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8/10/2017 9/10/2017
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    Hilton Garden Inn Watertown/Thousand Islands

    1290 Arsenal Street, Suite 8, Watertown, NY 13601-2294
    Hotel website
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    Lowest prices for your stay
    8/10/2017 9/10/2017
    US$ 186
    US$ 186
    US$ 186
    Traveller (71)
    Room & Suite (21)
    Dining (4)
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    Overview
    • Excellent72%
    • Very good19%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “great hotel” (46 reviews)
    “omelet” (21 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn Watertown/Thousand Islands
    Special Offer: Double Points,Every Stay
    Hotel deals
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    Capt. Thomson's Resort
    392 reviews
    #5 of 14 hotels in Alexandria Bay
     
    Otter Creek Inn
    419 reviews
    #2 of 14 hotels in Alexandria Bay
     
    Maplewood Suites Extended Stay - Syracuse/Airport
    806 reviews
    #1 of 11 hotels in Liverpool
     
    The Lodge at Headwaters
    156 reviews
    #1 of 1 hotels in Boonville
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (835)
    There are newer reviews for Hilton Garden Inn Watertown/Thousand Islands
    See the most recent reviews
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    121 - 125 of 826 reviews

    Reviewed 26 January 2017

    Not bad hotel, nice friendly staff, we go often to Watertown for a weekend break and this is best value we found for a 3-4 star full service hotel, the kind you don't mind hanging out in the hotel for a day or two. Problem...More

    Review collected in partnership with Hilton Garden Inn
    Thank howeislander2017
    Response from JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand IslandsResponded 19 February 2017

    Thank you for your recent review of our Hotel and staff. I noticed the comments of the heater in your room at check out and had the staff go to the room and see what was going on with it. We believe we have the...More

    Reviewed 25 January 2017

    Had a good time but the shower had pink mold the floor of the shower was dingy. The jacuzzi jets were weak and did not function correctly. Other than that the staff was great and very helpful. I would go again to give it another...More

    Review collected in partnership with Hilton Garden Inn
    Thank alsnyder986
    Response from JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand IslandsResponded 26 January 2017

    Dear Alex: I am surprised to hear of your experience with our hotel. We had no comments on your room stay of any issues during your stay or mentioned upon departure. We most certainly would have addressed any concerns as soon as we were made...More

    Reviewed 24 January 2017

    I have stayed at this hotel annually for the last 6 years and it has never let me down. Whether it be for a girls' weekend while shopping for Black Friday, or a visit with my family, it has always provided excellent quality for price....More

    Thank ssfg
    Response from JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand IslandsResponded 26 January 2017

    Thank you for your review of our hotel and its amenities. We are honored to have you as a repeat and loyal customer. We look forward to hosting you again soon. Kindest Regards, Jody Pettit, GM

    Reviewed 22 January 2017

    I cannot say enough about how nice this hotel is. The staff were consistently cheerful. Every time we walked by the front desk, or passed an employee in the halls, they were pleasant and respectful. They also got along with each other well, which is...More

    Thank ELIZABETH B
    Response from JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand IslandsResponded 23 January 2017

    Thank you for taking the time to write such a great review on hotel ad the staff. We are very proud of our hotel and dining facilities and love what we do. I am honored you chose to give us a try and look forward...More

    Reviewed 22 January 2017

    Rooms were very clean and there is plenty of room. Staff was very quick to accommodate us. Pool and hot tub are very inviting, with towels provided so you don't need to use your room towels. Only complaint is that for the amount you spend...More

    Review collected in partnership with Hilton Garden Inn
    Thank erinbY3047LV
    Response from JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand IslandsResponded 19 February 2017

    Thank you for your recent review on our hotel and staff. We are honored you chose us and pleased you enjoyed your stay. We do offer bed and breakfast packages and our Hilton Honors Gold and Diamond members do receive breakfast vouchers. Because by franchise...More

    Capt. Thomson's Resort
    392 reviews
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    156 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Concierge
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 120 - US$ 328 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Watertown
    • #2 Family Hotel in Watertown
    • #3 Romantic Hotel in Watertown
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 136
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Orbitz, Travelocity, Hilton Hotels Direct, TripOnline SA, Hotwire, Cheap Tickets, HotelQuickly and getaroom.com so you can book your Hilton Garden Inn Watertown/Thousand Islands reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Watertown
    Add Photo Photos
    Traveller (71)
    Room & Suite (21)
    Dining (4)
    Pool & Beach (3)
    Hotel & Grounds (41)
    Bathroom (5)
    Business Centre & Event Rooms (1)
    Nearby
    Capt. Thomson's Resort
    392 reviews
    40.10 km away
     
    Maplewood Suites Extended Stay - Syracuse/Airport
    806 reviews
    100.41 km away
     
    The Lodge at Headwaters
    156 reviews
    73.62 km away
     
    Otter Creek Inn
    419 reviews
    39.48 km away
     
    Nearby Restaurants
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    .33 km away
    Bob Evans
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    .64 km away
    Five Guys
    64 reviews
    .13 km away
    Great American Grill
    67 reviews
    .27 km away
    Nearby Attractions
    New York State Zoo at Thompson Park
    127 reviews
    5.38 km away
    Roswell P. Flower Memorial Library
    56 reviews
    3.04 km away
    Salmon Run Mall
    75 reviews
    2.67 km away
    Dry Hill Ski Area
    32 reviews
    6.37 km away
    Ask a question
    Questions & Answers
    Sue H
    2 September 2016|
    AnswerShow all 2 answers
    Response from Kittylover222 | Reviewed this property |
    This hotel is in New York. You do not have to pay in Canadian.
    0
    Votes
    Lawrence S
    14 June 2016|
    Answer
    Response from Shawn M | Property representative |
    Thank you for your question. Our hotel does allow service animals only.
    0
    Votes
    Gener01
    11 November 2014|
    AnswerShow all 2 answers
    Response from JodyP123 |
    The name of the room type you are requesting would be a Whirlpool room. They have a standup shower in the bathroom and a whirlpool tub for two in the bedroom area. Very soothing and romantic. We also have packages... More
    0
    Votes
    Room Tips
    "Choose a room on the front side of the hotel."
    Read review
    "We were on the second floor no problems, quiet"
    Read review
    "Ask for a room overlooking the parking lot, it will be quieter."
    Read review
    "If a smoker, room 141 or 142 good. Otherwise no bad room."
    Read review
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