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300 Washington St, Watertown, NY 13601
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (48)
Room & Suite (31)
Dining (5)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 14 hotels in Watertown
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders GreenPartner
Located in Watertown,NY, the Best Western Watertown Fort Drum is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Indoor pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Canoeing
Kids stay free
Parking
Wifi
Pool / beach towels
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Wine / champagne
Vending machine
Ski rentals
Ski school
Darts
Fishing
Books, DVDs, music for children
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Salon
Baggage storage
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Microwave
Flatscreen TV
Hair dryer
Iron
Refrigerator
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English
1003Reviews8Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
elinashubin wrote a review Yesterday
Ottawa, Canada1 contribution
Pros: Great location, staff were very friendly, overall stay was good. Breakfast was great, really enjoyed waffle maker. Cons: Hotel room needed better cleaning. Bathroom wall had yellow droplets (possibly pee), mattress, ottoman and carpet were stained. Ran out of toilet paper in the middle of the night and had to go on a hunt for more, only had a quarter of a roll when we arrived. Hotel room needs to be upgraded, pool liner is separating.
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Review collected in partnership with Best Western
Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Katherine M wrote a review Jun 2021
Clinton120 contributions55 helpful votes
Hotel's Favourite
This hotel is in the heart of historic Watertown. It is within walking distance of many restaurants and attractions. The room was spotless and spacious with a refrigerator and microwave. The bathroom was a bit small but the layout was such that everything was in the right place for efficiency of use. There was plenty of hot water for showers and fluffy towels. Plenty of plugs at bedside and on the desk for electronics charging. The staff were very pleasant and gave us suggestions for dinner and our nightly walk. Parking was plentiful behind the hotel. We were glad we stayed here instead of the tourist trappy Alexandria Bay near the 1,000 Islands. It wasn't that long of a drive and Watertown offered nice restaurants, walking trails and beautiful views of the Black River.
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Date of stay: May 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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DarrenM wrote a review Jul 2022
Ottawa, Canada163 contributions59 helpful votes
Hadn't really been to downtown Watertown so we really enjoyed this hotel. Rooms are nice but a bit small for 3 people + 1 dog. The breakfast was good and it was nice to walk around the public square (1 block from hotel) but it was also quick and easy to get to Jefferson Community College and I-81.
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Review collected in partnership with Best Western
Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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underfootthecat wrote a review Jul 2022
forestville,ny54 contributions14 helpful votes
Would not stay there again. Room was not made up for the duration of the stay. Instead housekeeping left a "ditty bag" with a few towels hanging on the doorknob. Trash was never emptied, no vacuuming, beds left untouched, dirty towels left in a pile, not what we expect when we pay for a premium room. Brought to the attention of the desk clerk, JoJo I believe, who is probably the snottiest desk clek I have ever met. She sternly counseled me on the fact that we just came out of a pandemic and staff was minimal and working very hard. She also indicated corporate was aware and condones these practices. I agree with another review about the slamming doors. All night long doors are slammed to point of waking us up. The free breakfast is worth every cent. A lot of the staff were very friendly, but we pay for a clean room and accomodations.
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Date of stay: July 2022
Value
Location
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Room Tip: Sleeping in your car in the parking lot would be quiter.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Christine Kryzanek, General Manager at Best Western Watertown Fort Drum
Responded 4 weeks ago
On behalf of our entire team, I would like to apologize for not exceeding your expectations. I will be going over the issues you had during your stay to ensure better service going forward. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 315-782-8000.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Guillame2012 wrote a review Jul 2022
Toronto, Canada13 contributions6 helpful votes
Hotel is big. Full breakfast included scrambled eggs, sausages and waffles (regular and blueberry) Staff was friendly. The pool was nice. Temperature was good enough to swim in. Free parking although the parking spots are small. Definitely a hotel I would recommend.
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Review collected in partnership with Best Western
Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Cyndy wrote a review Jun 2022
Webster, New York6 contributions1 helpful vote
This is the 3rd time we've stayed here and never disappointed. Even during the dark days of COVID we were treated with respect and everything was tip top clean! This trip with grandchildren was exceptional. Pool time, and visiting Clayton for boat tour and making memories.
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Review collected in partnership with Best Western
Date of stay: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jeri Fedora, General Manager at Best Western Watertown Fort Drum
Responded 28 Jun 2022
Thank you for the amazing review! We are so glad that you continue to enjoy your visits to our property and that you made some wonderful memories with your grandchildren. We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
282ajf wrote a review Jun 2022
Falls Church, Virginia3 contributions2 helpful votes
I have stayed at this property several times in the past 20 years or so. It is always hit & miss with the noise levels. During our final stay, there was a door that slammed throughout the night with enough force to rattle the headboard of the bed. I'm not sure if this was an interior or exterior door, but I lost count of the times we were woken in the night. Everything else about the hotel is okay. If you are a heavy sleeper it may not bother you.
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Review collected in partnership with Best Western
Date of stay: June 2022
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Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jeri Fedora, General Manager at Best Western Watertown Fort Drum
Responded 28 Jun 2022
Thank you for bringing this to our attention, we will work with our maintenance department to see if we are able to adjust the doors so that they are not as loud when guests are entering and leaving their rooms. We are sorry that our guests are not more courteous to those around them but will do our best to try to improve this. We hope this does not deter you from staying with us in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jbarton2022 wrote a review Jun 2022
2 contributions
Hotel is set way back from the road behind lovely trees so it was very quiet. Beds are comfortable and I am very picky. Baths are tiny but fine. Hotel is older but well kept. Breakfast wasn't worth the time.
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Review collected in partnership with Best Western
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jeri Fedora, General Manager at Best Western Watertown Fort Drum
Responded 28 Jun 2022
Thank you for sharing some feedback about your recent stay with us. Thank you for appreciating that while we are an older hotel, our property is well maintained, clean and comfortable. We are sorry that you were not 100% satisfied with our breakfast an would appreciate any additional feedback to help us make improvements. We look forward to seeing you on your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alain L wrote a review May 2022
Québec, Canada2 contributions1 helpful vote
Clean, comfy, great location ;) Breakfast is plentiful, staff is respectfully friendly. The resto/sports bar was shirt staffed on the night of our stay, but they welcomed us and food/service was great given the conditions. I have stayed there quite a cew times before, and I’ll be coming back !
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Review collected in partnership with Best Western
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Diverdan28 wrote a review May 2022
Ingleside, Canada536 contributions265 helpful votes
This was our third stay over the past few years. The rooms continue to be clean, well serviced and equipped, and quiet. Comfy beds and reliable A/C ensure a good sleep. Front lobby staff were quick and pleasant at check-in and departure. Great coffee in the lobby too. Wifi in our room was a bit unreliable. Breakfast was a disapointment. Bland scrambled eggs and stale muffins and pastries. Waffles on the other hand, were a nice offering. Tables were not being kept clean. We hgad top clean ours. Wish they could manage to get one Canadian channel on cable service. Will probably come back.
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Date of stay: May 2022
Location
Cleanliness
Service
Room Tip: Rooms overlooking parking lot are very quiet.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
$119 - $137 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western carriage house hotel watertown, best western carriage hotel, best western watertown, watertown best western
FORMERLY KNOWN AS
Best Western Carriage House Inn
LOCATION
United StatesNew YorkWatertown
NUMBER OF ROOMS
160
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Frequently Asked Questions about Best Western Watertown Fort Drum
Which popular attractions are close to Best Western Watertown Fort Drum?
Nearby attractions include The Escape Works Inc. (0.3 km), Salmon Run Mall (0.5 km), and Jefferson County Historical Society (0.2 km).
What are some of the property amenities at Best Western Watertown Fort Drum?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Watertown Fort Drum?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Watertown Fort Drum?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Best Western Watertown Fort Drum?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Watertown Fort Drum?
Conveniently located restaurants include The Crystal Restaurant, Vito's Gourmet, and Cam's Pizzeria.
Are there opportunities to exercise at Best Western Watertown Fort Drum?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Best Western Watertown Fort Drum located near the city centre?
Yes, it is 0.4 km away from the centre of Watertown.
Are any cleaning services offered at Best Western Watertown Fort Drum?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Watertown Fort Drum?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Watertown Fort Drum offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.