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Zanzibar Serena Hotel

Traveller (624)
360
Panoramas (17)
Pool & Beach (102)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Room service
Restaurant
Breakfast included
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Free parking
Airport transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Safe
HOTEL CLASS
781Reviews
753Photos
10Q+A
100Room tips
Traveller rating
  • 447
  • 230
  • 65
  • 28
  • 11
Time of year
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Popular mentions
What a lovely place, all heavy dark wood doors and panelling, with quirky touches here and there. Great location, its very quiet but looks out onto the beach on one side and the more popular tourism parts of Stone Town on the other - yet the hotel is utterly quiet at all
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Response from EllietaM2, Manager at Zanzibar Serena Hotel
Responded 1 week ago
Dear FamilyH68 Greetings from Zanzibar Serena Hotel. We appreciate the time taken to share your amazing reviews and I am very delighted to hear that you found our property as well as the service impeccable. Thank you very much once again for sharing this amazing reviews and we look forward to welcoming you back during your next visit to Zanzibar. Kind Regards, Ellieta Mbisse Assistant Hotel Manager
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+7
My daughter is doing an exchange program via Duke University. She is attending a private catholic school in Iriga (out side of Dar Se Salaam) Africa. I flew to Africa to spend time with her for Spring Break. Yes, she was home sick. She has the whole semester from January to mid
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Response from Ellieta4411, Manager at Zanzibar Serena Hotel
Responded 1 week ago
Dear BETTYM907 Greetings from Zanzibar Serena Hotel. It's an absolute pleasure reading about your Valued comments regarding your stay with us and we are thrilled to hear that we exceed most of your expectations. We are very delighted that most of staff Mentioned went extra miles to ensure you both had a great and relaxed stay. Thank you once again for sharing such detailed feedback and we look forward to hosting you again in the near future.
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My wife and I spent three nights at this hotel last week. The building itself just drips with character and is well maintained. There's a beautiful view from the terrace/veranda in front of the lounge, adjacent to the restaurant where you can have a drink, or be served lunch or
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Response from SerenaHotels, General Manager at Zanzibar Serena Hotel
Responded 4 weeks ago
Dear Gone2day Thank you for sharing glowing feedback of your recent stay at Zanzibar Serena Hotel. We are delighted you enjoyed your stay and that our team was hospitable and attentive, your recognition of some of our staff will be well celebrated by everyone as we collectively believe in exceptional service, memorable experiences and lifetime friendship. We are very grateful you chose to stay with us. Wilfred Shirima
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Had Lunch at Serena Hotel with my friends, Fantastic food we choose for Indian Veg Lunch with drinks, good service. Good sea view in the restaurant makes you very comfortable highly recommenced Serena
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Response from SerenaHotels, General Manager at Zanzibar Serena Hotel
Responded 4 weeks ago
Dear Sreekanth N Thank you for reviewing Zanzibar Serena Hotel, you comment means much to us and is further encouragement to our conviction for service excellence. Wilfred Shirima
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Great location. Superb atmosphere. Wonderful staff. The restaurant has one of the best views in the City, open large windows right on the beach. We felt very safe even though we were sharing the beach with many lively locals.
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Response from SerenaHotels, General Manager at Zanzibar Serena Hotel
Responded 7 Feb 2019
Dear Kevan G Thank you for taking the time to share your fabulous experience of Zanzibar Serena Hotel. We are delighted that it was a wonderful one. Thank you for appreciating our unique qualities - location, atmosphere, views and our hospitality / staff. Your comment encourages us in our mission to provide outstanding experiences and memories of any visit to Zanzibar. We look forward to seeing you again. Wilfred Shirima.
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All photosTravellerRoom & SuitePool & BeachDining Family and Play Areas
Professional photo exclusively commissioned by TripAdvisorZanzibar Serena Hotel
The Twin Prime Room at the Zanzibar Serena Hotel
Professional photo exclusively commissioned by TripAdvisorZanzibar Serena Hotel
The Twin Prime Room at the Zanzibar Serena Hotel
Professional photo exclusively commissioned by TripAdvisorZanzibar Serena Hotel
The Standard Room at the Zanzibar Serena Hotel
Professional photo exclusively commissioned by TripAdvisorZanzibar Serena Hotel
The Prime Room at the Zanzibar Serena Hotel
Professional photo exclusively commissioned by TripAdvisorZanzibar Serena Hotel
The Presidential Suite at the Zanzibar Serena Hotel
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We didn't get the dinner option just the B&B. We did eat dinner at the Baharia twice. Both times we were one of four tables at the most so I sincerely doubt the buffet. I think it may be a set menu, though I'm not sure. The food at the Baharia is good the service is very good and the prices are reasonable. They'll also serve you dinner on the veranda which is really nice when they have entertainment.
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Did not hear anything about a refurbishing during our stay at the end of August. Room was in good condition and bathroom seemed pretty new.
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Does this hotel serve alcohol in the bar/restaurants?
Yes we serve a variety of alcohol in the bar
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12
"higher with view"
"Waterfront rooms are great."
"WE asked for a sea view and they were happy to accommodate us."
"We had a suite with a side balcony water view. This was overpriced."
"Choose the new wing of the hotel..The views are amazing and some rooms have bath tubs and others showers."
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PRICE RANGE
US$ 212 - US$ 433 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
zanzibar serena hotel stone townzanzibar serena stone town
LOCATION
TanzaniaZanzibar ArchipelagoZanzibar IslandZanzibar CityStone Town
NUMBER OF ROOMS
51
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