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BEST WESTERN Watertown Fort Drum

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688 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Watertown Fort Drum
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Showing 679: English reviews
Napanee, Canada
Reviewed 3 weeks ago

This hotel has been a favourite of my wife and I for many years. Always a great experience. Breakfast used to be better but still very good. I was disappointed that they had to disable the saunas but the fitness center and pool area are still good

Review collected in partnership with Best Western
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Helpful?
Thank jimsrep2013
cpenrose300, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for your wonderful review, we love the heading of Great Hotel, we are striving for superior customer satisfaction and love the repeat business. We look forward to many more visits from you and your wife..

Kingston, Ontario
Reviewed 4 weeks ago

We stayed there for 3 days as a get away and do some shopping and site seeing. Hotel close to lots of stores, museum, library and the zoo. Room comes with WIFI, great breakfast, newspaper and pool facilities. Room was very nice with micro-wave and small fridge. Only draw backs was that the permanently close the showers in the pool...

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Helpful?
Thank cuba9999
cpenrose300, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for the great review, we hope that you will continue to use us as your place to stay in Watertown, despite the closing of the Saunas. Thank You

Kingston, Ontario
Reviewed 4 weeks ago

Our stay was for 3 days and it was an ideal location to visit various location in the area. The library, museum and zoo was close and worth visiting. The room and HIFI were very good. Only issue is pool area and the shower were permanently closed down and the saunas were locked up. Our stayed was fine and would...

Review collected in partnership with Best Western
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Helpful?
Thank cuba9999
cpenrose300, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for your feedback, I am pleased that you mention our great location. I do want to clarify that the only thing that is permanently closed the facility is the showers and Saunas in the pool room, the pool has been and will remain open. I am not sure why you thought it to be closed, but I hope...

ottawa,ontario,canada
Reviewed 4 weeks ago

we go every year for relax and recreation trip to watertown new york.trip also includes little bt of shopping. Best western hotel has been our favourite for last few years.we to couples went again and we had good time.they gave us good rate and we picked up exit guide coupons and they were nice enought to accept discount rate coupons,check...

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Helpful?
Thank jascom
cpenrose300, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

We love having you as our guests, we hope that you will continue to spread the good word. Thank You

Clarksville, Tennessee
Reviewed 19 February 2017

One of the few places that allow pets and do not require an arm and a leg pet fee. Staff were pleasant and the hotel was clean. The parking lot gets filled due to the restaurant guests. Great location

Review collected in partnership with Best Western
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Helpful?
Thank P2564ISpatriciar
cpenrose300, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for the great review, we appreciate the positive feedback. We are a pet friendly Hotel and we keep all our furry travelers on the same level as to not disturb other travelers. We hope to see you again soon.

Saint James City, Florida
Reviewed 18 February 2017

We ate here Valentine Day,we could not get in anywhere else.We were pleasant to fine a great menu and special available.not over crowded so you get great service over over booked places,good was excellent ,and very fare priced.

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Thank RandyZim
Corvallis, Oregon
Reviewed 17 February 2017

Clean, comfortable and friendly. We were visiting my son who is stationed at fort drum and his family. We traveled from Oregon. We have stayed here twice now and we are very happy with the consistency and service we find at all the best westerns we have stayed at. This one is located in a nice location and we enjoy...

Review collected in partnership with Best Western
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Helpful?
Thank mitchellb641
cpenrose300, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you to your son for his service and we are honored that you choose us while visiting him, Thank You.

Toledo, Ohio
Reviewed 14 February 2017 via mobile

First stay at this hotel. Good breakfasts, facility clean, staff very friendly, beds very comfortable. Has an excellent restaurant on site and appears to have live entertainment on weekends. Definitely will return next visit to Fort Drum.

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Helpful?
Thank roadking317
cpenrose300, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for the Great review, we appreciate the Good Choice. We do have the best breakfast in town and we are fortunate to have Savory Downtown Restaurant located at our Hotel. They are a family owned and operated local restaurant that does an amazing job and they do have live entertainment every weekend.

Manhattan, United States
Reviewed 6 February 2017

extremely disappointed with the noise at ungodly hours. couldn't sleep at all. First time this happened there, but now I am not sure if I will stay there again???? Considering looking into other places in the area to stay the next time.

Review collected in partnership with Best Western
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Helpful?
Thank hannahsR6845LP
cpenrose300, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Dear Disappointed, I am glad we were able to speak about your stay, and again I apologize that there was another guest talking so loudly, we are being more proactive and walking halls more during the early hours to ensure guests comfort.

Chazy, New York
Reviewed 30 January 2017

Rooms were clean, staff nice, waking distance for restaurants (although hotel has great one). Was there for Snowtown Film Festival...perfect location, great room rate. Only downfall...bathroom dated and small..but clean.

Review collected in partnership with Best Western
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Helpful?
Thank soccermom0204
cpenrose300, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for your great score here on TripAdvisor, we appreciate your business and look forward to seeing you again. We are located in The Historic Downtown Watertown making us a great location for travelers who are in the area. Snowtown Festival was a great turnout and a great event, glad you could make it.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN Watertown Fort Drum

Address: 300 Washington St, Watertown, NY 13601-3734 (Formerly BEST WESTERN Carriage House Inn)
Region: United States > New York > Watertown
Price Range: ₹ 4,429 - ₹ 8,338 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Watertown Fort Drum 2.5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Best Western Carriage House Hotel Watertown
Best Western Carriage Hotel
Best Western Watertown
Watertown Best Western
Hotel Style:
#6 Business Hotel in Watertown
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Watertown Fort Drum staff and other travellers.
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Questions? Get answers from BEST WESTERN Watertown Fort Drum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Eat here you will be happy”
 of 5 bubbles RandyZim, 18 Feb 2017 | Read review
“We stayed on the third floor which is the top floor and appears to be much quieter than the lower floors.”
 of 5 bubbles CDR102EN, 4 Jan 2017 | Read review
“always list your preferences, ask staff to ensure that you get what you asked for”
 of 5 bubbles agnesw217, 12 Dec 2016 | Read review
“room on the parking lot side are quiter”
 of 5 bubbles Beckys3624, 1 Nov 2016 | Read review
“Our room was not far from the front desk -- a bit noisy late afternoon, but really quietened down in the evening.”
 of 5 bubbles nerlovestravel, 10 Oct 2016 | Read review
5 of 5