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6/8/2017 7/8/2017
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    Holiday Inn Waterloo-Seneca Falls

    2468 Mound Rd, NY State Rt. 414, Waterloo, NY 13165
    Hotel website
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    Best prices for your stay
    6/8/2017 7/8/2017
    US$ 174
    US$ 168
    SAVE US$ 6
    US$ 174
    US$ 167
    SAVE US$ 7
    US$ 174
    US$ 168
    SAVE US$ 6
    Traveller (17)
    Room & Suite (29)
    Dining (6)
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    1,896 reviews
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    Overview
    • Excellent23%
    • Very good37%
    • Average24%
    • Poor11%
    • Terrible5%
    Travellers talk about
    “seneca falls” (29 reviews)
    “outlet mall” (13 reviews)
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Laundry Service
    Tennis Court
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Holiday Inn Waterloo-Seneca Falls
    Special Offer: Book Direct and Save
    Hotel deals
    Microtel Inn & Suites by Wyndham Seneca Falls
    737 reviews
    #3 of 4 hotels in Seneca Falls
     
    Hampton Inn Seneca Falls
    625 reviews
    #1 of 4 hotels in Seneca Falls
     
    The Gould Hotel
    337 reviews
    #2 of 4 hotels in Seneca Falls
     
    Ramada Plaza Geneva Lakefront Resort
    1,896 reviews
    #5 of 11 hotels in Geneva
     
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (375)
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    There are newer reviews for Holiday Inn Waterloo-Seneca Falls
    See the most recent reviews

    11 - 15 of 368 reviews

    Reviewed 3 May 2017

    Had ants in the towels, spiders in the hotel room, and the wifi sucked. Got out the shower to grab a towel just to flick ants off of it.. wasn't the only towel and had to be 20+ ants... Dissatisfied and contacted general manager to...More

    1  Thank Larry R
    Response from IHGService, Guest Relations Manager at Holiday Inn Waterloo-Seneca FallsResponded 18 May 2017

    Hello Larry R! First of all, thank you very much for your recent stay at our Holiday Inn Waterloo (Seneca Falls), NY. I am so sorry to see you did not enjoy your overall experience with us, especially with cleanliness and customer service. We’d like...More

    Reviewed 26 April 2017 via mobile

    This hotel is needing some upgrades. We almost always stay at HI properties exclusively if we can. This one by far is not up to par with others. We came back to our room at 5:30 PM to find housekeeping had not visited our room....More

    1  Thank Cindyinthecity
    Response from holidayWaterloo, Front Office Manager at Holiday Inn Waterloo-Seneca FallsResponded 1 May 2017

    Thank you for taking the time to write us a review! We greatly appreciate your feedback on your recent stay with us. However, I am truley sorry your past experience with us was not up to your standards. It is unlikely of our staff to...More

    Reviewed 23 April 2017

    Room was on the small side, but very clean. Bed and bedding comfortable and clean. We stayed after a concert at del Lago, so we weren't in the room much other than sleeping. We did visit the bar after the concert for a nightcap and...More

    Thank Kitchendiva1
    Response from holidayWaterloo, Front Office Manager at Holiday Inn Waterloo-Seneca FallsResponded 24 April 2017

    Thank you so much for taking the time to write a review! We are glad you chose us for your lodging choice. We greatly appreciate your feedback and I am very sorry your experience in our Buoys Lounge was not up to your expectations. Unfortunately,...More

    Reviewed 31 March 2017

    The room was clean and the staff was friendly. Easy entrance and exit to our room. Only 1 mile form town and about 4 miles to casino. Both were easy to get to. Nice Restaurant in the hotel. Hotel is easy to get to both...More

    Thank JCB0787
    Reviewed 29 March 2017

    The hotel has been remodeled, however, our room had not yet been updated. The bed was comfortable, and the room was clean. About 4 miles to the outlet mall and casino. Not a bad place to stay, but definitely nothing fancy. The tv wouldn't work,...More

    Thank cbrimmer2017
    Response from IHGService, Guest Relations Manager at Holiday Inn Waterloo-Seneca FallsResponded 11 May 2017

    Hi cbrimmer2017, Thank you for staying with us recently and for taking the time to write a review of our hotel. I am pleased to know that you found our rooms comfortable and clean. On the other hand, I sincerely apologize our in-room television did...More

    Microtel Inn & Suites by Wyndham Seneca Falls
    737 reviews
    #3 of 4 hotels in Seneca Falls
     
    Hampton Inn Seneca Falls
    625 reviews
    #1 of 4 hotels in Seneca Falls
     
    The Gould Hotel
    337 reviews
    #2 of 4 hotels in Seneca Falls
     
    Ramada Plaza Geneva Lakefront Resort
    1,896 reviews
    #5 of 11 hotels in Geneva
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Room Service
    • Laundry Service
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$ 107 - US$ 212 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 147
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Priceline, Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, Cancelon, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Holiday Inn Waterloo-Seneca Falls reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Waterloo
    • Also Known As
    • Holiday Inn Waterloo-Seneca Falls Hotel Waterloo ,
    • Waterloo Holiday Inn
    Add Photo Photos
    Traveller (17)
    Room & Suite (29)
    Dining (6)
    Pool & Beach (3)
    Hotel & Grounds (41)
    Business Centre & Event Rooms (3)
    Nearby
    Microtel Inn & Suites by Wyndham Seneca Falls
    737 reviews
    .46 km away
     
    Del Lago Resort & Casino
    12 reviews
    6.94 km away
     
    The Gould Hotel
    337 reviews
    3.23 km away
     
    Hampton Inn Seneca Falls
    625 reviews
    .26 km away
     
    Nearby Restaurants
    Sauders Country Store
    161 reviews
    1.22 km away
    Connie's Diner
    218 reviews
    1.48 km away
    Penny's Place
    86 reviews
    1.01 km away
    Little Italy~ Seneca Falls
    29 reviews
    .94 km away
    Nearby Attractions
    Women's Rights National Historical Park
    262 reviews
    3.14 km away
    Muranda Cheese Company
    127 reviews
    3.51 km away
    del Lago Resort & Casino
    160 reviews
    7.26 km away
    It's A Wonderful Life Museum
    79 reviews
    3.48 km away
    Ask a question
    Questions & Answers
    Stef R
    2 March 2017|
    AnswerShow all 2 answers
    Response from Kathleen M | Reviewed this property |
    No shuttle service when I was there.
    0
    Votes
    Nancy W
    18 February 2015|
    AnswerShow all 3 answers
    Response from Linda K | Property representative |
    We do have a restaurant and our food is excellent! And yes, we will be serving an Easter Brunch. If you would like more information regarding the brunch, please contact Lisa Taylor (Restaurant & Bar Manager). She can be... More
    0
    Votes
    Room Tips
    "The room facing the inner courtyard was quiet, particularly because the pool was closed"
    Read review
    "Don't Stay Here!"
    Read review
    "first floor half way down there is a outside entrance"
    Read review
    "only 2 floors, you really can't go wrong"
    Read review
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