan Calabrese Assistant General Manager

USA
Reviewed 14 November 2011

This hotel just seemed a little better than the typical HI Express. I really liked the flat screen TV mounted on the wall which gave more space where the TV usually would be. Only complaint would be that the breakfast staff had a little trouble keeping the buffet stocked. Otherwise, everything was good.

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Helpful?
Thank UndercoverAngel
ROCWB, Manager at Holiday Inn Express Hotel & Suites Webster, responded to this review

Thank you for the feedback! We always want to know where we can improve upon. Great Hotels Guest Love Dan Calabrese Assistant General Manager

Jacksonville, NC
Reviewed 4 November 2011

We stayed while visiting family in Rochester and had a great time. The breakfasts were awesome and different each morning and you have plenty to choose from. The only "bad" thing that happened was with our tv. Apparently there are lots of buttons on the remote you have to push just to turn it on and each employee gave you...

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Helpful?
Thank lighthousefam
ROCWB, Manager at Holiday Inn Express Hotel & Suites Webster, responded to this review

Thank you for reviewing our hotel! We are glad you enjoyed yourself. I would like to speak you about some of the conversations you had with the front desk. If you have a moment please call me. I was also concerned about your room tip. There is a lot to do with kids in our area. There is a large...

Rochester, New York
Reviewed 31 October 2011

We booked out of town wedding guests there in September. It was so bad. For two days, we could not get them to answer there phone at all. My brother's flight was late and him and his wife and two kids were waiting in the lobby for over 30 minutes at 11:00 p.m. while the clerk stared at the screen...

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Helpful?
Thank SanFrancisco_jean_88
ROCWB, Manager at Holiday Inn Express Hotel & Suites Webster, responded to this review

Thanks you for reviewing our hotel. If you have a moment I would love to speak to you about the issues you had while staying with us. Sincerely, Dan Calabrese Assistant General Manager 585 872-0900

Reviewed 1 October 2011

For what you expect when you book a hotel in this price range this was just excellent! It started that at the check in staff was very friendly. Our room was modern, clean, and just nice. Wifi all through the hotel, free, fast, and reliable. We were surprised to be even served a free breakfast including hot dishes (pancakes, eggs)....

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Helpful?
Thank Phanil
ROCWB, Manager at Holiday Inn Express Hotel & Suites Webster, responded to this review

We are so glad you enjoyed yourself! We look forward to hosting you the next time you are in the neighborhood! Great Hotels Guest Love Dan Calabrese Assistant General Manager

Plant City, Florida
Reviewed 30 September 2011

Totally amazing experience with this hotel. It's beautiful, clean, well-maintained and the staff couldn't have been more accommodating! We stayed at the hotel as part of a wedding party and couldn't have been more delighted with the pool area, breakfast bar and the super convenient shuttle. Would most definitely stay again when returning to the area!

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Helpful?
Thank Michelle A
ROCWB, Manager at Holiday Inn Express Hotel & Suites Webster, responded to this review

Michelle, Thank you very much for your kind words! We always love hearing what our guest have to say! Sincerely, Dan Calabrese Assistant General Manager

Minneapolis, Minnesota
Reviewed 27 September 2011

We recently spent three days at this hotel. It is handy. The setting is beautiful. The facility is extremely well cared for. The staff is very accomodating. We will be back!

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Thank Jenn L
ROCWB, Manager at Holiday Inn Express Hotel & Suites Webster, responded to this review

Thank you for choosing our hotel! We that great pride in our hotel and we are glad you noticed! Sincerely, Dan Calabrese AGM

Pickering, Canada
Reviewed 24 September 2011

This is the second year we have been to the Holiday Inn in Webster, NY (Rochester) for our Fall Classic Golf Tournament. Our 28 participants, love the hotel and the service and attention from the staff and Group Sales is excellent. We book executive and standard rooms and use the community room also, which is equipped for slide shows and...

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Helpful?
Thank WillG568
ROCWB, Manager at Holiday Inn Express Hotel & Suites Webster, responded to this review

We are glad that you guys enjoy yourselves while you are here! We look forward to year number three! Sincerely, Dan Calabrese AGM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Express Hotel & Suites in Webster, NY offers convenient location off Route 104 Our new hotel in Webster, NY offers an ideal location, just 12 miles from downtown Rochester and close to Rochester International Airport (ROC). Families will enjoy a stay at our hotel in Webster, NY because it provides quick access to area attractions such as the Eastman House, Strong National Museum of Play and Memorial Art Gallery. North Ponds Park, located across the street from our Webster hotel, offers walking trails with fitness stations. There are also several shopping spots nearby including Eastview Mall, Marketplace Mall and the Webster Towne Center with many specialty shops, situated just a mile from our hotel in Webster. Our Webster, NY hotel offers a great location near area businesses including Wegmans, Delphi, ITT, Valeo, GE, Eastman Kodak and Harris Corps. In addition, both Xerox and Paychex are just a few miles from our hotel near Rochester. Business travelers will be pleased with our Webster hotel facilities, including three large meeting rooms, catering and a Business Center with copy, fax and print services. During your stay at our Webster, NY hotel, take advantage of amenities that include a heated, indoor pool, relaxing whirlpool spa, state-of-the-art Fitness Center, 24-hour convenience store and the Express Start hot breakfast bar. Book your Webster hotel room reservations for the Holiday Inn Express Webster. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Webster

Address: 860 Holt Rd, Webster, NY 14580-9103
Region: United States > New York > Finger Lakes > Webster
Price Range: ₹ 6,336 - ₹ 10,245 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Webster 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Webster
Holiday Inn Webster
Holiday Inn Express Webster
Webster Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Webster staff and other travellers.
1 question
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Connecticut
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Webster staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lots of complimentary coffee”
 of 5 bubbles 128billyb, 8 Nov 2016 | Read review
“I don't think there could be a bad room in this hotel - It's AMAZING !!!!”
 of 5 bubbles hoserscorner, 4 Nov 2016 | Read review
“We stayed in Room 104 and it was perfectly situated right near the side door, so very easy access. Very well lit at night too.”
 of 5 bubbles 497kathyj, 18 Aug 2016 | Read review
“Room 101 has a jacuzzi”
 of 5 bubbles theresel833, 18 Jul 2016 | Read review
“All rooms we stayed in were quiet.”
 of 5 bubbles hendersonfamily170, 2 Jul 2016 | Read review
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