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Shangani Street, Stone Town, Zanzibar City 4151 Tanzania
2 people are viewing this hotel
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$432
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Free cancellation until 08/02/23
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Room & Suite (263)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#9 of 42 hotels in Stone Town
Location
Cleanliness
Service
Value
Travellers' Choice

Looking for a place to stay in Stone Town? Then look no further than Zanzibar Serena Hotel, a family-friendly hotel that brings the best of Stone Town to your doorstep.

Zanzibar Serena Hotel is a family-friendly hotel offering a flat screen TV, a minibar, and air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

The hotel features 24 hour front desk, room service, and a rooftop terrace. Plus, guests can enjoy a pool and free breakfast, which have made this a popular choice among travellers visiting Stone Town.

Given the close proximity of popular landmarks, such as Mercury House (0.1 mi) and The Old Fort (Ngome Kongwe) (0.2 mi), guests of Zanzibar Serena Hotel can easily experience some of Stone Town's most well known attractions.

During your visit, be sure to check out one of Stone Town's popular falafel restaurants such as Forodhani Gardens and Stone Town Cafe, all a short distance from Zanzibar Serena Hotel.

Should time allow, Old Slave Market/Anglican Cathedral, Forodhani Park, and Christ Church Cathedral are some popular attractions that are within walking distance.

We’re sure you’ll enjoy your stay at Zanzibar Serena Hotel as you experience everything Stone Town has to offer.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Beach
Evening entertainment
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Special diet menus
Poolside bar
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Conference facilities
Meeting rooms
Spa
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Gift shop
Mosquito net
Shops
Sun loungers / beach chairs
Sun umbrellas
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Private beach
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Bay View
Languages Spoken
English
897Reviews12Q+A100Room tips
Traveller rating
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Jessica K wrote a review Jan 2023
1 contribution
Ideal holiday getaway within Zanzibar's Stone Town. Easily accessible, close to amenities. Lovely beach front ideal for evening and morning walks, nice swimming pool with a great view of the ocean. Rooms were clean and well maintained. Hotel staff and management very friendly, courteous and helpful. Family friendly and ideal for young and old alike. They organized a surprise birthday cake and gig for my dad who was celebrating his 75th birthday and totally left him and mum overjoyed. Would love to visit again!
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Date of stay: January 2023
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Zanzibar s, Other at Zanzibar Serena Hotel
Responded 2 weeks ago
Thank you very much for taking the time to review and share your wonderful experience about your last stay with us, we are very pleased to hear that it was a pleasant one. I am also very delighted to hear that you enjoyed the birthday celebration as much as you enjoyed your room. I will be sure to let our dedicated team know how much of an impact they made on your experience. Thank you once again for sharing and we look forward to welcoming you back soon. Zanzibar Serena Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aneal K wrote a review Jan 2023
Glen Allen, Virginia86 contributions82 helpful votes
A beautiful old hotel in a charming part of Stone Town. We had 2 rooms- both on the ground floor- one overlooking the sea. The rooms were charming and spacious. The staff were friendly and accommodating. Breakfast was good. A couple of downsides are the showers- water is warm, not hot and the bathroom fixtures are outdated. In addition, we arrived close to 3pm but still had to wait for our rooms.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Zanzibar s, Other at Zanzibar Serena Hotel
Responded 2 weeks ago
Anael K. Thank you so much for taking the time to leave us a rating, We really appreciate you taking your time to share with us. the mentioned shortfalls are well noted for correction. Thank you for business I hope to see you soon. Zanzibar Serena Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A S wrote a review Dec 2022
Dar es Salaam, Tanzania109 contributions29 helpful votes
Beautiful hotel on the seafront in Stone Town. Stunning pool, large, comfortable bed and spotlessly clean. Excellent breakfast with a view. Of the sea. Wonderful luxury stay in easy walking distance to Stone Town museums, markets and cafes. The only slight gripe would be the lack of snacks at the pool, as paying a fortune for two sambusa seems wrong. And no water dispenser to reduce plastic footprint.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Zanzibar s, Other at Zanzibar Serena Hotel
Responded 11 Dec 2022
Thanks so much for sharing your experience with us. we appreciate feedbacks from our valuable guests for improvement of our services Thank you for visiting and we hope you will return soon. Zanzibar Serena Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Helen H wrote a review Nov 2022
Hampton, United Kingdom1 contribution2 helpful votes
exotic beachfront location in world heritage site town. Part of hotel converted from the Chinese doctor's house but with an Islamic flavour. Fretwork wood. Great restaurant with good coffee, excellent tikka masala curry. Listen to the waves from your veranda. Watch the dhows and motorised launches go by. Lovely pool but did not use it. Very close to main attractions of Stone Town including the old fort, the House of Wonders and the spice market.
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled with friends
Room Tip: probably a good idea to accept a guide to wander about, as otherwise you will be beset by touts....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Zanzibar s, Other at Zanzibar Serena Hotel
Responded 27 Nov 2022
Dear HelenH3621, We are incredibly grateful that you took the time out to leave us a 5-Star review. We really appreciate your business. It gives us great pleasure in knowing that you had an enjoyable stay, thank you for frequent visiting I hope to see you more often. Zanzibar Serena Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Deepak Gupta wrote a review Oct 2022
8 contributions4 helpful votes
+1
Very beautiful old style building with a beautiful view of the Indian Ocean. The staff was extremely friendly and warm. I fell in the hotel and hurt myself and the staff kept apologising as if it was there fault. We got a sea facing room on the top floor. The balcony was super but the room small. Dropped a star because the bathrooms are not upto the mark and the whole place seems a bit tired.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Zanzibar s, Other at Zanzibar Serena Hotel
Responded 23 Oct 2022
Thank you so much for taking the time to leave an excellent rating. We really appreciate you being our guest and helping to share the kind words about us, We hope to see you again soon. Regards, Zanzibar Serena Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Zaharani K wrote a review Oct 2022
Dar es Salaam, Tanzania6 contributions4 helpful votes
The room i stayed had beautiful view of the ocean and the hotel have beautiful breakfast buffet. It is very close to Forodhani garden that is lively during the evening. It is also within Stone town which is heritage city
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Date of stay: June 2022
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: The rooms at upper floor just above the reception area
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Zanzibar s, Other at Zanzibar Serena Hotel
Responded 23 Oct 2022
Dear Zaharanik, Thank you very much for sharing this amazing review and we look forward to welcoming you back during your next visit to Zanzibar. Kind Regards, Zanzibar Serena Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Suzan B wrote a review Sep 2022
Julianadorp, The Netherlands190 contributions116 helpful votes
+1
Beautiful colonial style hotel with nice old features. It has a nice swimming pool, terrace and restaurant/ bar overlooking the sea. Nice to have breakfast or to look at the sunset. We had a suite, which was enormous with a separateextra toilet and livingroom. And it could be connected to other rooms to make it into a family room. We had sea view. The room had an great bathroom. All the staff is super friendly and helpful. Rooms are clean, turn down service and spraying against mosquitoes. The location is perfect. At sea/ beach, in the best part off/ middle off the old town. The food and drinks are good and fair prices. Great hotel to stay.
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: There is no elevator, if walking stairs is a problem, ask for a ground level room. Not suitable...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Zanzibar s, Other at Zanzibar Serena Hotel
Responded 24 Oct 2022
Thank you for the great feedback! On behalf of the team and myself, we're happy to hear that you enjoyed your stay with us. We hope to see you again in the near future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BLovell53 wrote a review Sep 2022
York, Maine48 contributions19 helpful votes
This hotel is in two historic buildings joined together. The entire hotel has antique furniture everywhere-beautifully preserved and presented! It has a lovely pool and overlooks the ocean. The food was outstanding and the staff was extraordinarily helpful and friendly.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Zanzibar s, Other at Zanzibar Serena Hotel
Responded 24 Oct 2022
Dear Ben L, Thank you for your feedback on TripAdvisor..... We are glad to know you had an enjoyable stay with us. We really appreciate you being our customer. thank you and regards Zanzibar Serena Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GabrielleLG wrote a review Sep 2022
Camps Bay, South Africa11 contributions2 helpful votes
Only a short stroll to town yet away enough from the buzzing noises you will enjoy a beautiful setting next to the ocean. The historic buildings of Serena Hotel contribute to a feeling of an exciting bygone era . The staff is so friendly and kind , a real pleasure , every bit of the hotel a sparkling and clean experience. The hotel manager Mr Uledi sorted out a problem we had with the taxi fare in an efficient and hospitality oriented way which left us with a very positive feeling about Serena . We were astounded how small a premium room for over 500 Dollar/ night was and solved the problem with storing our suitcases on the big balcony/ terrace . We had a lovely time at Serena . Thank you to all staff taking good care of guests.
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: Inquire and compare shuttle service fares beforehand.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Zanzibar s, Other at Zanzibar Serena Hotel
Responded 23 Oct 2022
dear Gabrielle L. Much appreciation for taking time to write your comments. It gives us great pleasure in knowing that you had an enjoyable stay. Thank you for visiting and we hope you will return soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mohamed H wrote a review Aug 2022
Muscat, Oman56 contributions35 helpful votes
+1
It was superb experience, great location with excellent services, totally enjoyable stay, starting from day one til we checked out everything was top, in the heart of the old city and everything within walking distance, loved the ocean view.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Zanzibar Serena Hotel, Other at Zanzibar Serena Hotel
Responded 14 Aug 2022
Dear Mhd4y, We really appreciate you taking the time to share your rating with us. It gives us great pleasure in knowing that you had an enjoyable stay. Thank you for visiting, We hope you will return you soon. kind regards! Zanzibar Serena Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$229 - $368 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
zanzibar serena hotel stone town, zanzibar serena stone town
LOCATION
TanzaniaZanzibar ArchipelagoZanzibar IslandZanzibar CityStone Town
NUMBER OF ROOMS
51
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ZANZIBAR SERENA HOTEL (Stone Town) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Zanzibar Serena Hotel
Which popular attractions are close to Zanzibar Serena Hotel?
Nearby attractions include Aromas of Zanzibar (0.4 km), The Coins Shop (0.4 km), and Stone Town (0.5 km).
What are some of the property amenities at Zanzibar Serena Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Zanzibar Serena Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Zanzibar Serena Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Zanzibar Serena Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Zanzibar Serena Hotel?
Conveniently located restaurants include Puzzle Coffee Shop, Taarab Restaurant, and The Beach House Restaurant.
Are there opportunities to exercise at Zanzibar Serena Hotel?
Yes, guests have access to a pool during their stay.
Does Zanzibar Serena Hotel have airport transportation?
Yes, Zanzibar Serena Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Zanzibar Serena Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Zanzibar Serena Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Zanzibar Serena Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.