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Shangri-La’s Le Touessrok Resort & Spa, Mauritius

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Shangri-La’s Le Touessrok Resort & Spa, Mauritius
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538 Reviews from our TripAdvisor Community

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Showing 326: English reviews
Start your review of Shangri-La’s Le Touessrok Resort & Spa, Mauritius
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Paris
Reviewed 2 days ago NEW

A very nice hotel, with a private island (Ilot Mangénie). A rapid boat access to Ile aux cerfs, and to ilot Mangénie, every 20 minutes. Sun beds, towels fish water for free, on the private island, reserved to hotel guests. An incredible buffet at the Bazar Restaurant, with indian, chinese, mauritian cuisine.

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Helpful?
1Thank Chetmike
London, United Kingdom
Reviewed 5 days ago NEWvia mobile

We have just returned from a fabulous week staying at Le Touessrok and can't recommend it highly enough. The hotel really exceeded our expectations. It is a beautiful and tranquil setting. The hotel has been thoughtfully designed and finished with real quality. We stayed in the Frangipani wing, and were really impressed with our room, which was large and well...

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1Thank Iambagered
Leicester, England
Reviewed 1 week ago

Visited 20-24 January 2017 as a self arranged two centre holiday with Constance Belle Mare Plage. Shangri-La was beyond expectations and we will return for longer next time. Stayed half board which was more than adequate. Room Positives: Hebiscas Junior Suite Room - fantastic view over the sea. Great bathroom with Rain Shower. Very comfortable beds with views out to...

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Helpful?
3Thank LosZorros
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear LosZorros, Thank you for taking the time to share such an insightful review with us, we are confident it will be a great help to other potential travellers who are looking for advice on where to stay when visiting Mauritius. We are more than delighted to read that you had such a wonderful stay at our beautiful East coast...

Pamplemousses
Reviewed 1 week ago via mobile

Not so true of Shangri La's service with the heart and pride without arrogance. Undoubtedly the hotel has a great location and a lot of potential. Staff members are generally courteous but one staff at the Bazar restaurant unfortunately ruined and spoiled the team work with her arrogance, use of foul language and lack of respect towards me, as a...

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3Thank Sailesh S
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Mr Sailesh, Thank you for sharing your feedback with us and please accept our sincerest apologies for the unacceptable treatment you received at Le Bazar restaurant at breakfast. The matter is being delt with through our internal disciplinary process. We truly pride ourselves in our warm Mauritian welcome and luxury five star service, and we are very sorry that...

Melbourne, Australia
Reviewed 1 week ago

Loved Loved Loved it - Fabulous resort fabulous staff We had a beach access room and thoroughly reccomend getting one. Ile aux Cerfs Golf was just to die for Having the private island - Ilot Mangénie - heaven

Review collected in partnership with shangri-la.com
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3Thank ldupola
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Idupola, Your review has been an absolute pleasure to read. We are more than delighted to know that you had such an incredible stay at Shangri-La's Le Touessrok Resort & Spa, and that our team welcomed you so warmly. We look forward to welcoming you back to our East coast paradise again soon. Best regards, Bernhard Haechler General Manager

Monaco
Reviewed 2 weeks ago

We visited Le Touessrok for the first time in around 15 years in December 2016. We have stayed at around 10 different Hotels in Mauritius over the last 20 years. It has since been taken over by Shangri La from OneandOnly and has definitely been approved. Definitely a broad offering for families I would say The key for us was...

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3Thank Stephen H
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Stephen, Thank you for taking the time to share such a kind review of your recent experience at Shangri-La's Le Touessrok Resort & Spa. We are so pleased to read that you decided to return after 15 years. It is wonderful to hear how much both you and your family enjoyed the range of complimentary activities on offer to...

Diepoldsau, Switzerland
Reviewed 2 weeks ago

We stayed at the Shangri - La's Le Touessrok Resort & Spa for 6 nights. It was one of the most relaxing and fantastic holidays we have ever had. It was like paradise. The staff were more than friendly, the meals in all of the restaurants were of very high quality, the rooms clean and the spa treatments a dream....

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1Thank Trudi S
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Trudi, Thank you for taking the time to share your review with us. It is extremely pleasing to read that your stay at Shangri-La's Le Touessrok Resort & Spa was the most relaxing and fantastic holiday you've ever had. We always strive to cater to all guest types, whether they are seeking a couple's escape to tranquility or a...

Reviewed 2 weeks ago

Great beaches. Private island was great addition and chance to get away from other guests. Food was great. Staff very friendly. It is a big hotel so you have to be ready to see many people at breakfast and during dinner time.

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1Thank Kristine L
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Kristine, Thank you for sharing your review with us. We are so pleased to read that you enjoyed our beautiful beaches, lush surroundings and the complete escape to tranquility of our exclusive private island, Ilot Mangenie. We hope to welcome you back to Shangri-La's Le Touessrok Resort & Spa again soon. Best regards, Bernhard Haechler General Manager

São Paulo, Brasil
Reviewed 2 weeks ago

We have the most wonderful time at Le Touessrok. The hotel is magnificent. We stayed for 6 nights and I wish we would have had another 6! Service is impeccable - very, very friendly and efficient staff. Our 4 children loved every minute. The hotels beach is perfect for kids. The water is calm and it is very secluded. We...

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1Thank pflaquer
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Pflaquer, How fantastic to read that you are already counting down to your next stay at Shangri-La's Le Touessrok Resort & Spa. It sounds like you and your family truly found your Personal Paradise while holidaying with us and it is especially rewarding to read that our wonderful team welcomed you warmly and assisted throughout your stay. We look...

Reviewed 2 weeks ago via mobile

Check in smooth, rooms spacious and extremely well designed,bathroom was as big as the room, Indian restaurant was fantastic, buffet was repetitive, swimming pool on the smaller side, excelllent beach with nice shaded boat like chairs, super private island, great service. Only issue was that there was a class 2 cyclone so we were stuck in our rooms for two...

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1Thank Murtaza T
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Murtaza, Thank you for sharing your comments with us. We are sorry that cyclone Carlos impacted the weather during your stay but we are pleased to note that our beautiful surroundings, contemporary room design and delicious food still ensured you had a wonderful time with us. We look forward to welcoming you back to Shangri-La's Le Touessrok Resort &...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Opened on the 1st November after an extensive six month renovation, Shangri-La's Le Touessrok Resort & Spa fuses Shangri-La's renowned hospitality with the resort's legendary history and Mauritian island chic. Located on the untouched Eastern coast of the island nation, Shangri-La's Le Touessrok Resort & Spa, Mauritius is a private hideaway offering luxury surroundings and stunning Indian Ocean scenery. Embodying sophistication and style, all the rooms and suites overlook the sparkling turquoise waters of the ocean. With its secluded private island, extensive beach, and trendy restaurants and bars, the resort is the Mauritian hot spot. Just off the luxury property's shores, Ile aux Cerfs is home to the 18-hole championship golf course designed by the famous pro-golfer Bernhard Langer. From water sports to on-land activities the resort offers a wide range of active experiences that can be custom designed to meet all interests. Relish in renowned traditions, bespoke gastronomic experiences, and holistic wellness. The resort's new, hip and contemporary design complements the indigenous dramatic landscape, delivering the perfect combination of style, sophistication and legend. Escape to an exclusive island retreat. ... more   less 

Additional Information about Shangri-La’s Le Touessrok Resort & Spa, Mauritius

Address: Coastal Road, Trou d'eau Douce, Mauritius (Formerly Le Touessrok)
Region: Mauritius > Flacq District > Trou d'eau Douce
Price Range: ₹ 20,406 - ₹ 40,176 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La’s Le Touessrok Resort & Spa, Mauritius 5*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Shangri-La Hotels and Resorts, Priceline, Agoda and Jetsetter so you can book your Shangri-La’s Le Touessrok Resort & Spa, Mauritius reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Le Touessrok Hotel Trou d`Eau Douce
Touessrok
Le Touessrok Resort
Le Touessrok Mauritius
Le Tousserok
Shangri-La’s Le Touessrok Resort & Spa, Mauritius Trou D'eau Douce
Hotel Style:
#1 Romantic Hotel in Trou d'eau Douce
#2 Family Hotel in Trou d'eau Douce
#3 Spa Hotel in Trou d'eau Douce
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La’s Le Touessrok Resort & Spa, Mauritius staff and other travellers.
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Questions? Get answers from Shangri-La’s Le Touessrok Resort & Spa, Mauritius staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view room”
 of 5 bubbles Chetmike, 24 Mar 2017 | Read review
“Frangipani wing is great for couples, book an ocean view room (dream view directly from the bed).”
 of 5 bubbles 55trudis, 9 Mar 2017 | Read review
“Great beach”
 of 5 bubbles 281kristinel, 8 Mar 2017 | Read review
“We took first floor rooms in Frangipani part and we had a better view on ocean.”
  • Junior Suite Frangipani
  • Junior suite connected Frangipani
  • ouf view from Junior Suite Frangipani
 of 5 bubbles Xbruno69, 1 Mar 2017 | Read review
“sea view room”
 of 5 bubbles ibrahim-0101, 21 Feb 2017 | Read review
5 of 5