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Best Western Watertown Fort Drum

789 reviews
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Traveller (37)
Room & Suite (24)
Pool & Beach (2)
Overview
  • Excellent31%
  • Very good37%
  • Average17%
  • Poor8%
  • Terrible7%
Travellers talk about
“front desk”(105 reviews)
“fort drum”(43 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2.5 Star Hotel
All hotel details
Offers from Best Western Watertown Fort Drum
Special Offer: BOOK DIRECT & SAVE
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (789)Write a Review
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There are newer reviews for Best Western Watertown Fort Drum
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Show reviews that mention
All reviewsfront deskdowntown watertownfort drumdvd playerwafflesshopping areaon site restaurantan older hotelsausagebreakfast was excellentfree breakfastminute drivecookiescoffee makerindoor poolnew yorkbeds were comfortable
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11 - 15 of 778 reviews
Reviewed 8 December 2017

Great hotel, great location, overall excellent Hotel will be back. Prices per room hard to beat, close to major shopping centers, very close to interstate 81 and not to far from the Canadian border crossing..

Review collected in partnership with Best Western
1  Thank X723ZIrichardk
Response from cpenrose300, General Manager at Best Western Watertown Fort DrumResponded 18 December 2017

Great location indeed, we are still close to shopping but we are situated in the heart of the Historic Downtown Business District, with plenty of Small Business`s to shop.

Reviewed 7 December 2017

We have always enjoyed staying at this BW. This time we were impressed with the beautiful Christmas decorations. Unfortunately, we were given no explanation as to why our room wasn't ready when we arrived well after check-in time, but the hot cookies mollified us. We...More

Review collected in partnership with Best Western
Thank Herald M
Response from cpenrose300, General Manager at Best Western Watertown Fort DrumResponded 18 December 2017

My apologies on your room not being ready, but I am glad to hear the you were taking care of shortly thereafter. Glad you enjoyed the cookies, thank you.

Reviewed 2 December 2017 via mobile

I travel a lot, and to be honest the Best Western is generally not on the top of my hotel choices. This hotel exceeded my expectations and then some. We used Hotwire for our stay in Watertown and we got this hotel. It is located...More

Thank Sulu68
Response from cpenrose300, General Manager at Best Western Watertown Fort DrumResponded 4 December 2017

Thank you so much for the Positive feedback, we are lucky to have such quests such as yourselves to speak so highly of our Hotel and most important, the staff. I will be sure to share this with Luis, we are lucky to have him.

Reviewed 1 December 2017

This is my 3rd time staying at this hotel, I think, and it always has pleased me. The rooms are clean, it has a nice bathroom with a nice tall shower (I'm 5'11 and my fiancé is 6'5 so this was very important to us),...More

Review collected in partnership with Best Western
1  Thank TallTravler18
Response from cpenrose300, General Manager at Best Western Watertown Fort DrumResponded 4 December 2017

We are pleased that you joined us for your November stay and we hope that when you return your stay will be a bit less noisy. Thank you for your stay and the feedback.

Reviewed 29 November 2017

Yikes, I'm unsure what to think of the super positive reviews of this Best Western. Perhaps I've got a poor attitude about it since I've traveled so frequently for work. I've had the fortune to experience other brand chains and different tiered levels, so this...More

1  Thank WellTraveled30s
Response from cpenrose300, General Manager at Best Western Watertown Fort DrumResponded 30 November 2017

Dear Frequent Traveler, We appreciate your feedback and respect your thoughts. We strive for customer satisfaction and try and meet ones expectations . We are a older property and we know we have some challenges ahead of us so we strive for great customer service...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room Service
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 61 - US$ 116 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Watertown
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 61 - US$ 116 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Watertown
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (37)
Room & Suite (24)
Pool & Beach (2)
Dining (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
SpecialK D
30 October 2017|
AnswerShow all 11 answers
Response from SandyKingstonNewYork | Reviewed this property |
There is a parking lot behind the hotel with ample space.
1
Vote
hockeymom1976
8 August 2017|
AnswerShow all 4 answers
Response from leonismyman1 | Reviewed this property |
yes, they did have those things
0
Votes
CFLRocks
21 May 2017|
AnswerShow all 7 answers
Response from leonismyman1 | Reviewed this property |
I don't remember seeing a hot tub
0
Votes
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12
Room Tips
"Request renovated rooms"
Read review
"Top floor is our choice always, pool is on the 2nd floor"
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"The lower level rooms are very quiet."
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"Insist on an above-ground room that doesn't allow pets"
Read review
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