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Holiday Inn Express Hotel & Suites Watertown-Thousand Islands

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Holiday Inn Express Hotel & Suites Watertown-Thousand Islands
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391 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Watertown-Thousand Islands
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Showing 383: English reviews
Central PA
Reviewed 20 October 2013 via mobile

The hotel is in a great location, an easy to trip to the thousand islands. There are plenty of restaurants and every store imaginable with in a mile. Our check in was quick, and all the staff was super friendly. We stayed in a king Jacuzzi room, well worth the extra $. The hotel itself provided everything we needed, and...

Thank CentralPATravelmom
Seth B, Front Office Manager at Holiday Inn Express Hotel & Suites Watertown-Thousand Islands, responded to this review

Thanks so much for taking the time to write your review! We appreciate what you said about the hotel being super clean. Our housekeeping staff is outstanding and they go above and beyond to make sure all our guests get to stay in a clean, fresh room.

Cobourg, Canada
Reviewed 17 October 2013

Really great location. Nice and close to shopping and restaurants. Front desk personnel are all great and the entire staff are pleasant and accommodating. The pool is very clean and a comfortable temperature. Fresh baked cookies and soup in the evening is a nice gesture and quite good too.

Thank AnneB11
Evanston, Illinois
Reviewed 8 October 2013

When travelling on business, all I need is a clean room, free WI-FI connection and complimentary breakfast. Front Desk was helpful and friendly; especially when I was offered with freshly baked cookies. Then if I do not feel like eating a big dinner, there's a complimentary warm soup waiting at the Grand Room. The breakfast choices appeal to either healthy...

Thank Anne S
Lake George, New York
Reviewed 7 October 2013

My wife and I stayed in the king jacuzzi suite for our 10 yr anniversary. The room itself was very clean, and large enough for the two of us. The jacuzzi was in the room next to your bed, and it was sparkling clean. We really enjoyed our stay, every day we had new linens, and the jacuzzi was very...

Thank Steve R
Seth B, Front Office Manager at Holiday Inn Express Hotel & Suites Watertown-Thousand Islands, responded to this review

Thanks for taking the time to write your review! I hope your anniversary was memorable and am glad to hear you were able to take advantage of our Jacuzzi suites during your visit. I hope we'll get the chance to help your celebrate your 11th anniversary.

Montreal, Canada
Reviewed 7 October 2013

By far one of the nicest Holiday Inn Express Hotels we have ever stayed in. We are Platinum Priority members and have stayed in quite a few! The staff were some of the most friendly client service peopled we have encountered......just pleasant personalities. The hotel is close to great shopping and great if you are staying in the Thousand Island...

Thank PattyB6301
Port Hope, Canada
Reviewed 6 October 2013

We were winding up our NYC trip and stopped in Watertown on the way home. I thought I would treat the wife to a jacuzzi suite and this hotel had a nice one. I booked a double queen jacuzzi suite. The lobby is relatively small when you first walk in, but then the breakfast area opens up into a fairly...

Thank OTRC
Haifa, Israel
Reviewed 23 September 2013

The hotel is a nice modern clean hotel with every thing we needed. We took 2 connected rooms with 2 double beds. The rooms were nice, and clean. Breakfast was very nice though the "Cinabons" the hotel prides itself by are just regular "industrial" ones. All in all we got our moneys worth and were happy. The only problem is...

1Thank עפר י
Reviewed 20 September 2013

Our stay was wonderful. The room was spacious, clean and quiet. The location is excellent with close proximity to shopping and restaurants. First thought was that the room was a little over priced, however we got great value for our dollar. A nice breakfast was included as well as a few nice touches in the room. I would particularly like...

1Thank JnJ84
Toronto, Canada
Reviewed 16 September 2013

There is little doubt in my mind that this is the hotel to stay in while in Watertown, NY. First of all it is in an excellent location with close proximity to restaurants (Texas Roadhouse is an absolute must - we signed up on their website for a free appetizer), Shopping, Highways and attractions. The hotel itself is incredibly clean...

1Thank ikiwiguy
Seth B, Front Office Manager at Holiday Inn Express Hotel & Suites Watertown-Thousand Islands, responded to this review

Thank you for your kind remarks. It was wonderful to hear that you enjoyed the pool, sauna and local attractions while you were here. We are thrilled to hear that our team went above and beyond to make your stay a memorable one!

Reviewed 12 September 2013

Our stay was very good. My 8 year old daughter was excited about getting a cookie, ice cream and hot chocolate. She thought the pancake maker was cool. She enjoyed swimming in the pool. My husband and I enjoyed seeing through her eyes of the little things of excitement. The staff we met was very nice.

Thank Hairtamer

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites - Watertown, New York is where great experiences begin at the gateway to the 1000 Islands. We are in the heart of the Watertown, NY shopping district and located near exit 45 just off of I-81. The area's finest attractions, including Boldt Castle, Sackets Harbor and the St. Lawrence River, many local businesses & Fort Drum are just minutes away. Our plaza includes Ruby Tuesdays, Starbucks, Buffalo Wild Wings, Ponderosa, Chipotle, Five Guys, Moe's, Cold Stone Creamery, Planet Fitness, Dollar General and a liquor store. Stay Smart with free wireless & wired high speed internet access, free local phone calls, High Def TV & a guest business center. Begin your day with our complimentary Express Start Breakfast that includes hot items daily including pancakes and as always our signature cinnamon rolls. If you're on the run, pre-order a breakfast-to-go bag. Our Smart Roast 100% Arabica coffee is available 24 hours in our Great Room. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Watertown-Thousand Islands

Address: 1290 Arsenal Street, Suite 1, Watertown, NY 13601-2294
Region: United States > New York > Watertown
Price Range: ₹ 6,938 - ₹ 11,520 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Watertown-Thousand Islands 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Watertown-Thousand Islands
Holiday Inn Express Hotel & Suites Watertown-1000 Islands
Holiday Inn Express Watertown
Holiday Inn Watertown
Watertown Holiday Inn
Hotel Style:
#4 Business Hotel in Watertown
#4 Romantic Hotel in Watertown
#4 Family Hotel in Watertown
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Watertown-Thousand Islands staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Watertown-Thousand Islands staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure about the rooms but the food is always good.”
 of 5 bubbles jackl537, 13 Mar 2017 | Read review
“Our room was on floor 2”
 of 5 bubbles guyjo, 14 Feb 2017 | Read review
“We were on second floor”
 of 5 bubbles temi613, 14 Feb 2017 | Read review
“Get a room on the front side, the back faces the highway.”
 of 5 bubbles CDR477, 21 Dec 2016 | Read review
“great that canadian money is at par our room was excellent very clean and tidy”
 of 5 bubbles jacklogan, 18 Nov 2016 | Read review
5 of 5