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InterContinental Resort Mauritius, an IHG Hotel

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Balaclava Fort Coastal Road, Balaclava, Mauritius 21306
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Resort Mauritius, an IHG Hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 7 hotels in Balaclava
Location
Cleanliness
Service
Value
Travellers' Choice
Secluded within the boundaries of exclusive Balaclava Bay, on the island's northern coast, this 210-room Mauritius resort was designed to blend modern convenience with traditional Mauritius flavour. It was also created to cater to the needs of couples, families and business travellers alike. At this luxury Mauritius resort, you can choose from energetic sports or sophisticated dining. Alongside the indulgence of SPA InterContinental, you'll find the convenience of our conference facilities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Diving
Kids stay free
Valet parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Swimup bar
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Babysitting
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Family
Ocean View
Languages Spoken
English, French, German

Location

Full view
49Car recommended
Grade: 49 out of 100
10Restaurantswithin 1 km
1Attractionwithin 1 km
4519Reviews296Q+A100Room tips
Traveller rating
  • 2,590
  • 1,160
  • 413
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  • 182
Time of year
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Popular mentions
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aubeeluck j wrote a review Today
1 contribution
Hotel fully renovated and services had been upgraded to higher level. Its a highly recommended hotel for couples, families and even businessmen. The wow factor of the hotel is the 02 heated pools which give the possibility to enjoy swimming even in Winter. Lasl
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Date of stay: June 2022Trip type: Travelled with family
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Ishba C wrote a review Jun 2022
1 contribution
Had fantastic time. Very good location , very clean, beautiful friendly people, very helpful staff who will go out of their way to make sure you feel comfortable. Would highly recommend this resort. 👍👍
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Date of stay: June 2022Trip type: Travelled with family
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kathleen a wrote a review Jun 2022
Belfast, United Kingdom1 contribution1 helpful vote
+1
Best Holiday ever! We stayed here for our honeymoon on an all inclusive package and it did not disappoint. The hotel was perfect and its amenities. Rooms were always clean and towels fresh. Rooms are mostly seaview with easy access to the beach or pools. The staff were superb, professional and will always go extra mile for you. Special mention to Aza he works in the pool/bar area. He always greets you with a smile and ensured that our drinks are always topped up! Also special mention to the room service team especially to Vivek he was very professional and fab service. We also had candlelit dinner in our room that made our honeymoon extra special thanks to Vivek and his team. Bar staff in Segala and Sugarcane were so friendly and easy to chat to. Food was great from buffet to three course meals in all of the restaurants. Staff always make sure that you get the best service all the time. From 1003! Make sure to visit the boathouse they offer water activities 9-5pm it comes free with the hotel.
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: We went around June which is the start of their winter. However, it was perfect for us not too...
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DD016 wrote a review Jun 2022
Nottingham, United Kingdom143 contributions50 helpful votes
This was our base for our first visit to Mauritius, and we didnt come away disappointed. The service was amazing, and the facilities were great, including the spa treatments. To name a few - Patrick, chef Eric and lady chef responsible for the Indian food at Senso (Ryavantee?) were brilliant, but so were Patrick at the fitness centre, Rikesh at Noble House and Madanraj, the housekeeping manager. We had a problem with ants in our room on 23rd June, and we were moved to another block, which turned out to be an upgrade, with our own jaccuzzi. My girls had the same issue a couple of days later, and were also moved to our block for the last few nights. Ishraj looked into our complaint and made sure our needs were met without any quibbles, so no complaints from our end. National Covid rules applied to staff, and we felt safer ere than we would have in the UK. However this mean that some of the facilities eg sauna etc were closed. In terms of food, we frequented Senso for breakfast, and most lunches and dinner, although we did try the others as well. Everywhere need to improve when serving tea - we need teaspoons with our cups please! The chef at Segala on our last day was very accommodating of our needs (being a vegan/ vegetarian family) and I recommend the moussaka he prepared for us. Although the tira misu didnt impress anyone! The thai curry at Noble House was hot!! - despite our specific request for a milder version. The free glass boats, kayaking, and other activities are a bonus. The best bit? Seeing the magic of dolphins beyond the hotel lagoon on our last day. Not sure the hotel organised this!
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Date of stay: June 2022
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Room Tip: For the best sunset views, try and get the sea facing block with rooms 13xx
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Suhail Aubeeluck wrote a review Jun 2022
Pailles1 contribution
Special regards to Mr ishrat for his personal assistance, he was indeed very kind and helpful each time I did need him. The main restaurants good was just awesome with tons of varieties and succulent foods. A special thanks to rikesh too. Really enjoyed my honeymoon there. Keep it up.
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Date of stay: June 2022Trip type: Travelled as a couple
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Michael W wrote a review Jun 2022
9 contributions4 helpful votes
What a superb stay at this beautiful hotel. I can't praise the staff, the professionalism and helpfulness enough. The rooms are indeed splendid and the choice of food is absolutely amazing. This coupled with the vast beautiful grounds makes anyone's stay quite heavenly. My special thanks to Asswanee for always ensuring our room was clean and well stocked with supplies to make our stay even more delightful. To all the staff at Senso, Segala, Veda and Noble House who always meet you with a smile and go that extra mile to enhance your customer experience, my sincere thanks. The memories that they have helped to create will always remain with us fondly. I cant recommend this hotel highly enough and will hopefully return in the near future to get reacquainted with all the lovely friends I made during our stay.
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Date of stay: June 2022Trip type: Travelled with friends
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croz01 wrote a review Jun 2022
Royal Tunbridge Wells, United Kingdom140 contributions74 helpful votes
From the moment we arrived at the the hotel to the moment we left it was the perfect place. Friendly and efficient staff from the general manager down, fantastic food (especially at the Thai and Indian "speciality" restaurants), amazing room with the best shower I've ever come across and an enormous bed that was uber comfortable! Very effective aircon in our room and good WiFi throughout the resort. Wouldn't change a thing apart from better weather on a couple of the days we were there - nothing the hotel could do about that! We are planning on a return visit next year, can't recommend this place highly enough.
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Date of stay: June 2022Trip type: Travelled as a couple
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Gurvir Chana wrote a review Jun 2022
4 contributions11 helpful votes
Great experience! Spent over a week in this hotel and loved every minute. The hotel itself was extremely clean and the location was amazing. All rooms are overlooking the beach and the views are breathtaking. The staff can’t do enough for you. From the front of house team, the bar staff and cleaners, everyone has a smile on their face, extremely welcoming and will always ask if there is anything else you need. Special shout out to Rakesh & Sam at the sugar cane bar. They are great lads to speak with and will always make sure your glass is full! I had a few issues with my luggage not arriving due to problems at the airport but Ishrat (manager) made sure he chased this for me and gave me regular updates. This isn’t something I had to ask for, they done it out of kindness and exceptional customer service. If you want to travel outside the hotel, the staff are always on hand to call taxis, recommend the best places to go and even book amazing adventures and activities for you to take part in. They recommended a catamaran experience for us which was extraordinary. We took part in paragliding, seen amazing waterfalls and even a BBQ! If you are looking to travel to Mauritius, this is definitely the hotel you need to book. Thank you to everyone at IHG Mauritius who made this an amazing holiday. See you soon.
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Date of stay: June 2022Trip type: Travelled with family
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Jaya Kapoor wrote a review Jun 2022
11 contributions4 helpful votes
This one is a very beautiful property , our spacious rooms had a backdoor sit-out area opening right at the beach ( some rooms are connected , which is a good option for family with kids) allowed us multiple hassle free beach visits :-) Food spread was good, with decent vegetarian and Indian cuisine options for kids along with sea food and local cuisine . Gym and kids play area were good as well , hotel provides some boating /surfing and snorkelling options at the property Helpful and professional staff and a beautiful calm place .
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Date of stay: June 2022
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Room Tip: Choose the rooms with beach opening
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Response from Andrew Cheng, Owner at InterContinental Resort Mauritius, an IHG Hotel
Responded 4 days ago
Dear Jayakapoor, Thank you for the lovely feedback. Your kind words are passed on to our Team and we look forward to welcoming back soon. Best Regards, Andrew Senior Sales Manager
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sandysink wrote a review Jun 2022
2 contributions
My friend and I are checking out tomorrow and are so sad to go! The resort is absolutely beautiful, the rooms are huge, but the best part is the staff! Kevin was so gracious and helpful. He went the extra mile to help us find some options while I waited for a flight and was so patient with all of our questions. Each person we encountered, from the dining staff to the valet, we’re just exceptional. I am going home to recommend this resort to other friends and family members!
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Date of stay: June 2022Trip type: Travelled with friends
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Response from Andrew Cheng, Owner at InterContinental Resort Mauritius, an IHG Hotel
Responded 4 days ago
Dear sandysink, Thank you for the lovely feedback. Your kind words are passed on to our Team and we look forward to welcoming back soon. Best Regards, Andrew Senior Sales Manager
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PRICE RANGE
$263 - $295 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental mauritius resort, balaclava fort hotel balaclava, intercontinental hotel mauritius, intercontinental hotel balaclava
LOCATION
MauritiusPamplemousses DistrictBalaclava
NUMBER OF ROOMS
210
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Frequently Asked Questions about InterContinental Resort Mauritius, an IHG Hotel
Which popular attractions are close to InterContinental Resort Mauritius, an IHG Hotel?
Nearby attractions include Balaclava Public Beach (0.8 km).
What are some of the property amenities at InterContinental Resort Mauritius, an IHG Hotel?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at InterContinental Resort Mauritius, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Resort Mauritius, an IHG Hotel?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at InterContinental Resort Mauritius, an IHG Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to InterContinental Resort Mauritius, an IHG Hotel?
Conveniently located restaurants include Kangan Indian Restaurant, Noble House Restaurant, and Veda.
Are there opportunities to exercise at InterContinental Resort Mauritius, an IHG Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does InterContinental Resort Mauritius, an IHG Hotel have airport transportation?
Yes, InterContinental Resort Mauritius, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Resort Mauritius, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Resort Mauritius, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental Resort Mauritius, an IHG Hotel?
The staff speaks multiple languages, including English, French, and German.