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    Holiday Inn Express Hotel & Suites Watertown-Thousand Islands

    435 reviews
    #4 of 14 Hotels in Watertown
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    1290 Arsenal Street, Suite 1, Watertown, NY 13601-2294
    011 91 124 455 1263
    Hotel website
    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
    Booking.com
    US$ 103
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    Expedia.com
    US$ 102
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    Travelocity
    US$ 102
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    Orbitz.comUS$ 102
    Hotwire.comUS$ 102
    TripAdvisorUS$ 102
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
    Booking.com
    US$ 103
    Expedia.com
    US$ 102
    Travelocity
    US$ 102
    Orbitz.com
    US$ 102
    Hotwire.com
    US$ 102
    TripAdvisor
    US$ 102
    Hotels.com
    Priceline
    View all 8 deals
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    All photos (85) 85
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    Certificate of Excellence
    Traveller (24)
    Room & Suite (43)
    Dining (5)
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    Overview
    4.5
    435 reviews
    • Excellent61%
    • Very good31%
    • Average5%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “free soup”(8 reviews)
    “front desk”(53 reviews)
    “cinnamon rolls”(7 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    2 Star Hotel
    All hotel details
    Offers from Holiday Inn Express Hotel & Suites Watertown-Thousand Islands
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    Contact Info
    Hotel website
    011 91 124 455 1263
    1290 Arsenal Street, Suite 1, Watertown, NY 13601-2294 See on map
    Offers from Holiday Inn Express Hotel & Suites Watertown-Thousand Islands
    Special Offer: Book Direct and Save
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    Rooms
    6 May7 May
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (435)
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    There are newer reviews for Holiday Inn Express Hotel & Suites Watertown-Thousand Islands
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    Show reviews that mention
    All reviewsfree soupfront deskcinnamon rollscookiesbuffalo wild wingsgreat roomfree breakfastruby tuesdaysgreat location for shoppingbreakfast roomgreat place to staythe entire staffsalmon run mallrooms were very cleanan overnight stayshopping tripsausage
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    201 - 205 of 426 reviews
    Reviewed 2 November 2013
    Excellent staff and great room

    Stayed here twice in October 2013, staff went above and beyond in courtesy and being respectful. Room was clean and comfortable. The included breakfast had the standard items, easy location to access and many restaurants near by within walking distance.

    Thank Accountnut
    Response from Seth B, Front Office Manager at Holiday Inn Express Hotel & Suites Watertown-Thousand IslandsResponded 13 November 2013

    Thanks so much for the wonderful compliment about our staff and services! We always appreciate it when guests take the time to review their stay. I hope we can serve your needs during future visits!

    Reviewed 26 October 2013
    Clean and affordable

    We stayed there while on a shopping trip from Ontario. The hotel is well located, is very clean and comfortable. The staff is friendly and helpful and the breakfast was included in the cost of the room. One complaint - it is very noisy. There...More

    Thank Marie E
    Response from Seth B, Guest Relations Manager at Holiday Inn Express Hotel & Suites Watertown-Thousand IslandsResponded 30 October 2013

    Thanks for taking the time to write your review! I'm glad your stay was mostly positive. I was pleased to hear that you received good service and a clean room. For any future visit, please don't hesitate to report any noise complaints you may have...More

    Reviewed 20 October 2013
    Awesome hotel

    Just spent one night but it was awesome. The hotel was Very clean and staff extremely friendly. Location is pretty good also, lots of places to eat in a close distance, good shopping in the area also. Didn't get to use the pool so not...More

    Thank shadow0966
    Reviewed 20 October 2013 via mobile
    Great location, great stay

    The hotel is in a great location, an easy to trip to the thousand islands. There are plenty of restaurants and every store imaginable with in a mile. Our check in was quick, and all the staff was super friendly. We stayed in a king...More

    Thank CentralPATravelmom
    Response from Seth B, Front Office Manager at Holiday Inn Express Hotel & Suites Watertown-Thousand IslandsResponded 13 November 2013

    Thanks so much for taking the time to write your review! We appreciate what you said about the hotel being super clean. Our housekeeping staff is outstanding and they go above and beyond to make sure all our guests get to stay in a clean,...More

    Reviewed 17 October 2013
    Great location

    Really great location. Nice and close to shopping and restaurants. Front desk personnel are all great and the entire staff are pleasant and accommodating. The pool is very clean and a comfortable temperature. Fresh baked cookies and soup in the evening is a nice gesture...More

    Thank AnneB11
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    Best Value Properties in Watertown, NY
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Free High Speed Internet (WiFi)
    Fitness Centre with Gym / Workout Room
    Pool
    Free Parking
    Breakfast included
    Hotel Amenities
    Business Centre with Internet Access
    Free Parking
    Breakfast included
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Conference Facilities
    Breakfast Available
    Multilingual Staff
    Room amenities
    Microwave
    Things to do
    Fitness Centre with Gym / Workout Room
    Pool
    Heated pool
    Indoor pool
    Details
    Price range
    US$ 103 - US$ 166 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #4 Family Hotel in Watertown
    #4 Romantic Hotel in Watertown
    #4 Business Hotel in Watertown
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
    Details
    Price range
    US$ 103 - US$ 166 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #4 Family Hotel in Watertown
    #4 Romantic Hotel in Watertown
    #4 Business Hotel in Watertown
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
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    All photos (85) 85
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    Traveller (24)
    Room & Suite (43)
    Dining (5)
    Pool & Beach (5)
    Business Centre & Event Rooms (1)
    Questions & Answers
    Ask a question
    kelseylee6
    10 September 2016|
    AnswerShow all 4 answers
    Response from Florence (Lori) K | Reviewed this property |
    The rooms themselves do not have a patio/balcony. There are areas outside available including a screened in area. Given the weather--snow and cold can start early-- in December in Watertown area I am not sure that it will... More
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    MomaMac
    20 August 2016|
    AnswerShow all 5 answers
    Response from Lee J | Reviewed this property |
    We called them directly and got a better rate.
    1
    Vote
    KMC530
    13 March 2016|
    Answer
    Response from rummrunner97 | Reviewed this property |
    1 315-779-1234
    0
    Votes
    Room Tips
    "There is only one elevator so maybe rooms on the bottom floor would be best!"
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    "Top floor the quietest. 4 floors."
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    "anywhere the rooms are wonderful & clean."
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    "ask for a room that does not face the highway, which you hear all night."
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