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Holiday Inn Express Hotel & Suites Watertown-Thousand Islands

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Traveller (24)
Room & Suite (43)
Dining (5)
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Overview
  • Excellent61%
  • Very good31%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“free soup”(8 reviews)
“front desk”(53 reviews)
“cinnamon rolls”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites Watertown-Thousand Islands
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (435)
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All reviewsfree soupfront deskcinnamon rollscookiesbuffalo wild wingsgreat roomfree breakfastruby tuesdaysgreat location for shoppingbreakfast roomgreat place to staythe entire staffsalmon run mallrooms were very cleanan overnight stayshopping tripsausage
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201 - 205 of 426 reviews
Reviewed 2 November 2013

Stayed here twice in October 2013, staff went above and beyond in courtesy and being respectful. Room was clean and comfortable. The included breakfast had the standard items, easy location to access and many restaurants near by within walking distance.

Thank Accountnut
Response from Seth B, Front Office Manager at Holiday Inn Express Hotel & Suites Watertown-Thousand IslandsResponded 13 November 2013

Thanks so much for the wonderful compliment about our staff and services! We always appreciate it when guests take the time to review their stay. I hope we can serve your needs during future visits!

Reviewed 26 October 2013

We stayed there while on a shopping trip from Ontario. The hotel is well located, is very clean and comfortable. The staff is friendly and helpful and the breakfast was included in the cost of the room. One complaint - it is very noisy. There...More

Thank Marie E
Response from Seth B, Guest Relations Manager at Holiday Inn Express Hotel & Suites Watertown-Thousand IslandsResponded 30 October 2013

Thanks for taking the time to write your review! I'm glad your stay was mostly positive. I was pleased to hear that you received good service and a clean room. For any future visit, please don't hesitate to report any noise complaints you may have...More

Reviewed 20 October 2013

Just spent one night but it was awesome. The hotel was Very clean and staff extremely friendly. Location is pretty good also, lots of places to eat in a close distance, good shopping in the area also. Didn't get to use the pool so not...More

Thank shadow0966
Reviewed 20 October 2013 via mobile

The hotel is in a great location, an easy to trip to the thousand islands. There are plenty of restaurants and every store imaginable with in a mile. Our check in was quick, and all the staff was super friendly. We stayed in a king...More

Thank CentralPATravelmom
Response from Seth B, Front Office Manager at Holiday Inn Express Hotel & Suites Watertown-Thousand IslandsResponded 13 November 2013

Thanks so much for taking the time to write your review! We appreciate what you said about the hotel being super clean. Our housekeeping staff is outstanding and they go above and beyond to make sure all our guests get to stay in a clean,...More

Reviewed 17 October 2013

Really great location. Nice and close to shopping and restaurants. Front desk personnel are all great and the entire staff are pleasant and accommodating. The pool is very clean and a comfortable temperature. Fresh baked cookies and soup in the evening is a nice gesture...More

Thank AnneB11
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Best Value Properties in Watertown, NY
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Breakfast Available
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
US$ 103 - US$ 166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Watertown
#4 Romantic Hotel in Watertown
#4 Business Hotel in Watertown
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 103 - US$ 166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Watertown
#4 Romantic Hotel in Watertown
#4 Business Hotel in Watertown
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (24)
Room & Suite (43)
Dining (5)
Pool & Beach (5)
Business Centre & Event Rooms (1)
Questions & Answers
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kelseylee6
10 September 2016|
AnswerShow all 4 answers
Response from Florence (Lori) K | Reviewed this property |
The rooms themselves do not have a patio/balcony. There are areas outside available including a screened in area. Given the weather--snow and cold can start early-- in December in Watertown area I am not sure that it will... More
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MomaMac
20 August 2016|
AnswerShow all 5 answers
Response from Lee J | Reviewed this property |
We called them directly and got a better rate.
1
Vote
KMC530
13 March 2016|
Answer
Response from rummrunner97 | Reviewed this property |
1 315-779-1234
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Votes
Room Tips
"There is only one elevator so maybe rooms on the bottom floor would be best!"
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"Top floor the quietest. 4 floors."
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"anywhere the rooms are wonderful & clean."
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"ask for a room that does not face the highway, which you hear all night."
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