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The Westin Turtle Bay Resort & Spa, Mauritius

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The Westin Turtle Bay Resort & Spa, Mauritius
The Westin Turtle Bay Resort & Spa, Mauritius
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773 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Turtle Bay Resort & Spa, Mauritius
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Showing 536: English reviews
Reviewed 14 December 2015

We have spent 10 nights in Westin and that was a really great pleasure! Fantastic views, very helpful, frindly service and hotel design. We had a room with a direct access to the beach. It was great! Especially since the room itself was also very nice. Worth spending quite a few bucks more on it. Food is good and sushi...

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Helpful?
Thank PiotrKu
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear PiotrKu, Thank you for posting your review on Trip Advisor following your visit to The Westin Turtle Bay Resort &Spa ,Mauritius ! We were pleased to have you as our guests and it is a pleasure to know that we have lived up to your expectations particularly with the service provided by our associates, Your appreciative words will be...

Reviewed 8 December 2015 via mobile

My family and I cannot say a ouch positives about this hotel. We had a couple hiccups in regards to maintenance in our parents room but all items were quickly resolved. The staff here is what makes this trip. Jeet at reception was always attentive everytime we walked passed him, asking how everything was. Ashwin at the desk as well,...

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Helpful?
1Thank Tm7jay
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear Tm7jay, We wish to thank you for choosing The Westin Turtle Bay Resort &Spa ,Mauritius for your stay. It has been of immense pleasure to see how much you have appreciated the service and facilities of the resort. We will undoubtedly convey your message to all our associates. Rest assured though that we will strive of maintaining the quality...

Hemel Hempstead, United Kingdom
Reviewed 7 December 2015

Stayed at the Westin Turtle Bay in mid October. Had a fantastic holiday. We had a lovely ground floor room overlooking the whisper zone, & it was so peaceful & quiet exactly what we were looking for. Loved dipping in & out of the infinity pool, & spending each evening at the mystique bar watching the sun go down. Thoroughly...

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Helpful?
Thank SweetMojitoMan
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear SweetMojitoMan, Thank you for your impression of this site, post your overall experience of our property and facilities . Westin Turtle Bay Resort &Spa offers an array of restaurants (both theme buffets and a la carte option) catering to various culinary exigencies of our guests, and we are so happy to read that you enjoyed your short time here...

Buckinghamshire, United Kingdom
Reviewed 7 December 2015

Visited here last year and had a nightmare of a time checking in. Gave them the benefit of the doubt as they had just re-opened and thought we would try again. Things didn't look good when as we approached the desk we were asked if we were checking out!! We couldn't believe it, the same thing happened, delaying tactics and...

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Helpful?
Thank 206JAM123
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear 206JAM123 , We wish to thank you most sincerely for your second stay with us and the time you have taken to share your comments on Trip Advisor. We have reviewed carefully your comments and definitely they are not a mirror image of our quality of service that we provide to our guests. We agreed that there was a...

Dudley, United Kingdom
Reviewed 6 December 2015

My wife and I stayed at The Westin Turtle Bay for our honeymoon in September for 10 nights and we had the most amazing relaxing and romantic time. The room and general service was superb with beautiful views of the ocean as soon as you enter the main reception area. The hotel offers an excellent concierge and various activities for...

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Helpful?
1Thank BH_1814
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear BH_1814, We appreciate your wonderful review following your recent stay at the Westin Turtle Bay Resort &Spa Mauritius . The team and I are delighted that you and your partner made such wonderful experiences during honeymoon in our property. We look forward to welcoming you back in the not so distant future. Be Well, Roman Goetsch General Manager

London, United Kingdom
Reviewed 6 December 2015

We stayed at the Westin Turtle Bay at the end of November for one week. Your room was located in one of the villas close to the quiet zone infinity pool with our terrace facing pool and sea. The room was spacious, well decorated and very clean. The entire hotel is very well maintained and you will always see staff...

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Helpful?
2Thank Matt84London
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear Matt84London , I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about Westin Turtle Bay Resort &Spa, Mauritius is deeply appreciated and have been communicated to all the associates. I once again thank you for your valuable comments and look forward to the pleasure of your continued visits and assure you...

London, United Kingdom
Reviewed 3 December 2015

My husband and I stayed 5 nights at this hotel for the first part of our honeymoon trip and we have had a fantastic, relaxing time! The staff is very attentive and made sure our stay was perfect, the pool next to Kangan restaurant is beautiful and swimming in the sea is very pleasant as well. We also enjoyed doing...

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Helpful?
Thank MaeliaB
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear MaeliaB, We thank you for your precious time afforded in sharing your review on our property and are pleased to be made aware of your successful experience at our shores. It is indeed a great pleasure to read about your nice reviews and is so delighted to be made aware that your holiday concluded to be an amazing one!...

Mauritius
Reviewed 3 December 2015

Everything was perfect- from my room, the so very comfortable bed, the scenery, especially from outside my room, the service, the food.... everything was taken cared of for you. The hotel staff are the friendliest people on earth. My stay at Westin Turtle Bay was worth every penny and more. Still can't stop talking about it to friends. With all...

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Helpful?
Thank Tish G
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear Tish G, We thank you for your precious time afforded in sharing your review on our property and are pleased to be made aware of your successful experience at our shores. It is indeed a great pleasure to read about your nice reviews and is so delighted to be made aware that your holiday concluded to be an amazing...

London
Reviewed 2 December 2015 via mobile

What a lovely resort - having visited Mauritius seven times before, and loving the Mauritian hospitality, I must say that Westin is up there at the top. Exquisite sushi, and beyond (thanks to Executive Sanawaaz Bauboo), fabulous sports&activities at Sports Club and Boat House, and forever friendly and helpful. I'm tempted to book my next visit before I leave this...

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Helpful?
Thank Goldylock
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear Goldylock First and foremost, we would like to thank you for sharing your experience from your recent stay with us at The Westin Turtle Bay Resort &Spa, Mauritius on Trip Advisor. We are delighted to read that you have enjoyed your stay with us and that you were more than satisfied with the overall service provided in the hotel....

Reviewed 1 December 2015 via mobile

We stayed in The Westin for 11 nights. Was upgraded to a family room with a beautiful terrasse. The room was hughe an nice decorated. Had problems with birds on the terrasse to an exctend that we could not use it. Bird poo everywhere. The hotel service was very good! Beautiful people both in roomservice and restaurants. Hotel garden and...

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Helpful?
Thank Lise F
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear Lise F, Thank you for taking the time to post your feedback following your stay at The Westin Turtle Bay Resort &Spa , Mauritius . We are enchanted to hear that you have enjoyed our facilities and services. Rest assured that we have taken good note of your comment and will pass on the respective team. We look forward...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Embraced by the gently swaying sugar cane fields and the warm turquoise water of the Indian Ocean, The Westin Mauritius Turtle Bay Resort & Spa invites you to experience the magic of Mauritian hospitality in a truly luxurious setting. The resort boasts 190 guest rooms and suites, all of them offering stunning views over the ocean, a kids club, luxury Mandara spa and a fine selection of restaurants and bars. ... more   less 

Additional Information about The Westin Turtle Bay Resort & Spa, Mauritius

Address: Turtle Bay, Balaclava, Mauritius (Formerly The Grand Mauritian Resort & Spa)
Region: Mauritius > Pamplemousses District > Balaclava
Price Range: ₹ 15,915 - ₹ 31,319 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Turtle Bay Resort & Spa, Mauritius 5*
Number of rooms: 190
Reservation Options:
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Also Known As:
The Grand Mauritian Resort And Spa
The Grand Mauritian Hotel Balaclava
The Westin Turtle Bay Resort & Spa, Mauritius Balaclava
Hotel Style:
#3 Romantic Hotel in Balaclava
#3 Spa Hotel in Balaclava
#3 On the Beach Hotel in Balaclava
#3 Luxury Hotel in Balaclava
#3 Family Hotel in Balaclava
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Turtle Bay Resort & Spa, Mauritius staff and other travellers.
85 questions
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Manchester, United Kingdom
over a year ago
Worksop, England, United Kingdom
Mauritius
2 months ago

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Questions? Get answers from The Westin Turtle Bay Resort & Spa, Mauritius staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check carefully what you are being given compared to descriptions”
 of 5 bubbles PebblesFlintstone, 21 Jan 2017 | Read review
“Try and book a terrace room.”
 of 5 bubbles PSen, 17 Jan 2017 | Read review
“be aware of the stairs”
  • view over the lawn towards ocean
  • bedroom with view into bathroom
  • dual basins
  • nice bathtub and shower
  • terrace
  • terrace
  • bedroom
  • minibar area
 of 5 bubbles Jon Potter, 12 Jan 2017 | Read review
“I cant imagine any room being noisy”
 of 5 bubbles TSShah, 10 Jan 2017 | Read review
“Beautiful sunsets, nice rooms”
 of 5 bubbles kellyma2016, 7 Jan 2017 | Read review
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