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Holiday Inn Express & Suites Watertown-Thousand Islands

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1290 Arsenal Street, Suite 1, Watertown, NY 13601-2294
Lowest prices for your stay
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Booking.com$131
Travelocity$131
Hotels.com$131
HIExpress.com$131
Priceline$131
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (34)
Room & Suite (43)
Dining (9)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Watertown-Thousand Islands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 14 hotels in Watertown
Location
Cleanliness
Service
Value

Welcome to the Holiday Inn Express & Suites-Watertown/Thousand Islandsconveniently located just off I-81 at Exit 45 in the heart of the Watertown NY shopping and dining district. Just minutes away are the Class IV rapids of the Black River providing some of the best white water rafting in the state, Jefferson County Fairgrounds site of live entertainment and the oldest county fair in the US, and the Watertown Municipal Arena home of the Wolves professional hockey team. The splendor of the Thousand Islands Region including famous Boldt Castle and the beautiful St Lawrence River is just 30 minutes away.

Guests doing business in the area will find the hotel located close to the Watertown International Airport, Jefferson Community College, major area businesses including Samaritan Hospital, New York Air Brake,, Knowlton Specialty Products and Car Freshner, as well as a key military installation, Fort Drum.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Salon
Newspaper
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English
482Reviews3Q+A100Room tips
Traveller rating
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Catherine C wrote a review Sep 2022
Vaudreuil-Dorion, Canada27 contributions7 helpful votes
The hotel wasn't bad, but the location, although "convenient," was very noisy, with route 81 traffic making noise just about all night. The free breakfast (except for the coffee) was inedible. You couldn't even slice the bagels they were so hard. But the worst was when, having prepaid the one-night stay via Priceline, I was billed AGAIN by the check-out person and then, when I discovered the error on my credit card statement and called someone there to ask for a credit, they actually billed me AGAIN! It took hours of back and forth with the hotel, with my bank, as well as so much frustration you wouldn't believe. What was supposed to be a mini-holiday for my elderly husband and myself turned out to be a total disappointment.
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Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn Express & Suites Watertown-Thousand Islands
Responded yesterday
Hi Catherine C, Thank you for your recent stay and for sharing your feedback. We strive to offer a seamless and relaxing stay and I'm sorry to learn about what happened. We take feedback seriously and would like to get more info to share this with the relevant teams. I sent you a separate message and hope you respond soon. Your loyalty is important to us and we hope you choose IHG still on your future travels. Best Regards, Jenilyn J Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chris wrote a review Sep 2022
Bowmanville, Canada9 contributions6 helpful votes
Staff were friendly upon arrival. The room was spacious and very clean. Our room was next to the elevator and I never heard a sound. The bed and pillows were comfortable. I usually have a terrible sleep my first night anywhere new. I slept amazingly here. When we come to Watertown again, we are staying here. Also the parking, Wi-Fi and breakfast are all included in the price. No surprise charges and the breakfast was good.
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: Parking, Breakfast, Wi-Fi included.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lee L wrote a review Aug 2022
Valhalla, New York1669 contributions214 helpful votes
This was a nice hotel that I stayed at for 1 night while visiting the Thousand Islands. Positive/Negative it is located right off I-81 so there is some noise from the freeway if you are a light sleeper. Since there wasn't as much traffic headed into Canada when I was there it probably wasn't as bad as it might be once Canada's covid restrictions are lifted. There are lots of restaurants located nearby within walking distance, though most are chain restaurants. Check in was quick and easy and the continental breakfast was pretty good to get me going in the morning before I left to do my boat tour and visit Boldt Castle.
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Date of stay: July 2022
Value
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Room Tip: away from I-81 if you want a quieter room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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penelope728 wrote a review Jul 2022
Orlando, Florida25 contributions6 helpful votes
The front desk check-in was smooth. The front desk staff and housekeeping were all helpful and cheery! The rooms were very clean and in very good condition. Beds were comfy. Very much enjoyed our stay!
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Date of stay: July 2022
Value
Service
Room Tip: Rooms are very quiet!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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JOHN C wrote a review Jun 2022
Foxborough, Massachusetts58 contributions44 helpful votes
Stay here multiple times in the past few years while visiting my son and hhis children, Hotell is in a great area with many restaurant serving full meals within walking distance. Close to main highways for early morning trips. Hotel servesa Contential breakfast rated a ten, but Ihope is only a few feet away if yoiur looking for a large breakfast. Houskeeping staff were very plasant and cooperative with clean sheets and towels. Pool and Exercise room available. Pool is only 4 feet deep for safety
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Date of stay: June 2022
Value
Location
Service
Room Tip: only pick the suites if your staying in the room otherwise its an expensive night
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ritch s wrote a review Jun 2022
alexandria va208 contributions94 helpful votes
Just an overnight in Watertown. Hotel is very conveniently located of Interstate 81. Rooms were very comfortable, clean, and quiet. WiFi was free and very good. Breakfast included and it had bacon. Staff was friendly and helpful.
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Date of stay: June 2022
Location
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jim L wrote a review Jun 2022
2 contributions
Always enjoy my stays at this Watertown hotel. Friendly staff and clean rooms. Free breakfast is always hot and fresh and I enjoy booking the extra points package. Thanks for the great service. Have a good day.
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Daniel (K)* wrote a review Sep 2021
4 contributions
We didn't have a reservation so we were happy to find available rooms at this location after a long day of being outdoors in the Thousand Islands. I was impressed at how friendly and efficient the front desk clerk was. She was alone as her co-worker was on break at the time and there were several of us in line. Our room was clean and comfortable and we enjoyed a full breakfast buffet the next morning. I do have 1 bit of information that will be helpful to other travelers: If you are offered a standard room choice of the 1st, 2nd or 3rd floor, you may want to take floor 2 or 3. Our room was # 120 and it was right across from the laundry/housekeeping room. I think someone went in and out of that room multiple times as we could hear the door being unlocked for a while after we went to bed . But we were so tired it wasn't as big a deal as it may sound. I wouldn't hesitate to stay here again.
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Date of stay: August 2021
Value
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Room Tip: If you have other choices besides room 120 take it so you aren't across from the laundry room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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SunshineFL221 wrote a review Aug 2021
Boynton Beach, Florida236 contributions83 helpful votes
We stayed here on our wa home from the Adirondacks. Nice location although I’m not sure our GPS took us by the most efficient route. Hotel was clean, staff friendly but the pool and gym needed an appointment and there was limited food available. Only eggs with biscuits and cereal. No rolls. Also it was crowded and there were no lids for coffee. We are platinum and one of the original members of this frequent stay program. This was very high priced copared to other express stays and we were quite disappointed (we went to Dunkin for breakfast and did not use gym.
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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tdaning0 wrote a review Jul 2021
Corning, New York308 contributions32 helpful votes
The staff was fabulous! The room was clean, however, the toilet could only be flushed once every 30 minutes because of slow water and the window sounded like it was open so you could hear the highway outside. The parking lot is well lit so curtains were helpful. Breakfast would do the job but it wasn’t great. We essentially got what we paid for…
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$120 - $149 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel & suites watertown-1000 islands, holiday inn express hotel and suites watertown-thousand islands, holiday inn express watertown, holiday inn watertown, watertown holiday inn
LOCATION
United StatesNew YorkWatertown
NUMBER OF ROOMS
115
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Frequently Asked Questions about Holiday Inn Express & Suites Watertown-Thousand Islands
Which popular attractions are close to Holiday Inn Express & Suites Watertown-Thousand Islands?
Nearby attractions include Zero Latency Ny (0.5 km), Escape The Mystery Room (0.5 km), and Above Reality - Virtual Sports Complex (0.4 km).
What are some of the property amenities at Holiday Inn Express & Suites Watertown-Thousand Islands?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Watertown-Thousand Islands?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Watertown-Thousand Islands?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Watertown-Thousand Islands?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Watertown-Thousand Islands?
Conveniently located restaurants include B-Hat's Curry House, Texas Roadhouse, and Olive Garden Italian Restaurant.
Are there opportunities to exercise at Holiday Inn Express & Suites Watertown-Thousand Islands?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Watertown-Thousand Islands?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Holiday Inn Express & Suites Watertown-Thousand Islands?
Many travellers enjoy visiting Public Square (3.0 km).
Is Holiday Inn Express & Suites Watertown-Thousand Islands accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.