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    Zanzibar Serena Hotel

    781 reviews
    #7 of 33 Hotels in Stone Town
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    Kelele Square, Stone Town, Zanzibar City, Tanzania
    Lowest prices for your stay
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    Guests 1 room, 2 adults, 0 childrenGuests 12
    Lock in the lowest price from these sites
    US$ 349
    US$ 220
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    Agoda.comUS$ 330
    Expedia.comUS$ 330
    Hotels.comUS$ 334
    Orbitz.comUS$ 334
    TravelocityUS$ 334
    ZenHotels.comUS$ 349
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
    Zanzibar Serena
    US$ 220
    Agoda.com
    US$ 330
    Expedia.com
    US$ 330
    Hotels.com
    US$ 334
    Orbitz.com
    US$ 334
    Travelocity
    US$ 334
    ZenHotels.com
    US$ 349
    Hotwire.com
    US$ 334
    Otel.com
    US$ 329
    TripAdvisor
    US$ 220
    Priceline
    Booking.com
    travelup.com
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    Full view
    View all photos (753)753
    Traveller (624)
    360
    Panoramas (17)
    Pool & Beach (102)
    Certificate of Excellence

    About

    4.5
    Excellent
    781 reviews
    Location
    Cleanliness
    Service
    Value
    Certificate of Excellence
    Full view
    Property amenities
    Pool
    Room service
    Restaurant
    Breakfast included
    Bar/Lounge
    Spa
    Free High Speed Internet (WiFi)
    Free parking
    Airport transportation
    Babysitting
    Banquet Room
    Business Centre with Internet Access
    Concierge
    Conference Facilities
    Dry Cleaning
    Laundry Service
    Meeting rooms
    Multilingual Staff
    Non-smoking hotel
    Outdoor pool
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    Room features
    Air conditioning
    Minibar
    Accessible rooms
    Family Rooms
    Non-smoking rooms
    Suites
    Good to know
    HOTEL STYLE
    Great View
    Safe
    HOTEL CLASS
    781Reviews
    753Photos
    10Q+A
    100Room tips

    ReviewsSee all 10 questions

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    Traveller rating
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    Popular mentions
    Lovely location, great hotel which has retained its original character in every way
    What a lovely place, all heavy dark wood doors and panelling, with quirky touches here and there. Great location, its very quiet but looks out onto the beach on one side and the more popular tourism parts of Stone Town on the other - yet the hotel is utterly quiet at all…
    Read more
    Date of stay: March 2019
    Response from EllietaM2, Manager at Zanzibar Serena Hotel
    Responded 1 week ago
    Dear FamilyH68 Greetings from Zanzibar Serena Hotel. We appreciate the time taken to share your amazing reviews and I am very delighted to hear that you found our property as well as the service impeccable. Thank you very much once again for sharing this amazing reviews and we look forward to welcoming you back during your next visit to Zanzibar. Kind Regards, Ellieta Mbisse Assistant Hotel Manager
    Read more
    +7
    SPRING BREAK 2019
    My daughter is doing an exchange program via Duke University. She is attending a private catholic school in Iriga (out side of Dar Se Salaam) Africa. I flew to Africa to spend time with her for Spring Break. Yes, she was home sick. She has the whole semester from January to mid…
    Read more
    Date of stay: March 2019
    Response from Ellieta4411, Manager at Zanzibar Serena Hotel
    Responded 1 week ago
    Dear BETTYM907 Greetings from Zanzibar Serena Hotel. It's an absolute pleasure reading about your Valued comments regarding your stay with us and we are thrilled to hear that we exceed most of your expectations. We are very delighted that most of staff Mentioned went extra miles to ensure you both had a great and relaxed stay. Thank you once again for sharing such detailed feedback and we look forward to hosting you again in the near future.
    Read more
    A Really Good Place to Stay
    My wife and I spent three nights at this hotel last week. The building itself just drips with character and is well maintained. There's a beautiful view from the terrace/veranda in front of the lounge, adjacent to the restaurant where you can have a drink, or be served lunch or…
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    Date of stay: February 2019
    Response from SerenaHotels, General Manager at Zanzibar Serena Hotel
    Responded 4 weeks ago
    Dear Gone2day Thank you for sharing glowing feedback of your recent stay at Zanzibar Serena Hotel. We are delighted you enjoyed your stay and that our team was hospitable and attentive, your recognition of some of our staff will be well celebrated by everyone as we collectively believe in exceptional service, memorable experiences and lifetime friendship. We are very grateful you chose to stay with us. Wilfred Shirima
    Read more
    Try there Indian Food
    Had Lunch at Serena Hotel with my friends, Fantastic food we choose for Indian Veg Lunch with drinks, good service. Good sea view in the restaurant makes you very comfortable highly recommenced Serena
    Read more
    Date of stay: February 2019
    Response from SerenaHotels, General Manager at Zanzibar Serena Hotel
    Responded 4 weeks ago
    Dear Sreekanth N Thank you for reviewing Zanzibar Serena Hotel, you comment means much to us and is further encouragement to our conviction for service excellence. Wilfred Shirima
    Read more
    Fabulous
    Great location. Superb atmosphere. Wonderful staff. The restaurant has one of the best views in the City, open large windows right on the beach. We felt very safe even though we were sharing the beach with many lively locals.
    Read more
    Date of stay: January 2019
    Response from SerenaHotels, General Manager at Zanzibar Serena Hotel
    Responded 7 Feb 2019
    Dear Kevan G Thank you for taking the time to share your fabulous experience of Zanzibar Serena Hotel. We are delighted that it was a wonderful one. Thank you for appreciating our unique qualities - location, atmosphere, views and our hospitality / staff. Your comment encourages us in our mission to provide outstanding experiences and memories of any visit to Zanzibar. We look forward to seeing you again. Wilfred Shirima.
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    Album Categories
    All photosTravellerRoom & SuitePool & BeachDining Family and Play Areas
    Professional photo exclusively commissioned by TripAdvisorZanzibar Serena Hotel
    The Twin Prime Room at the Zanzibar Serena Hotel
    Professional photo exclusively commissioned by TripAdvisorZanzibar Serena Hotel
    The Twin Prime Room at the Zanzibar Serena Hotel
    Professional photo exclusively commissioned by TripAdvisorZanzibar Serena Hotel
    The Standard Room at the Zanzibar Serena Hotel
    Professional photo exclusively commissioned by TripAdvisorZanzibar Serena Hotel
    The Prime Room at the Zanzibar Serena Hotel
    Professional photo exclusively commissioned by TripAdvisorZanzibar Serena Hotel
    The Presidential Suite at the Zanzibar Serena Hotel
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    123456…43
    Hi, if you book the bed, breakfast and dinner option, is the dinner a buffet and which restaurant is it in? Thank you
    We didn't get the dinner option just the B&B. We did eat dinner at the Baharia twice. Both times we were one of four tables at the most so I sincerely doubt the buffet. I think it may be a set menu, though I'm not sure. The food at the Baharia is good the service is very good and the prices are reasonable. They'll also serve you dinner on the veranda which is really nice when they have entertainment.
    0 votes
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    Dear General Manager, We saw your note that made it sound like refurbishing is planned. We will be visiting in late October. Do you expect the refurbishing to be completed by that time? Thanks.
    Did not hear anything about a refurbishing during our stay at the end of August. Room was in good condition and bathroom seemed pretty new.
    0 votes
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    I believe I have made a reservation for 2 twin and 1 single room for December 27 and 28, 2018. Can you please confirm this for me? The reservation should be under my name India Howell.
    It could be any name You will see at check in
    0 votes
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    Hello, are hair dryers provided in the rooms? Also, do you know if filtered water is used to prepare their food? ( to make ice cubes, to wash their fruit and vegetables). Thank you!
    Yes and yes
    1 vote
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    Does this hotel serve alcohol in the bar/restaurants?
    Yes we serve a variety of alcohol in the bar
    0 votes
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    PreviousNext
    12
    "higher with view"
    "Waterfront rooms are great."
    "WE asked for a sea view and they were happy to accommodate us."
    "We had a suite with a side balcony water view. This was overpriced."
    "Choose the new wing of the hotel..The views are amazing and some rooms have bath tubs and others showers."
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    123456…20
    PRICE RANGE
    US$ 212 - US$ 433 (Based on Average Rates for a Standard Room)
    ALSO KNOWN AS
    zanzibar serena hotel stone townzanzibar serena stone town
    LOCATION
    TanzaniaZanzibar ArchipelagoZanzibar IslandZanzibar CityStone Town
    NUMBER OF ROOMS
    51
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