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19325 Outer Washington St. US Route 11, Watertown, NY 13601-5317
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About

#10 of 14 hotels in Watertown
Location
Cleanliness
Service
Value
We are family owned and operated and conveniently located 15 minutes from Fort Drum. The Relax Inn offers exceptional service and clean, comfortable accommodations at a price that will allow you to enjoy the rest of your trip.The Relax Inn is walking distance to some great locally owned restaurants. We are also centered around many fine dining and shopping options located on Arsenal Street including the Salmon Run Mall. Jefferson Community College and Samaritan Hospital are also just around the corner.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Newspaper
Non-smoking hotel
24-hour front desk
Wifi
Laundry service
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Room features
Air conditioning
Desk
Interconnected rooms available
Room service
Seating area
Telephone
Wake-up service / alarm clock
Refrigerator
Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Languages Spoken
English, Hindi
30Reviews1Q+A7Room tips
Traveller rating
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dovidk wrote a review Jul 2019
Scranton Pa63 contributions47 helpful votes
This motel was not as bad as some people wrote, but not so good either. The location is quiet and the other residents (some of them seem to be long term) didnt cause any trouble. The hallway is old and worn out, but the room was updated. There was no coffee maker in the room, but everything else was OK. The $79 rate is a little high for the type of place.
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Date of stay: July 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Colleen H wrote a review Apr 2018
Ashton26 contributions7 helpful votes
The outside says it all. I was sceptical when we drove up. After a full day of shopping with a friend we headed off to the hotel she booked. Yes, it was super cheap. For good reason. It smelled. There were sketchy people there. None of the out let’s worked. No trash can. No hotel soaps or bathroom things. I was afraid to leave my car in the lot and it’s nothing fancy. They came to clean the room on the dot of checkout. We were just finishing packing, but still. They people who own the hotel were rude and vague when we asked questions. If my friend hadn’t been with me I would have left. It was appalling, and very very far from everything.
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Date of stay: August 2017Trip type: Travelled with friends
Room Tip: Stay elsewhere
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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robincrocker3 wrote a review Sep 2016
8 contributions27 helpful votes
We stayed here one night as we traveled around Lake Ontario. Payed only $70 US. Family owned. Willing to negotiate price. No restaurant. Free WiFi. Fridge in room. Clean and comfortable. Check out was 11 am. but we thought it was noon. Daughter came to room to clean at 10:45 knocking on the door. We told her we would be maybe 45 min., she was not impressed. She also called the room telling us she needed to clean the room. We didn't let her bother us though. Her brother that we checked in with the night before was much nicer.
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Date of stay: September 2016
Location
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tour635466 wrote a review Jun 2016
1 contribution
My wife and I were visiting family in Watertown for few days and we stayed at relax inn because they had the best rate in town. Only paid $65 a night and was a nice stay. Staff was very friendly and very helpful. Rooms were semi modern and beds were very comfy. Would recommend to anyone with budget for sure. Will definitely stay again while visiting family in Watertown.
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Date of stay: June 2016Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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bob534535 wrote a review May 2016
Toronto, Canada18 contributions3 helpful votes
We where not planning on staying in Watertown but as luck had it we needed a place to stay and found this place. From the outside looks we were a bit skeptical. But as it was a last minute thing and really on a tight budget. we bit the bullet and went in. What a pleasant surprise. The place was clean, neat, very friendly staff. Really liked it there. If we need a place to stay in Watertown the Relax Inn will be our first stop again.
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Date of stay: August 2015
Location
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sunshine S wrote a review Mar 2016
Winston Salem, North Carolina12 contributions2 helpful votes
Hello granted this place does reek of something (maybe the urine) but it was a decent spot to stay. My family and I usually stay at Econolodge (on Arsenal), they have rooms a in the back that's cheaper called the Adirondack Effecienceis (50-55 bucks a night). I actually stayed here due to relocating and then becoming homeless , so yes they do put (homeless families) here , but families ONLY!!. There is a gas station just a few steps away and Subway a bit down the block. My family and I have two rooms and again it's efficient for our circumstances. The fronnt desk is pretty nice but I must say the son charged us $5 bucks for WIFI when it says free but he said we aren't regular customers (so that shows yes he has judged us , not even knowing our situation). The mother she's pretty n ice but I can tell , she can easily turn into a witch real quick... Overall if your traveling and don't mind bumps and bruises to a place stay here if you do then don't .
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Date of stay: March 2016
Location
Cleanliness
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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granolagirl23 wrote a review Sep 2015
Cleveland, Ohio43 contributions18 helpful votes
True, it was affordable, but if I had to make the decision, I would have kept driving home. My husband, unfortunately, did not agree. Our room was freshly painted, and despite all of the other complaints, the beds were comfortable. There was a microwave and fridge in our room, BUT as soon as we walked into the room. the strong odor of urine hit us like a ton of bricks. We were carrying all kinds of bags, plus a sleeping toddler that we didn't want to wake up, so we dealt with it. The air conditioner seemed to make it worse, as if someone peed into the air conditioner from the outside, so we turned it off, but it eventually got so hot that we had to deal with it again. The bathroom was dated (yellow tub and sink, like from the 60s or 70s) and the bottom of the tub could have used some scrubbing. Had our toddler been awake when we arrived, I had planned to give him a bath, but thankfully he was already asleep. The hallway was dark, which was also weird. And the only outlet that would allow me to charge my phone was the one by the door. The ones beside my bed, the window, and the desk did not work. This was not the worst room I've stayed in, but it was easily in the top 5. I would not recommend this place. It seems like management is trying to take care of it (our room was not visibly dirty, but the smell was terrible).
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Date of stay: September 2015Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Shawn H wrote a review Sep 2015
Alexandria Bay, New York165 contributions66 helpful votes
This is another of Watertown's worst hotels. The room was dirty and disgusting! Cock roaches abound with bed bugs! Rooms and common area are old, dirty, and grossly outdated. Room smelled of urine and filled was filled with "someone else's job"! People hanging around were doing all kind of questionable things. Do not stay here! Price being cheap is not at all worth it!! Besides you could take a crispy critter home as a new pet. Never again!!
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Date of stay: September 2015Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Patti S wrote a review Sep 2015
New Albany, Pennsylvania18 contributions3 helpful votes
This motel is in the city of Watertown, not right by the exit. It is a fairly quiet street. It was listed as a no frills motel. We had a refrigerator and microwave in the room. We told her we wanted to sit and relax outside so she brought us lawn chairs to use all 3 days we were there. There was pay washer and dryer right by entrance to our rooms. There was no coffee maker in room or lobby but there was a restaurant within walking distance. There was not counter in bathroom or hair dryer. But all this can be worked around by planning ahead and packing accordingly. The price was very good!!
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Date of stay: September 2015
Value
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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crossesfour wrote a review Jul 2015
Belleville, Canada124 contributions47 helpful votes
We settled on this motel at the last minute, and the outside looks OK. However, our room opened into a common hallway and the smoke alarm (cheap battery operated one from a hardware store) was open and contained no battery. Did not notice this until next morning. Had there been a fire, we would have been trapped because of the common hallway. We also suspected that our "no-smokling" room had been smoked in. Good news? Service at the front desk was polite, friendly and professional.
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Date of stay: July 2015
Location
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ALSO KNOWN AS
relax hotel watertown
FORMERLY KNOWN AS
New Parrot Motel
LOCATION
United StatesNew YorkWatertown
NUMBER OF ROOMS
24
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Frequently Asked Questions about Relax Inn
Which popular attractions are close to Relax Inn?
Nearby attractions include The Escape Works Inc. (1.4 km), New York State Zoo at Thompson Park (2.0 km), and Salmon Run Mall (1.5 km).
What are some of the property amenities at Relax Inn?
Some of the more popular amenities offered include free wifi, free parking, and room service.
Which room amenities are available at Relax Inn?
Top room amenities include air conditioning, a refrigerator, and a desk.
Is parking available at Relax Inn?
Yes, free parking is available to guests.
What are some restaurants close to Relax Inn?
Conveniently located restaurants include Pete's Trattoria, B-Hat's Curry House, and Texas Roadhouse.
Are pets allowed at Relax Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Relax Inn?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to Relax Inn?
Many travellers enjoy visiting Public Square (1.4 km).