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Quality Inn Near Finger Lakes and Seneca Falls

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Traveller (18)
Room & Suite (33)
Pool & Beach (3)
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Overview
  • Excellent23%
  • Very good37%
  • Average24%
  • Poor11%
  • Terrible5%
Travellers talk about
“the holiday inn”(43 reviews)
“seneca falls”(32 reviews)
“room was clean”(31 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (404)
There are newer reviews for Quality Inn Near Finger Lakes and Seneca Falls
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Show reviews that mention
All reviewsthe holiday innseneca fallsroom was cleanoutlet mallfinger lakesoutdoor poolmicrowave and fridgewine tastingan older hotelhot tubstayed here for one nightnice stayexercise roomwalmarttenniswineriesrates
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21 - 25 of 397 reviews
Reviewed 10 October 2017

I made a mistake on the date of my reservation and they were able to accommodate me anyway at the last minute and they were willing to cancel and refund my mistaken reservation. Breakfast was not bad for free. I had eggs and sausage and...More

Thank delajd
Reviewed 6 October 2017

A week ago I gave kudos to the Holiday Inn Express in Mystic, CT for demonstrating their "Best Available Rate" guarantee. They checked me in on 9/28 at the going rate of $99 rather than the $225 when I booked the room in June. Now...More

Thank Paul B
Response from holidayWaterloo, Front Office Manager at Quality Inn Near Finger Lakes and Seneca FallsResponded 13 October 2017

Thank you for taking the time to write us a review. We greatly appreciate your feedback on your recent stay with us. I am deeply sorry there was a miscommunication with your reservation our hotel's cancellation policy. However, I am glad that we were able...More

Reviewed 2 October 2017

This property is in a nice location - just down the street from the city dump. The hotel itself is older and it is showing its age. Just nothing special to report other than a crappy hotel with bad bed, dirty carpeting and lackluster service...More

Thank WorldlyTravelersIN
Response from holidayWaterloo, Front Office Manager at Quality Inn Near Finger Lakes and Seneca FallsResponded 3 October 2017

Thank you for taking the time to write us a review. We greatly appreciate your feedback on your recent stay with us. First and foremost, I would like to apologize for the negative experience in our Heritage Cafe for breakfast you had experienced. I would...More

Reviewed 25 September 2017 via mobile

I will start with the only redeeming quality which is that the employees were nice and friendly. As soon as I walked in the building my throat and eyes started burning from either the cleaning products they use or some kind of mold. Just overall...More

Thank Tinyfoodlover
Response from holidayWaterloo, Front Office Manager at Quality Inn Near Finger Lakes and Seneca FallsResponded 27 September 2017

Thank you for taking time to write us a review. We greatly appreciate your feedback on your recent stay with us. We're glad to know our staff here at the Holiday Inn was able to give you the customer service you deserved. However, I so...More

Reviewed 4 September 2017 via mobile

Sorry Holiday Inn, but this place is BAD. ATTENTION Holiday Inn management, you have a Major problem in the Finger Lakes! You hotel is run down, dirty, and a dump. My wife and I could not bring ourselves to stay in the shockingly gross room....More

1  Thank Martin M
Response from holidayWaterloo, Front Office Manager at Quality Inn Near Finger Lakes and Seneca FallsResponded 11 September 2017

Thank you for taking the time to write us a review. We greatly appreciate your feedback on your recent stay with us whether it is negative or positive. However, I am deeply sorry your recent stay with us was not up to your expectations. I...More

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About
Amenities
Top amenities
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Breakfast included
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Outdoor pool
Hot Tub
Details
Price range
US$ 78 - US$ 165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 78 - US$ 165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (18)
Room & Suite (33)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Stef R
2 March 2017|
AnswerShow all 2 answers
Response from Kathleen M | Reviewed this property |
No shuttle service when I was there.
0
Votes
Nancy W
18 February 2015|
AnswerShow all 3 answers
Response from Linda K | Property representative |
We do have a restaurant and our food is excellent! And yes, we will be serving an Easter Brunch. If you would like more information regarding the brunch, please contact Lisa Taylor (Restaurant & Bar Manager). She can be... More
0
Votes
Room Tips
"Don't stay, not worth it."
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"259 door d... very nice"
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"Quiet rooms towards the back!"
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"remove some furniture from the room ADA rooms should be easy to move around in."
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