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The Westin Turtle Bay Resort & Spa, Mauritius

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The Westin Turtle Bay Resort & Spa, Mauritius
The Westin Turtle Bay Resort & Spa, Mauritius
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900 Reviews from our TripAdvisor Community

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Showing 622: English reviews
Start your review of The Westin Turtle Bay Resort & Spa, Mauritius
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Harpenden, United Kingdom
Reviewed yesterday NEW

We spent a fantastic week at the Westin Turtle Bay Resort and Spa, Mauritius (Premium All-Inclusive) - (7th - 14th April). We felt really spoilt by the service and attention we received on a holiday to mark our 25th Wedding Anniversary and were so sad when it came to an end. Room was just so wonderful (Beachfront view of the...

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Helpful?
Thank grahamcarr2017
Newcastle, England, United Kingdom
Reviewed yesterday NEWvia mobile

I stayed for 5 nights at this hotel as part of my honeymoon. We arrived after a 12 hour flight at the hotel and were taken to a seat in the lobby out in the sunshine for 45 minutes with no explanation as to why nor even a drink! We had to wait a further 20 minutes before being taken...

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Thank Kate V
Dublin, Ireland
Reviewed 2 days ago NEWvia mobile

My wife and I just spent six nights at this hotel as part of our honeymoon. The premises itself is very nice and the setting is great, offering beautiful views of the bay. Our overriding memory, however, is the startlingly poor service from some members of staff. I say "some members", because there were also phenomenal people who took care...

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1Thank Rob P
Phoenix, Arizona
Reviewed 5 days ago NEW

we check in on the 15th of april and check out on the 17th and we had rooms 801,1201,1601 very beautiful rooms as per my family.we came to celebrate our wedding anniversary also the birthday of my brother in law welcoming was outstanding from reception staffs and very helpful mostly Mr ajay & team room was clean and beautiful and...

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Thank fnbpearlebeach
Austria
Reviewed 1 week ago NEW

I have spent a couple of marvellous days in Westin Resort Mauritius. The atmosphere was pleasantly relaxed. In tranquil surroundings I spent my days at the beach snorkeling and walking. The ample space between the umbrellas made me feel well there. My room was magnificent and beautifully located at the beach with sea view. The mattresses were first class quality....

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Thank Herta F
Reviewed 1 week ago

We have just got back from a one week stay at the Westin Turtle Beach, and although overall we had a good time, there were so many little issues that you just wouldn't expect from a 5* hotel. The positives: The food at the buffet was delicious, quite limited on choice and very similar every night BUT very flavoursome! The...

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Helpful?
Thank ExTwickersGirl
Shivanee B, Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear ExTwickersGirl, Thank you for taking the time to write your review and share your feedback. We are sorry to hear that you experienced some inconveniences at the property, we will be sure to speak with the relevant departments on the issues you encountered. Whilst we can assure you that any neglect experienced in this instance would have been as...

Port Louis District
Reviewed 1 week ago

Wonderful relaxing environment. Room with excellent pool view and sea view. The bed very nice. So heavenly. The level of cleanliness and daily cleaning is done. The response time to attend request is short.The spa is highly recommended.

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Thank roubina2002
London
Reviewed 1 week ago via mobile

The Westin strikingly shares much with the stereotype of 1950s holiday camps. Beach towels are issued out - as a favour? - and carefully counted in again. The senior management abhors silence and so inserts intrusive Muzak (except for the times when it has live music) in all public spaces - at reception, in the dining rooms (yes - all...

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Thank Less_is_more2
Shivanee B, Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear Less_is_more2, We would like to take this opportunity to thank you for providing your feedback when you received our online evaluation questionnaire concerning your most recent stay with us at The Westin Turtle Bay Resort & Spa, Mauritius. We, at The Westin, strive to provide our guests with a superior experience through our product and services. Insight such as...

Royal Tunbridge Wells, United Kingdom
Reviewed 1 week ago via mobile

My wife and I stayed at this hotel for 11 nights in March for our honeymoon, half board. The rooms were clean and spacious and were visited twice a day by housekeeping. We arrived to rose petals and towel swans in our room, which was a nice added touch. The food was great and with a good variety. Drinks and...

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Thank Eric N
Reviewed 1 week ago via mobile

It was indeed a pleasure being here , one of the finest properties I have been to - the resort staff be it in the restaurant or the lobby all were very cordial and socially approachable . Rooms were very spacious and private with some good views around . The choice of food in the restaurant was phenomenal , I...

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Thank suraj j

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Embraced by the gently swaying sugar cane fields and the warm turquoise water of the Indian Ocean, The Westin Mauritius Turtle Bay Resort & Spa invites you to experience the magic of Mauritian hospitality in a truly luxurious setting. The resort boasts 190 guest rooms and suites, all of them offering stunning views over the ocean, a kids club, luxury Mandara spa and a fine selection of restaurants and bars. ... more   less 

Additional Information about The Westin Turtle Bay Resort & Spa, Mauritius

Address: Turtle Bay, Balaclava, Mauritius (Formerly The Grand Mauritian Resort & Spa)
Region: Mauritius > Pamplemousses District > Balaclava
Price Range: ₹ 16,212 - ₹ 32,003 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Turtle Bay Resort & Spa, Mauritius 5*
Number of rooms: 190
Reservation Options:
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Also Known As:
The Grand Mauritian Hotel Balaclava
The Grand Mauritian Resort And Spa
The Westin Turtle Bay Resort & Spa, Mauritius Balaclava
Hotel Style:
#3 On the Beach Hotel in Balaclava
#3 Romantic Hotel in Balaclava
#3 Family Hotel in Balaclava
#3 Luxury Hotel in Balaclava
#3 Spa Hotel in Balaclava
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Turtle Bay Resort & Spa, Mauritius staff and other travellers.
99 questions
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Manchester, United Kingdom
over a year ago
Worksop, England, United Kingdom
Mauritius
5 months ago

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Questions? Get answers from The Westin Turtle Bay Resort & Spa, Mauritius staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beachfront rooms ground floor especially give great views of the ocean”
grahamcarr2017, 26 Apr 2017 | Read review
“Beach View Room Near Boat House”
fnbpearlebeach, 22 Apr 2017 | Read review
“Ground floor rooms are nice as you get a little garden”
ExTwickersGirl, 20 Apr 2017 | Read review
“rooms at the edge of the resort are quieter”
whitmanmartha, 16 Apr 2017 | Read review
“If you have children rooms around the reception and spa area is highly recommended due to the easy access to the pool and main facilities.”
Bhanesha_Beekarry, 13 Apr 2017 | Read review
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