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Zanzibar Serena Hotel

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Kelele Square, Stone Town, Zanzibar City Tanzania
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (754)
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Panoramas (17)
Room & Suite (233)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#7 of 38 hotels in Stone Town
Location
Cleanliness
Service
Value
Travellers' Choice

Looking for a place to stay in Stone Town? Then look no further than Zanzibar Serena Hotel, a family-friendly hotel that brings the best of Stone Town to your doorstep.

Zanzibar Serena Hotel is a family-friendly hotel offering a flat screen TV, a minibar, and air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

The hotel features 24 hour front desk, room service, and a rooftop terrace. Plus, guests can enjoy a pool and free breakfast, which have made this a popular choice among travellers visiting Stone Town.

Given the close proximity of popular landmarks, such as Mercury House (0.1 mi) and The Old Fort (Ngome Kongwe) (0.2 mi), guests of Zanzibar Serena Hotel can easily experience some of Stone Town's most well known attractions.

During your visit, be sure to check out one of Stone Town's popular falafel restaurants such as Forodhani Gardens and Stone Town Cafe, all a short distance from Zanzibar Serena Hotel.

Should time allow, Old Slave Market/Anglican Cathedral, Forodhani Park, and Christ Church Cathedral are some popular attractions that are within walking distance.

We’re sure you’ll enjoy your stay at Zanzibar Serena Hotel as you experience everything Stone Town has to offer.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Beach
Evening entertainment
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Special diet menus
Poolside bar
Airport transportation
Business Centre with Internet Access
Conference facilities
Meeting rooms
Spa
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Gift shop
Mosquito net
Shops
Sun umbrellas
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Bay View
Languages Spoken
English
861Reviews11Q+A100Room tips
Traveller rating
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Popular mentions
LiyaDee wrote a review Yesterday
14 contributions6 helpful votes
I visited Zanzibar solo in May for a few days and stayed at the Serena hotel. From the moment that I arrived, to this beautiful, historic hotel, the staff took complete care of me and that treatment lasted until the moment that I left. Everyone was so kind, caring, and helpful. Big Joe was especially amazing, but honestly the entire staff was incredible. I truly enjoyed my time at the hotel and I cannot wait to come back and visit again (this time with family and friends).
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Date of stay: May 2021Trip type: Travelled solo
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cornelia r wrote a review Apr 2021
20 contributions2 helpful votes
Spent almost a week at the Serena hôtel in Zanzibar, and had an amazing stay. This place is full of magic and history. You feel out of the time. Such an authentic place with a great location, facing the sea with a beautiful pool and in the best part of Stone Town. Streets around are super cute. Also you are near by Prison Island and Nakupemda Island and so many others and can just take a boat front of the Serena. The workers at the Serena are so nice and very careful about clients. Best service in Zanzibar for sure. You will feel like home. AC is perfectly working and silent in the rooms. Beds are confortables. Food was also great. Can’t wait to come back !
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Date of stay: April 2021Trip type: Travelled as a couple
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Response from Wilfred Shirima, General Manager at Zanzibar Serena Hotel
Responded 21 Apr 2021
Dear 757corneliar Thank you very much for choosing the Zanzibar Serena Hotel as your preferred hotel during your recent visit to Zanzibar and for taking the time to write such a thorough rave review of our property and service. We are truly honored and delighted to hear that you enjoyed your stay with us and that you find our property, the history, the decor, staff, service and location exceptional in all ways. Management will be sure to share your encouraging feedback with the entire team. Thank you once again for sharing your wonderful experience and we pledge to continue offering the very best of the Serena Hospitality and Service. Regards,
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Peter K wrote a review Apr 2021
Kigali11 contributions7 helpful votes
Spent two nights there recently. We chose it for its great location within Stone Town and its beautiful rooms. It was all very correct and uneventful. Breakfast was a disappointment though, no buffet and very average cuisine. We also felt that the ushers were a bit overbearing and intruding, they would keep making comments about our sleeping schedules and asking endlessly about our program for the day.
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Date of stay: March 2021
Rooms
Service
Sleep Quality
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Response from Wilfred Shirima, General Manager at Zanzibar Serena Hotel
Responded 15 Apr 2021
Dear Peter K We greatly appreciate your comments regarding your recent stay at the Zanzibar Serena Hotel, It is always a pleasure to receive useful feedback. I am however sorry that our Breakfast offer was limited and the cuisine did not meet your expectations, for that please allow me to express my sincerest apologies. The hotel continuously strives to meet all our guests needs and expectation so please rest assured that we are taking the appropriate measures to address your concerns. Thank you once again for sharing your experience, and we look forward to serving you in the future. Sincerely,
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Khaled W wrote a review Apr 2021
1 contribution
Enjoyed the property location. But I can't thank Zena enough at reception. We initially struggled to get our PCR results and it came down to 2 hours before Departure time. Zena came to the rescue litterly for 2 days chasing after our results with every possible mean. I would visit the property again just to stop by and thank her. A true angel in zanzibar.
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Date of stay: April 2021Trip type: Travelled with family
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Response from Wilfred Shirima, General Manager at Zanzibar Serena Hotel
Responded 15 Apr 2021
Thank you very much for taking the time to give us feedback and I am particularly pleased that Zena was professional and helpful and went an extra mile to assist you with getting the PCR test results. Management will recognized her for this excellent hospitality. We look forward to welcoming you again to Zanzibar Serena Hotel
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Tinashe Ruwiza wrote a review Feb 2021
Switzerland71 contributions14 helpful votes
+1
Charming hotel with exceptional and professional service, friendly staff and excellent cuisine. Thanks to Yusuf we were able to explore all hidden corners of Stone town. And as for the restaurant the staff they are just amazing and they are good at creating great atmosphere for guests.
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Date of stay: February 2021Trip type: Travelled as a couple
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Response from Wilfred Shirima, General Manager at Zanzibar Serena Hotel
Responded 15 Apr 2021
Dear TinasheR2 Thank you very much for taking the time to review and share your wonderful experience about your last stay with us, we are very pleased to hear that it was a pleasant one. I am also very delighted to hear that our staff, especially Yusuf, were professional and made you feel at home. Either the atmosphere, the cuisine and your discovery of all corners of Stone town made your experience the more memorable. I will be sure to let Yusuf and the team all know how much of an impact they made on your experience. Thank you once again for sharing and we look forward to welcoming you back soon.
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PRICE RANGE
US$216 - US$445 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
zanzibar serena hotel stone town, zanzibar serena stone town
LOCATION
TanzaniaZanzibar ArchipelagoZanzibar IslandZanzibar CityStone Town
NUMBER OF ROOMS
51
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Frequently Asked Questions about Zanzibar Serena Hotel
Which popular attractions are close to Zanzibar Serena Hotel?
Nearby attractions include Aromas of Zanzibar (0.4 km), The Coins Shop (0.4 km), and Stone Town (0.5 km).
What are some of the property amenities at Zanzibar Serena Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Zanzibar Serena Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Zanzibar Serena Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Zanzibar Serena Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Zanzibar Serena Hotel?
Conveniently located restaurants include Puzzle Coffee Shop, Taarab Restaurant, and The Beach House Restaurant.
Are there opportunities to exercise at Zanzibar Serena Hotel?
Yes, guests have access to a pool during their stay.
Does Zanzibar Serena Hotel have an airport shuttle?
Yes, Zanzibar Serena Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Zanzibar Serena Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Zanzibar Serena Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Zanzibar Serena Hotel?
Many travellers enjoy visiting Christ Church Cathedral (0.7 km) and House of Wonders (Beit-el-Ajaib) (0.5 km).