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    Zanzibar Serena Hotel

    738 reviews
    #7 of 32 Hotels in Stone Town
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    Kelele Square, Stone Town, Zanzibar City, Tanzania
    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
    Hotels.com
    US$ 443
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
    Hotels.com
    US$ 443
    Booking.com
    Expedia.com
    Orbitz.com
    Agoda.com
    Travelocity
    Priceline
    US$ 443
    Hotwire.com
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    All photos (587) 587
    Full view
    Certificate of Excellence
    Traveller (580)
    Room & Suite (151)
    Pool & Beach (78)
    Overview
    4.5
    738 reviews
    • Excellent59%
    • Very good29%
    • Average8%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “big joe”(21 reviews)
    “seafood restaurant”(19 reviews)
    “indian ocean”(51 reviews)
    Kelele Square, Stone Town, Zanzibar City, Tanzania See on map
    AMENITIES
    Free Wifi
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    5 Star accommodation
    All hotel details
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    Reviews (738)
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    Show reviews that mention
    All reviewsbig joeseafood restaurantindian oceanwrap around balconymain restaurantbeautiful hotelpublic beachterrace restaurantsea viewold worldnice poolwalking tourthe general managerspice tourhigh ceilingsno elevatornarrow streets
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    1 - 5 of 665 reviews
    Reviewed 4 days ago via mobile
    Elegant Hotel - Spectacular Views

    This elegant hotel provided the perfect environment for our last night in Tanzania. The view of the Indian Ocean from the entryway and from our balconies were beyond belief. The swimming pool provided a much-needed opportunity to relax and enjoy being taken care of with...More

    Thank Diane G
    Reviewed 1 week ago
    Beautiful hotel in the middle of paradise!

    My husband and I stayed at the Serena for 3 nights. The room was spacious, overlooking the Indian Ocean, clean, with all needed amenities. Meals were plentiful and delicious. The staff was gracious, friendly and helpful. All attractions are within walking distance. If visiting Stone...More

    Thank tmort1801
    Response from SerenaHotels, General Manager at Zanzibar Serena HotelResponded 4 days ago

    Dear tmort1801 Thank you for the delightful comment on Zanzibar Serena Hotel, we are very happy that you had a brilliant stay with us. We are committed to giving our guest memorable experience and building lasting relationships, we do hope that you will give us...More

    Reviewed 1 week ago
    Great Last Stop for our Africa Trip

    What an amazing and quaint hotel! We had a beautiful room with a giant wrap around porch. The room was small, but the big patio more than made up for it. There were hammocks and chairs on the patio to relax on; oh...and did I...More

    Thank Jan S
    Response from SerenaHotels, General Manager at Zanzibar Serena HotelResponded 4 days ago

    Dear Jan S Thank you for taking the time to review Zanzibar Serena Hotel, we are delighted that you enjoyed your stay with us. Your feedback is very kindly received and it encourages us to continue our pursuit for excellence. Thank you for recommending Zanzibar...More

    Reviewed 2 weeks ago via mobile
    Beautiful location, lots of misses in quality and service

    Am presently staying at the Serena. Bar tender couldn't find the food menu. Had to wait for someone else to find one. Booked reservation at gorgeous seafood restaurant on the terrace. This is a prix fixe menu at about $50 per person. Apps were good,...More

    1  Thank Susan O
    Response from SerenaHotels, General Manager at Zanzibar Serena HotelResponded 2 weeks ago

    Dear Susan O Thank you for taking the time to give us valuable feedback over your stay at Zanzibar Serena. Please accept my apology for poor dinning experience - it is regrettable. We take your comment very serious and I right away I will address...More

    Reviewed 3 weeks ago
    Gorgeous view in the heart of Stone Town

    Be transported back in time in a small luxury hotel with traditional design and impeccable service. Lunch at the restaurant is surprisingly good and the breakfast is superb. Service is irreproachable. Strongly recommended for a short weekend break.More

    Thank queencharlotta
    Response from SerenaHotels, General Manager at Zanzibar Serena HotelResponded 2 weeks ago

    Dear Queencharlotta Thank you for recommending Zanzibar Serena, the hotel is a piece of history and we are committed to maintaining its historical architectonics while offering unsurpassed service in Stone Town. Thank you for staying with us and we hope to see you again in...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Pool
    Room Service
    Restaurant
    Beachfront
    Breakfast included
    Bar/Lounge
    Spa
    Free High Speed Internet (WiFi)
    Hotel Amenities
    Room Service
    Breakfast included
    Airport Transportation
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Concierge
    Multilingual Staff
    Conference Facilities
    Business Centre with Internet Access
    Banquet Room
    Babysitting
    Room amenities
    Air Conditioning
    Minibar
    Things to do
    Pool
    Restaurant
    Bar/Lounge
    Spa
    Outdoor pool
    Details
    Price range
    US$ 219 - US$ 483 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #1 On the Beach Hotel in Stone Town
    #2 Spa Hotel in Stone Town
    #3 Romantic Hotel in Stone Town
    #4 Family Hotel in Stone Town
    #4 Luxury Hotel in Stone Town
    #4 Business Hotel in Stone Town
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
    Details
    Price range
    US$ 219 - US$ 483 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #1 On the Beach Hotel in Stone Town
    #2 Spa Hotel in Stone Town
    #3 Romantic Hotel in Stone Town
    #4 Family Hotel in Stone Town
    #4 Luxury Hotel in Stone Town
    #4 Business Hotel in Stone Town
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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    All photos (587) 587
    Full view
    Traveller (580)
    Room & Suite (151)
    Pool & Beach (78)
    Dining (61)
    Family and Play Areas (3)
    See all
    Questions & Answers
    Ask a question
    See all 7 questions
    goodkaiya
    13 April 2018|
    AnswerShow all 5 answers
    Response from Atprestonbeach | Reviewed this property |
    Yes and yes
    1
    Vote
    traveldays2000
    3 March 2018|
    AnswerShow all 8 answers
    Response from Paul C | Property representative |
    Yes we serve a variety of alcohol in the bar
    0
    Votes
    Christopher O
    20 May 2016|
    AnswerShow all 5 answers
    Response from KannanAT | Reviewed this property |
    We made use of private taxi, but you can email them. They are very helpful.
    0
    Votes
    123
    Room Tips
    "Ask for an ocean view - unforgettable!"
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    "Ask for a corner room with the large patio!"
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    "Ask for the sea view pool facing rooms :-)"
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    "Lower floors recommended for some if the lack of a lift could present difficulty. Corner room had large..."
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