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DoubleTree by Hilton Hotel Zanzibar - Stone Town

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90 90A Shanghani, Stone Town, Zanzibar City 4151 Tanzania
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Hotel direct offer!Hilton Honors Discount
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$192
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$193
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (524)
360
Panoramas (7)
Room & Suite (182)
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About

#8 of 41 hotels in Stone Town
Location
Cleanliness
Service
Value
Travellers' Choice
Experience a perfect blend of culture and comfort at DoubleTree by Hilton Hotel Zanzibar - Stone Town, where our friendly staff looks forward to welcoming you at check-in with a warm chocolate chip cookie. Set in the heart of the enchanting UNESCO World Heritage Site of Stone Town, this elegant hotel offers the hospitality and charm of the 'Swahilis' combined with the renowned coziness of a DoubleTree by Hilton hotel. Take advantage of the Hilton HHonors program and collect reward points to use across all Hilton brand hotels worldwide.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Walking tours
Car hire
Conference facilities
Banquet room
Rooftop terrace
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kids' meals
Special diet menus
Rooftop bar
Taxi service
Meeting rooms
24-hour security
Baggage storage
Non-smoking hotel
Doorperson
First aid kit
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Electric kettle
Cable / satellite TV
Walk-in shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Business
Languages Spoken
English, Arabic, German, Swahili
Hotel links
Special Offer:Hilton Honors Discount
1050Reviews31Q+A96Room tips
Traveller rating
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BaljeetsGujral wrote a review Yesterday
Sharjah, United Arab Emirates43 contributions10 helpful votes
The worst double tree I have ever stayed in. I don't know what is wrong with hilton, how is it taking such dirty hotels into its umbrella. It started with such filthy and congested rooms. The room had no major amenities. The food was pathetic - I ordered a ceaser salad I swear to God I couldn't eat it. The towels had stains in it and the housekeeping staff took ages to bring me 2 towels. Then when he got it he only got one and started telling me if you want another towel talk to the manager. Then he got another one on his own, while I was showering. No communication between hotel staff. Receptionist told me the breakfast starts at 6 and when I went for breakfast they told me it starts at 7. Anyway they did let me eat what ever was available at 6. Overall not happy but my company puts us in double tree only so what to do...
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Date of stay: October 2022Trip type: Travelled on business
Room Tip: If you are coming for a break and wish to swim in the pool. Don't bother as it is an indoor pool...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yehia Elmansoury, General Manager at DoubleTree by Hilton Hotel Zanzibar - Stone Town
Responded yesterday
Thank you for taking a moment to share your experience with us. BaljeetsGujral. We take any and all feedback very seriously. Your review is not consistent with our service standards and we would welcome the opportunity to speak to you further regarding your stay with us . At your convenience, feel free to contact me via email at yehia.elmansoury@hilton.com. Once again, I would like to apologize that your stay with anything less than five stars. I look forward to hearing from you. Sincerely, Yehia El-Mansoury
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AjaJasmine wrote a review Jul 2021
LaGrange, Georgia67 contributions40 helpful votes
+1
Hotel's Favourite
We stayed here for two nights and the hotel was lovely. It had all we needed for a quick stop through Stone Town. The room was spacious and clean. There is a restaurant on the top floor that allows you to look out over the city. The staff was nice, especially the sweet lady who was making the eggs/omelets. I’d definitely stay here again. It was also a quick 5 minute walk to the waterfront where we took the Dhow to Prison Island and a few great restaurants local sites. Also, there is a home next door that has one of those beautiful doors Stone Town is known for. We actually got to meet the Sheik who lives here.
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Date of stay: June 2021Trip type: Travelled with friends
Room Tip: The hotel is in the middle of Stone Town so there is no access point at the hotel. You will have...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Yehia El- Mansoury, General Manager at DoubleTree by Hilton Hotel Zanzibar - Stone Town
Responded 5 Aug 2021
Wonderful to hear you had a great visit, AjaJasmine! Thank you for your compliments to our hotel and staff, which I have shared your review with. We have an amazing team here and I am grateful that you got to experience that. We hope to welcome you back soon. Best, Yehia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Charla1990 wrote a review Sep 2022
Hertfordshire, United Kingdom35 contributions9 helpful votes
Great stay! Super helpful and friendly staff. Very well located in town and easy to walk to the beach to get a boat to Prison Island. Thank you to all the staff including Maryam and Klarista in the restaurant who was fantastic! Food in the restaurant for lunch is great!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yehia Elmansoury, General Manager at DoubleTree by Hilton Hotel Zanzibar - Stone Town
Responded 6 days ago
Thank you for your lovely review, Charla1990. I am delighted you had a great stay at our hotel and grateful for your compliments on our prime location, staff, and food. We hope to have future opportunities to welcome you back. Sincerely, Yehia El- Mansoury General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elie N wrote a review Sep 2022
Cairo, Egypt11 contributions2 helpful votes
The Hotel is located in the Center of Stonetown, walking distance to everywhere. Let me start with the warm welcome from the team, Zaynab, Abu Bakr and Kevin (Front Office) Aly (Bell Captain) and the entire security team. They are willing to help in all possible ways !! Really a one of a kind team. Breakfast was beyond amazing and Food and Beverage team was very friendly and Fun. Regarding my dinner experience and based on the several well known venues in Zanzibar. Taarab Restaurant (Roof Top Restaurant) is the BEST !!! If you didn’t try it, you’re really missing a lot ! I would like to thank Chef Aymen for his great culinary team. Also Winnie who was extremely helpful and Friendly. I also had the Chance to meet Mr. Yehia the General Manager who was very welcoming. I really thank you for your great Hospitality and team. Once again, Thank you and hope to come back soon :)
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yehia Elmansoury, General Manager at DoubleTree by Hilton Hotel Zanzibar - Stone Town
Responded 1 week ago
Thank you for the five-star review, 322elien. It is wonderful to hear that you had a great stay at our hotel. I appreciate your compliments on our attentive, helpful, and welcoming staff. Our employees are our greatest asset and they take great pride in providing our guests with exceptional experiences. We hope to have the opportunity to welcome you back again soon. We are ready, when you are :-) Sincerely, Yehia El-Mansoury General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sherif A wrote a review Sep 2022
3 contributions
The location is on the heart of stone town, everything was amazing staff, rooms and food. Breakfast has a lot of variety; the dinner Alcart items were very lovely as well. Very near to the airport; they can arrange for you the pickup from the airport with only $20. Very recommended.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yehia El- Mansoury, General Manager at DoubleTree by Hilton Hotel Zanzibar - Stone Town
Responded 1 week ago
What a pleasure it was to read your review, Sherif! Thank you for your kind compliments on our location, amazing staff, and overall food & beverage experience. I look forward to sharing your review with our team and we hope to welcome you back soon. Sincerely, Yehia El-Mansoury General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Teresa M wrote a review Sep 2022
Longueuil, Canada29 contributions39 helpful votes
Stayed two nights at this lovely hotel. The hotel is small and beautifully decorated and the staff is pretty amazing. The food is excellent and the breakfast buffet was really surprising. It offered so many options and high-quality food. The only complaint I would have is that the room is a little musty and damp and I couldn’t find a way to get rid of it. However, the beds were very comfortable and the room was very clean. I definitely recommend this hotel if you were in StoneTown for a couple of days as it is very well located. Also if you are a Freddy Mercury fan, I recommend you go see the museum of his life as he was a Zanzibar native. I definitely recommend this hotel.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yehia El- Mansoury, General Manager at DoubleTree by Hilton Hotel Zanzibar - Stone Town
Responded 2 weeks ago
Thank you S9051DUterasam, for taking the time to share this positive eview of your recent stay with us. While we are happy to read your thoughts of our hotel as beautifully decorated, and that the dining facilities, overall accommodation,breakfast buffet and room cleanliness were to your liking. We are sorry to read of your disappointment, with the "little dampness" in your room. As the climate is a bit humid in Zanzibar at this time of the year, our team conducts scheduled preventative maintenance for our rooms to ensure the comfort of our guests. Please rest assured that we have already addressed your valuable feedback to the concerned team to take additional corrective measures and actions. Once again thank you for your constructive feedback and recommendations and we look forward to opportunities to welcome you back to our hotel. Sincerly, Yehia El- Mansoury
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CeCe wrote a review Sep 2022
2 contributions
Beautiful decor, great location, delicious breakfast and dinner options, comfortable room. That’s the property. But what really makes it special are the people: Samwel, Karista, Chef Alex. Sincere, joyful, helpful, friendly, and welcoming. Every time I walked in the front door, or into the restaurant, I felt like coming home. They and the rest of the staff make this the best experience to have in Zanzibar.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yehia El- Mansoury, General Manager at DoubleTree by Hilton Hotel Zanzibar - Stone Town
Responded 2 weeks ago
It is wonderful to hear from you, CeCeHansen, and we are glad that you enjoyed your stay. Thank you for your compliments on our attentive & friendly staff and especially Sam, Kalista & Alex. They will be ecstatic when I share your kind compliments with them. Your compliments on our location, dining facilities, and overall accommodations are also wonderful to receive and we look forward to welcoming you back for your next visit soon. Sincerly, Yehia El- Mansoury Genera; Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bermudabums wrote a review Sep 2022
Edmonton, Canada4 contributions
I just wanted to share my experience with this hotel. My mom was in the hospital (10 minute walk from the hotel). The hotel was amazing during my moms time in the hospital. They were incredibly accommodating from the chefs that made my mom 3 meals a day, to the waiters and waitresses ensuring that I also ate. They packed up 3 meals a day with cutlery and everything else that we needed. They allowed me to send in my laundry, the provided anything that I needed during my time there. I would like to acknowledge everyone who helped but especially - Yehia (GM), Abu (Assistant GM), Samual and Caven (front staff), the many chefs but especially Chef Alex, Chef Khamis, Francis, Khalista and Maryam. Thank you for everything that you did for me I will be forever grateful! The hotel is also wonderfully located, clean and has a beautiful garden area to enjoy in the afternoon. A great place to book if you are planning a trip to Zanzibar.
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yehia El- Mansoury, General Manager at DoubleTree by Hilton Hotel Zanzibar - Stone Town
Responded 3 weeks ago
Thank you for your sharing your experience here on Trip Advisor, Kim. It is wonderful to hear that our team was incredibly accommodating and that the hotel's cleanliness and location were to your liking. I appreciate your compliments on our attentive and supportive staff. I appreciate you taking the time to mention them by name- I'm positive that they will feel ecstatic when I share your wonderful review with them. Our employees are our greatest asset and they take great pride in providing our guests with exceptional experiences. We hope to have the opportunity to welcome you and your mom back again soon. Sincerely, Yehia El- Mansoury
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
4filgood wrote a review Aug 2022
1 contribution
If anyone visit Zanzibar I would recommend staying at this property! Really friendly staff and also well informed about the areas if any questions you may have. The restaurants are great choices in the area for breakfast and dinner. Great place to stay if in Tanzania.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Tony Sewe, General Manager at DoubleTree by Hilton Hotel Zanzibar - Stone Town
Responded 19 Aug 2022
We are thrilled to receive this outstanding review, 4filgood! Rest assured, your detailed comments about the hotel has been shared with the entire team and we are all very much looking forward to welcoming you back once our travels bring you back to Zanzibar. Sincerely, Tony Sewe Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ran G wrote a review Aug 2022
1 contribution
We have three kids thus we order two rooms for 5 guests. We came by flight from Kilimanjaro after long Safari day. Came to the hotel in the evening got the two rooms with only 4 beds in total. We ask to arrange another single bed for my 9 years old girl but got no real reply from the staff who did not try to help. We had to raise our voice to get few blankets and baby small thin mattress. My young girl slept on the floor that night. We were very happy to leave the hotel the next morning. Yes the breakfast is good but the mistake they did in our order and the bad behave of the staff that night is not covering it. To my opinion you have nothing to do in this hotel if you have kids !
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: Avoid this hotel if you come with your family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Tony Sewe, General Manager at DoubleTree by Hilton Hotel Zanzibar - Stone Town
Responded 8 Aug 2022
Dear Ran G, Thank you for taking the time to share a review of your recent stay with us. While we appreciate your comments in regards to our breakfast buffet, we are saddened to read that you were not satisfied with the bedding configuration of your rooms. I would like to clarify, that our hotel does not provide extra beds, which is also highlighted when booking a room, that the occupants are to share the existing bedding. I have used your comment with our front office team as a coaching conversation to ensure there will not be a re-occurrence of the same. Once again, thank you for taking the time to share your feedback. We appreciate you have chosen to stay with us and we are looking forward to opportunities to welcome you back whenever your travels bring you back to Zanzibar. Sincerely, Tony Sewe Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$161 - $236 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Double Tree By Hilton Stone Town
LOCATION
TanzaniaZanzibar ArchipelagoZanzibar IslandZanzibar CityStone Town
NUMBER OF ROOMS
58
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Frequently Asked Questions about DoubleTree by Hilton Hotel Zanzibar - Stone Town
Which popular attractions are close to DoubleTree by Hilton Hotel Zanzibar - Stone Town?
Nearby attractions include Aromas of Zanzibar (0.3 km), The Coins Shop (0.3 km), and Stone Town (0.4 km).
What are some of the property amenities at DoubleTree by Hilton Hotel Zanzibar - Stone Town?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at DoubleTree by Hilton Hotel Zanzibar - Stone Town?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at DoubleTree by Hilton Hotel Zanzibar - Stone Town?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to DoubleTree by Hilton Hotel Zanzibar - Stone Town?
Conveniently located restaurants include Puzzle Coffee Shop, Taarab Restaurant, and Tea House Restaurant.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Zanzibar - Stone Town?
Yes, guests have access to a fitness centre during their stay.
Does DoubleTree by Hilton Hotel Zanzibar - Stone Town offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel Zanzibar - Stone Town?
The staff speaks multiple languages, including English, German, Arabic, and Swahili.
Are there any historical sites close to DoubleTree by Hilton Hotel Zanzibar - Stone Town?
Many travellers enjoy visiting Christ Church Cathedral (0.6 km), Mkunazini, Urban West, Zanzibar (0.6 km), and House of Wonders (Beit-el-Ajaib) (0.4 km).
Is DoubleTree by Hilton Hotel Zanzibar - Stone Town accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.