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The Lodge at Turning Stone

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398 Reviews from our TripAdvisor Community

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There are newer reviews for The Lodge at Turning Stone
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Showing 397: English reviews
Reviewed 17 February 2014

First time staying here and I have never had better service - ever. The only hiccup was that we had to wait about 30 minutes for our room, even though we arrived at 4:30 ( check-in is at 3). But they offered my wife and I a glass of champagne and from then on, the stay was perfect. If you...

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1Thank Fishfrylover
Binghamton, New York
Reviewed 16 February 2014

We decided to book this hotel after a full day at the Syracuse mall. Being Valentines day thought we'd top off the day with some gaming at Turning Stone Casino and stay at their premier hotel. It was not a mistake. The room rate is expensive for the area but for a special stay it is well worth the amenities....

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1Thank chach431
New York
Reviewed 27 January 2014

I have visited this property several times and thought it was time to stay at the lodge , not a good idea unless you have unlimited funds . The rooms are nice but lack a jetted tub for the price charged here I would think a jetted tub over just a soaking tub would be appropriate in these suites ....

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3Thank SecretSanta007
TS_Management, Manager at The Lodge at Turning Stone, responded to this review

We apologize that you were dissatisfied with your experience at the Lodge. Our guests are very important to us and we value your comments and feedback. Our Front Office Manager, Nicolas Marquez, would appreciate an opportunity to speak with you personally. We hope you will take a moment and contact him directly at 800-771-7711. In addition, we wanted you to...

Apex, North Carolina
Reviewed 26 January 2014

We stayed here for 1 night in January. From the minute we drove up to the front of the hotel, the service was outstanding. Valet parking attendants were ready and attentive and the bell hops quickly took car of our bags. The decor of The Lodge is impressive. A lot of lodge-like effects with a great deal of wood trim...

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1Thank Peter W
Rochester,NY
Reviewed 17 January 2014

My girlfriend and I stayed overnight for her birthday. First upon arrival they have complimentary valet parking and give you hot cocoa while checking in. Checking in was a breeze and within 5-10 minutes we were on our way up to our suite. All the rooms are suites by the way. The hotel itself is beautiful. Definitely first class all...

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1Thank T-Top50
Rochester, New York
Reviewed 2 January 2014

This was our second stay at the Lodge and my wife and I LOVE IT! The room was beautiful and SO quiet! We needed s romantic getaway and this is perfect. The staff is outstanding and I would give the Lodge 10 Stars if I could!

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2Thank Jay G
Pelham, Canada
Reviewed 31 December 2013

I use Hotels.com a fair bit and so I had a free night to use up and decided to use it for a night at the Lodge at Turning Stone Resort. Wow! We were impressed. It was a bit odd that we felt that we were driving to the backside of the casino but when we drove up to the...

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Thank wannatravelmore1977
East Coast, USA
Reviewed 20 December 2013

The Lodge is my favorite place to stay. For anyone staying at Turningstone Casino, it is absolutely worth the extra money. The Oneida Nation has hospitality down. Everyone from the doormen, front desk staff and valet to the staff at Wildflowers, could not have been more accommodating during our recent stay. Everything in the suite was top quality. We are...

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Thank Fendog
Montreal, Canada
Reviewed 28 November 2013

We have been going to the lodge at turning stone for three years now. This is in conjunction with an annual conference that I attend. We absolutely love it! From the moment you check in, you feel special and pampered. (The free chocolates, coffee and hot chocolate don't hurt either!)

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Thank aristofit
Rochester, New York
Reviewed 25 November 2013

We again had the good fortune to be able to stay again at the Lodge at Turning Stone. The Tower and the Hotel are fine, but it is truly a special treat to be able to stay here. The great room with large, lit fireplace and floor to ceiling windows is stunning. We occupied a lovely king room on the...

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Thank Snert41

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
A legendary experience awaits your indulgence at the AAA 4-diamond award-winning Lodge at Turning Stone. Selected by Conde Nast Johansens as the "Most Excellent Resort" in the USA and Canada for 2007. The Lodge at Turning Stone is an elegant all-suite hotel that's perfected the art of pampering. This beautiful hideaway offers treasured privacy that superbly complements the resort's recreational pleasures. Your sumptuous suite is just mere steps from fun and excitement, yet still a serene world away. Come. Enjoy our hospitality. ... more   less 

Additional Information about The Lodge at Turning Stone

Address: 5218 Patrick Rd, Verona, NY 13478-3012
Region: United States > New York > Verona
Price Range: ₹ 10,284 - ₹ 27,971 (Based on Average Rates for a Standard Room)
Number of rooms: 95
Also Known As:
The Lodge At Turning Stone Hotel Verona
Hotel At Turning Stone
At Turning Stone Verona
Hotel Style:
#1 Romantic Hotel in Verona
#1 Family Hotel in Verona
#1 Business Hotel in Verona
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Questions & Answers

Here's what travellers have asked, with answers from The Lodge at Turning Stone staff and other travellers.
12 questions
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Questions? Get answers from The Lodge at Turning Stone staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room with a view of the courtyard...”
 of 5 bubbles PorkDiddy98, 26 Feb 2017 | Read review
“Ask for a room with a balcony”
 of 5 bubbles hitchcos, 23 Jan 2017 | Read review
“Be specific or you could end up in a dark ground level room.”
 of 5 bubbles MichelleW651, 8 Jan 2017 | Read review
“We enjoyed room with balcony”
 of 5 bubbles Ktablefor4, 5 Jan 2017 | Read review
“All are good but try for a room with a balcony --beautiful!”
 of 5 bubbles MarksTwoCents, 24 Oct 2016 | Read review
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