We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
8/10/2017 9/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Fairfield Inn & Suites Watertown Thousand Islands

    250 Commerce Park Dr, Watertown, NY 13601-2299
    Hotel website
    Save
    Lowest prices for your stay
    8/10/2017 9/10/2017
    US$ 231
    US$ 231
    US$ 231
    Traveller (57)
    Room & Suite (26)
    Dining (4)
    Capt. Thomson's Resort
    392 reviews
    #5 of 14 hotels in Alexandria Bay
     
    Otter Creek Inn
    419 reviews
    #2 of 14 hotels in Alexandria Bay
     
    Maplewood Suites Extended Stay - Syracuse/Airport
    805 reviews
    #1 of 11 hotels in Liverpool
     
    The Lodge at Headwaters
    156 reviews
    #1 of 1 hotels in Boonville
     
    Overview
    • Excellent69%
    • Very good26%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “tea bar” (3 reviews)
    “cookies” (18 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Fairfield Inn & Suites Watertown Thousand Islands
    Special Offer: Unlock Lower Rates!
    Hotel packages
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Capt. Thomson's Resort
    392 reviews
    #5 of 14 hotels in Alexandria Bay
     
    Otter Creek Inn
    419 reviews
    #2 of 14 hotels in Alexandria Bay
     
    Maplewood Suites Extended Stay - Syracuse/Airport
    805 reviews
    #1 of 11 hotels in Liverpool
     
    The Lodge at Headwaters
    156 reviews
    #1 of 1 hotels in Boonville
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$ 231.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Watertown hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "3029a4bd23f846cc9d87d83503704a27", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":2624626,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[53964648],"additionalContentIds":[],"pollCount":0,"checkin":{"day":8,"month":10,"year":2017},"checkout":{"day":9,"month":10,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":231,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"3029a4bd23f846cc9d87d83503704a27","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":232,"lowestMetaPrice":231,"additionalPartner":false,"highestMetaPriceDisplay":232,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":232,"lowestMetaPrice":231,"highestMetaPriceDisplay":232,"hotelName":"Fairfield Inn & Suites Watertown Thousand Islands","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjMwMjlhNGJkMjNmODQ2Y2M5ZDg3ZDgzNTAzNzA0YTI3IiwiQUlLIjoiY2ZlYzA0ZTg4YjI0NGVmODgxY2E4NzgxMGY0ZTI3NmIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "08/10/2017", "checkOut": "09/10/2017", "lowestPrice": "US$ 231", "hasDates": true, "hacComplete": false, "contentIdMappings": {"40547198":"Expedia","65750444":"Hotwire","109209385":"HotelsCom2IB","43934483":"Marriott1","42813683":"BookingCom","53964648":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    50
    JPMiles / Payback Arrow
    Reviews (291)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 290 reviews

    Reviewed 3 days ago via mobile

    This makes our 4 year staying at this property in September and before this stay we had received the best of service. I see the service is suffering. The desk clerks are very complacent and not at all guest friendly. We had to wait for...More

    Thank Robert C
    Response from Andrea C, General Manager at Fairfield Inn & Suites Watertown Thousand IslandsResponded 2 days ago

    Robert C, Thank you for taking the time to review our hotel. Negative feedback as hard as it may be to read, is greatly appreciated. We do have a few new team members this summer who are working really hard to take care of our...More

    Reviewed 2 weeks ago via mobile

    Plenty of parking. Newish facility with a pleasant and helpful staff. Good coffee-24 hours a day. Right off I81 less than a mile to many restaurants. Not much more to say, but I'd stay again if I came through the area.

    Thank MaryandBobontheroad
    Reviewed 3 weeks ago

    Staff was friendly. The lobby was clean and welcoming. The room looked dated but worked. Bed was comfortable. I would stay again, but it's pretty average. We didn't use the pool or the hot tub. We got here late but we were received quickly. The...More

    Thank donnadavidh2016
    Response from Andrea C, General Manager at Fairfield Inn & Suites Watertown Thousand IslandsResponded 3 weeks ago

    Donnadavidh2016, Thank you for taking the time to review our hotel. We are glad you enjoyed your stay. We do pride ourselves on our service and cleanliness of our hotel. We do appreciate all feedback. Thank you again and have a great summer!

    Reviewed 16 August 2017

    First, we really like the staff, very friendly and efficient. And the hotel is clean and attractive. Our rooms were reasonably spacious and comfy with good pillows. We did have an issue when housekeeping didn't arrive to clean our room until after 3.We also found...More

    Thank Bill S
    Response from Andrea C, General Manager at Fairfield Inn & Suites Watertown Thousand IslandsResponded 17 August 2017

    Thank you for taking the time to review our hotel. We truly appreciate all feedback. During our peak season our housekeeping team is quite busy with check outs so our rooms do tend to get cleaned at different times. We would be more than happy...More

    Reviewed 15 August 2017 via mobile

    I absolutely can not believe this hotel is almost five years old. It felt like it was only a year or so.... what a testimony to the entire staff that cares for it. It was clean clean clean! The team members were friendly. It was...More

    Thank TerriM72867
    Response from Andrea C, General Manager at Fairfield Inn & Suites Watertown Thousand IslandsResponded 16 August 2017

    Thank you so much for your kind words about our hotel. The team here definitely prides themselves with cleanliness and our service. We truly appreciate your feedback and hope to see you again!

    Capt. Thomson's Resort
    392 reviews
    #5 of 14 hotels in Alexandria Bay
     
    Otter Creek Inn
    419 reviews
    #2 of 14 hotels in Alexandria Bay
     
    Maplewood Suites Extended Stay - Syracuse/Airport
    805 reviews
    #1 of 11 hotels in Liverpool
     
    The Lodge at Headwaters
    156 reviews
    #1 of 1 hotels in Boonville
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 122 - US$ 218 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Family Hotel in Watertown
    • #2 Romantic Hotel in Watertown
    • #2 Business Hotel in Watertown
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 103
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Orbitz, Expedia, Marriott, Priceline, Hotwire and Cancelon so you can book your Fairfield Inn & Suites Watertown Thousand Islands reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Watertown
    Add Photo Photos
    Traveller (57)
    Room & Suite (26)
    Dining (4)
    Pool & Beach (2)
    Hotel & Grounds (49)
    Bathroom (5)
    Business Centre & Event Rooms (3)
    Nearby
    Capt. Thomson's Resort
    392 reviews
    39.83 km away
     
    Maplewood Suites Extended Stay - Syracuse/Airport
    805 reviews
    100.73 km away
     
    The Lodge at Headwaters
    156 reviews
    73.54 km away
     
    Otter Creek Inn
    419 reviews
    39.21 km away
     
    Nearby Restaurants
    Cracker Barrel
    227 reviews
    .67 km away
    B-Hat's Curry House
    36 reviews
    .34 km away
    Great American Grill
    67 reviews
    .65 km away
    The Grille at Hilton Garden Inn
    20 reviews
    .54 km away
    Nearby Attractions
    New York State Zoo at Thompson Park
    127 reviews
    5.12 km away
    Roswell P. Flower Memorial Library
    56 reviews
    2.74 km away
    Salmon Run Mall
    75 reviews
    2.34 km away
    Dry Hill Ski Area
    32 reviews
    6.33 km away
    Ask a question
    Questions & Answers
    charlenemarx
    18 April 2017|
    Answer
    Response from Andrea C | Property representative |
    Thank you for reaching out to us. We do not have an American Airlines employee discount, but we do have other types of discount available that you may be able to receive. Please feel free to contact the hotel and we would... More
    0
    Votes
    Chappy05NY
    14 February 2017|
    AnswerShow all 5 answers
    Response from Andrea C | Property representative |
    We provide a complimentary breakfast in the morning. We are also centrally located in Watertown. We have lots of chain restaurants and local restaurants right around us, but we do not have a restaurant in our hotel. If I... More
    1
    Vote
    Barbie21144
    4 March 2016|
    AnswerShow all 5 answers
    Response from CBYankee | Reviewed this property |
    Lots of restaurants nearby.
    2
    Votes
    Room Tips
    "Imho the floors were thin and you could hear little kids running in the room, a top floor room would..."
    Read review
    "away from elevators"
    Read review
    "Greatest value I've found for Mariott points use, use them here!"
    Read review
    "Be sure to request a room away from any wedding party."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing