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LUX* Grand Baie Resort & Residences

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Coastal Road, Grand Baie, Mauritius 30502
Lowest prices for your stay
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$686
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$712
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Free cancellation until 07/11/22
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (326)
Pool & Beach (39)
Room & Suite (28)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 08/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 35 in Grand Baie
Location
Cleanliness
Service
Value
LUX* Grand Baie, a modernist marvel seemingly dropped onto a crescent of sand on the northern shores of Mauritius, turns heads. This new generation boutique-style resort introduces travelers to the seductive, slow pace of island living. But not too slow… LUX* Grand Baie, mirroring the adjacent beach town from which it takes its name, is exciting and playful. Whether it’s the unparalleled culinary scene or the breath-taking rooftop experience, there is truly no other celebratory place to be. A real invitation to seize the moment.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Babysitting
Valet parking
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Private pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Rooftop bar
Boating
Canoeing
Diving
Snorkelling
Tennis court
Water sport equipment rentals
Windsurfing
Entertainment staff
Evening entertainment
Table tennis
Board games / puzzles
Nightclub / DJ
Books, DVDs, music for children
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Airport transportation
Taxi service
Conference facilities
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Open-air bath
Pedicure
Salon
Steam room
Waxing services
Rooftop terrace
24-hour security
BBQ facilities
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
First aid kit
Infirmary
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Minibar
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
On-demand films
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Romantic
Languages Spoken
English, French, German
163Reviews6Q+A13Room tips
Traveller rating
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Popular mentions
Zhareenm wrote a review 15 May
Mauritius46 contributions3 helpful votes
Lux Grand Baie is not for Mauritians not for low income earners despite living here. The pricing is excessive & exaggerated. Yet they offer basic & restricted choice of food & drinks. If u do not consume alcohol, pork, sea food, pineapple then do not go there. Upon check in u get served a drink madeup of ananas & cinnamon visually dark black which tasted bad. Cafe Lux has very limited cakes to offer. There is no Crepe Station. The breakfast serves basic items like u are eating at home. I stayed at many 5 star hotels but this is the 1st time i see a hotel set a menu daily with no buffet option like on monday it is mauritian cuisine, thursday arabian cuisine, saturday seafood and the remaining days only a la carte. For dinner i was expecting a yummilicious buffet but to my shocking surprise they set a menu on saturday nite “fish market” with sushi, lobster, grilled fish & cheesecake. I eat none of them. I had like 5 staff at my table with a Senior trying to convince me to eat what was being offered on the set menu. They were not quick enough to react to offer something else. Annoyed i move to another restaurant. Ai Kizu offers asian cuisine which is tasty but still limited in choice as the menu is set. As juice they had only apple, ananas, grapefruit & i drink none of them so i drank only water. The menu names are very high class but u need to read well in between the lines as there are things u might miss in case u dont eat or religion wise u r not allowed to eat. The cherry on the cake is that a portion of fries costs Rs 450! A pizza costs Rs 900. On half board basis u pay Rs 3000 per head but in the resto if u eat more than Rs 2400 u need to pay for xtra charges. Hotel amenities is very beautiful, the room is high tech, automatic bathroom, curtains, comfy bed, great view, nice pools but they do not tell u what is complementary what is not so unfortunately i opened 2 little jars of peanuts & i was charged Rs 1000. They ignore the fact that u paid a mega high stay fee for one night of Rs 30000 excluding spa & any other charges. Houskeeping service is on trial mode u need to chase them to obtain a service. They do not even explain to u that on double lock they do not enter the room for cleaning. Most of the staff are nice, caring & welcoming probably this is the strength of Lux hotels. The experience i lived for my birthday weekend i do not recommend it & for sure it was my 1 st & last stay at Lux Grand Baie. I have visited Lux Grand Gaube 3 times hats off to the service, buffet, options they give. Lux Grand Baie failed badly compared to Lux Grand Gaube. The only advice i can give to Lux Grand Baie is to inform all ur clients prior check in & payment what u have set as menu & do treat each client on a case to case basis to satisfy their choices in terms of food. Last but not least i thank Brinda who came as an Earth Angel to give me the best service possible with a delicious birthday cake. She did her job at her best as Guest Manager despite seeing my utter disappointment! A big thanks to the Spa guy Jean who taught me so much on natural products & remedies which i will surely apply henceforth! Adios Lux Grand Baie…
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Date of stay: May 2022Trip type: Travelled
Room Tip: Prior booking and payment please clarify with hotel what menu they have set for lunch and dinner...
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Kaz065 wrote a review 14 May
Dubai, United Arab Emirates36 contributions20 helpful votes
+1
What a GEM of a hotel!!!! We visited the hotel for EID holiday and WOW is all we can say !!! We travelled with our kids and this hotel is not so breathtaking in terms of design but also has something for everyone! Let’s talk about design - from the high ceiling of the lobby, to the beautifully designed suites to the super cool vibe at the pool - this hotel just simply blows you away at every turn! The Gym is such a great space too, although it’s not big they have fitted it out very well and with the best Technogym equipment and it’s a great treat for a vacay workout! The kids Club Play is a beautiful, interactive and fun place - my girls loved spending time there. Although the beach is public the hotel do their best to protect their spot and the lounges and complimentary water make it a must everyday - especially at sunset where you get the most amazing views! Housekeeping is done religiously twice a day with clean fresh towels and turn down service. The Pools are lovely with really great, comfortable and plentiful sun lounges at all times - even when the hotel was super busy! The Breakfast is delicious- as a healthy eater it was great to see so many healthy choices including a blender to make protein smoothies ( the first hotel I have seen this )! Dinner is usually Ala carte - which is ok - I think they could some work on the menu. We had a bad experience with the Arabic night- it was solved by the manager by the way and this is not a complaint but rather feedback. The theme nights are a great idea but need a lot of work and re-think the pricing as it’s very high for what you get. Aikisu - is A GEM !! Food is delicious and the vibe is very nice in the restaurant- we went 4 times during our stay! I have left the staff review till last - because really they are what makes this property stand out! From FOH to HK to F & B , they are all always smiling and happy to help in any way. Yes the hotel is new and they are still learning, they accept feedback ( especially as I am an X- Hotelier) and always ready to help. We did experience a few hiccups during our stay but not enough to go into details here because they were always handled immediately and with such positive energy that it did not in any way ruin our trip. We simply cannot wait to go back! Thank you to the entire LUX GRAND BAIE TEAM ! Special mention to Vikram and his Assistant FOH manager for your kindness and beautiful gesture upon check out for my children - just THE BEST TEAM!
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Date of stay: May 2022Trip type: Travelled
1 Helpful vote
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ChadB wrote a review 14 May
1 contribution
Hello Ashok, Wow, thank you and the team SO much for the hospitality and flexibility shown towards our customer event experience last night at your most incredible hotel, especially the roof-top bar! We really shared some special moments. You should be very proud of the hotel and the world-class experience you have created for our special customers in Mauritius. Each one who was there with us had a wonderful time and will return I'm sure at some stage. I too hope to see you there again soon. I wanted to tell you that we had one of our cybersecurity partners (Darktrace) there who have an HQ in London and they were very impressed and said it was the best setting they had been to for an event!  All the best to you and the hotel team, please extend my deep thanks to Alexandre, Olivier, Krishna, Marley, Nicolas, and anyone I have forgotten!   Keep up the excellent work! Chad. 
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Date of stay: May 2022
Value
Cleanliness
Trip type: Travelled
Room Tip: Go to the roof-top bar and enjoy the best views of Merville Beach and the wonderful sunsets!
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Response from Ashish Modak, General Manager at LUX* Grand Baie Resort & Residences
Responded yesterday
Dear chadio2001, Words are not enough to express our sincere thanks to you for taking some of your precious time sharing a glowing review to us and with the future travelers and readers of this forum. Our aim is ‘We make each moment matter; we care about what matters’, and reading all your positive feedback are assuredly our greatest reward. I will, definitely, not miss to share your compliments to the team, particularly to our ‘heroes’ whom you mentioned and congratulate them all for being so committed. Until we have the pleasure see you back; do rest assured of our hospitality at all times. Warm regards; Ashish Modak
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lehnap wrote a review 13 May
Beau Bassin , Ile Maurice 9 contributions1 helpful vote
I would like to thank the staff for their warm welcome and professionalism. A special thank you to Élodie who gave us an elaborate visit of the premises with great hospitality and Saleem at Maison Lux.
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Date of stay: May 2022Trip type: Travelled
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Response from Ashish Modak, General Manager at LUX* Grand Baie Resort & Residences
Responded 6 days ago
Dear lehnap, Greetings from the beautiful LUX* Grand Baie! It was a real pleasure welcoming you yesterday for a hotel visit & lunch. I will definitely not miss to share your comments to Elodie and Saleem and thank them both for living up our commitment which is: ‘We make each moment matter, we care about what matters.’’ The team and I sincerely hope you will give us the privilege to host you for a stay soon and to make you discover the different trendy experiences of our 'young of heart' resort. Until then, please accept my best regards; Ashish Modak
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Sacha wrote a review 12 May
Cape Town Central, South Africa3 contributions
We had a wonderful time at the LUV*. Amazing staff, delicious food and a stunning hotel ! Every need was attended to, the hotel was pure luxury and the views were unbelievable ! The pools (there are several) were so clean and clear and the beach was beautiful with the soft warm water.
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Date of stay: May 2022
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Response from Ashish Modak, General Manager at LUX* Grand Baie Resort & Residences
Responded 1 week ago
Dear Sacha7711, Warm greetings from the beautiful LUX* Grand Baie! It is a real pleasure to read that you had an outstanding experience while being with us and that the resort’s offering is appealing to all our guests like you in totality. May I take this opportunity to thank you for sharing a review with the future travellers and readers of this forum about your visit at our resort and we all look forward to welcoming you back, hopefully, in a not too far distant future. Best of regards; Ashish Modak
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PRICE RANGE
$346 - $1,201 (Based on Average Rates for a Standard Room)
LOCATION
MauritiusRiviere du Rempart DistrictGrand Baie
NUMBER OF ROOMS
116
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Frequently Asked Questions about LUX* Grand Baie Resort & Residences
Which popular attractions are close to LUX* Grand Baie Resort & Residences?
Nearby attractions include La Cuvette Public Beach (0.6 km), Banana Beach Club (0.9 km), and Grand Baie Public Beach (1.0 km).
What are some of the property amenities at LUX* Grand Baie Resort & Residences?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at LUX* Grand Baie Resort & Residences?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at LUX* Grand Baie Resort & Residences?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at LUX* Grand Baie Resort & Residences?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to LUX* Grand Baie Resort & Residences?
Conveniently located restaurants include Le Poivrier, The Banana Grill, and Restaurant Puchon.
Are there opportunities to exercise at LUX* Grand Baie Resort & Residences?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does LUX* Grand Baie Resort & Residences have airport transportation?
Yes, LUX* Grand Baie Resort & Residences offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at LUX* Grand Baie Resort & Residences?
Yes, dry cleaning and laundry service are offered to guests.
Does LUX* Grand Baie Resort & Residences offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at LUX* Grand Baie Resort & Residences?
The staff speaks multiple languages, including English, French, and German.