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    Hilton Garden Inn Watertown/Thousand Islands

    1290 Arsenal Street, Suite 8, Watertown, NY 13601-2294
    +1 855-618-4697
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    24/12/2017 25/12/2017
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    US$ 143
    US$ 143
    US$ 143
    Traveller (72)
    Room & Suite (47)
    Dining (5)
    Overview
    • Excellent72%
    • Very good19%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “great hotel” (49 reviews)
    “great stay” (34 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn Watertown/Thousand Islands
    Special Offer: Double Points,Every Stay
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
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    Reviews (870)
    There are newer reviews for Hilton Garden Inn Watertown/Thousand Islands
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    51 - 55 of 861 reviews

    Reviewed 11 August 2017

    The front desk informed me that they could make corrections on the reservation which they made incorrectly over the telephone. When I arrived I was then told they could not fix their mistake and given the runaround for 45 minutes, and told several times I...More

    Review collected in partnership with Hilton Garden Inn
    1  Thank Hilhonorguest28025
    Response from JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand IslandsResponded 17 August 2017

    Thank you Stephen for your recent review as it gives us the opportunity to improve. It shows the reservation was made for two nights a Friday and Saturday in August, peek season. The reservation was made and a confirmation was sent five days prior to...More

    Reviewed 9 August 2017

    Hilton Garden Inn Watertown is a very good hotel. The breakfast options are very good and the rooms are very comfortable and clean. The only reason I gave it a 4 was the constant freeway noise. If you stay at this hotel, make sure that...More

    Thank dougmartin1216
    Response from JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand IslandsResponded 9 August 2017

    Thank you for taking the time to write a review in the Hilton Garden Inn and our staff and services. We enjoyed having you with us and appreciate your kind words. I will check the window in your room if I can figure out which...More

    Reviewed 8 August 2017

    What a great hotel. Everything was clean and fresh. Food was delicious for all three meals we ate there. The staff went out of their way to make sure our needs were met. Shawn, the Manager, was always available and made sure we were accommodated...More

    Review collected in partnership with Hilton Garden Inn
    Thank fprosser
    Response from JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand IslandsResponded 9 August 2017

    Thank you for taking the time to write a review in the Hilton Garden Inn and our staff and services. Shawn is a huge asset to our Hotel. He is very experienced and caring. We enjoyed having you with us and appreciate your kind words....More

    Reviewed 6 August 2017 via mobile

    We were here for three nights for SPAAMFAA Convention. Good location. Room was well designed, nice size. Staff was friendly and helpful. This hotel has a full service restaurant and bar, very good menu, nightly specials, great food, and great service.

    1  Thank Richard K
    Response from JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand IslandsResponded 9 August 2017

    Thank you for taking the time to write a review in the Hilton Garden Inn and our staff and services. We enjoyed having you with us and appreciate your kind words. We hope to see you again some day soon. Kindest Regards, Jody Pettit, GM

    Reviewed 6 August 2017

    This is the best hotel in the area. The cooked to order breakfast was great, the fresh fruit was so good, the service could not have been better. The room was very clean, beds comfortable. The bathroom was clean and well supplied with soap, towels....More

    2  Thank antiquelafrance
    Response from JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand IslandsResponded 9 August 2017

    Thank you for taking the time to write a review in the Hilton Garden Inn and our staff and services. We enjoyed having you with us and appreciate your kind words. We hope to see you again some day soon. Kindest Regards, Jody Pettit, GM

    Holiday Inn Express Hotel & Suites Watertown-Thousand Islands
    427 reviews
    #3 of 14 hotels in Watertown
    0.1 km
     
    1000 Islands Harbor Hotel
    491 reviews
    #1 of 9 hotels in Clayton
    31.4 km
     
    Comfort Inn & Suites
    356 reviews
    #5 of 14 hotels in Watertown
    0.6 km
     
    Hampton Inn Watertown
    721 reviews
    #2 of 14 hotels in Watertown
    0.5 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 120 - US$ 147 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Watertown
    • #2 Family Hotel in Watertown
    • #3 Romantic Hotel in Watertown
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 136
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Priceline, Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, Orbitz, HotelQuickly, TripOnline SA and getaroom.com so you can book your Hilton Garden Inn Watertown/Thousand Islands reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Watertown
    Add Photo Photos
    Traveller (72)
    Room & Suite (47)
    Dining (5)
    Pool & Beach (5)
    Hotel & Grounds (67)
    Bathroom (8)
    Business Centre & Event Rooms (6)
    Nearby
    Nearby HotelsSee all 14 hotels in Watertown
    Hampton Inn Watertown
    721 reviews
    .49 km away
     
    Holiday Inn Express Hotel & Suites Watertown-Thousand Islands
    427 reviews
    .12 km away
     
    Comfort Inn & Suites
    356 reviews
    .63 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Sue H
    2 September 2016|
    AnswerShow all 2 answers
    Response from Kittylover222 | Reviewed this property |
    This hotel is in New York. You do not have to pay in Canadian.
    0
    Votes
    Lawrence S
    14 June 2016|
    Answer
    Response from Shawn M | Property representative |
    Thank you for your question. Our hotel does allow service animals only.
    0
    Votes
    Gener01
    11 November 2014|
    AnswerShow all 2 answers
    Response from JodyP123 |
    The name of the room type you are requesting would be a Whirlpool room. They have a standup shower in the bathroom and a whirlpool tub for two in the bedroom area. Very soothing and romantic. We also have packages... More
    0
    Votes
    Room Tips
    "chose the strip mall side not the Highway."
    Read review
    "Choose a room on the front side of the hotel."
    Read review
    "We were on the second floor no problems, quiet"
    Read review
    "Ask for a room overlooking the parking lot, it will be quieter."
    Read review
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