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La Quinta Inn & Suites Verona

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La Quinta Inn & Suites Verona
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410 Reviews from our TripAdvisor Community

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There are newer reviews for La Quinta Inn & Suites Verona
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Showing 410: English reviews
Binghamton, New York
Reviewed 27 June 2016

My husband and I stayed for one night for a nearby wedding. We found the hotel to be clean, the room was spacious, and the staff was very friendly. The breakfast was a bit carb-heavy for my taste, but there are waffles and bagels, etc.

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Helpful?
Thank BingTraveler
LQ6342GM, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your comments. We pride ourselves on our clean rooms and friendly staff. Besides the free breakfast, I hope you used our free shuttle to the casino across the street. We have a fitness center, indoor pool and Jacuzzi, a bar/lounge for food and drinks in the evening. Thanks again. Sincerely, Peter Kosha General Manager

South Glens Falls, New York, United States
Reviewed 25 June 2016 via mobile

Recently love my Dad, had to get away. Didn't take much thought back to Home away from home, We are always treated #1 always a clean room great staff. Brought our dog with us she's 11 and has heart issues and feeling all stress from home she was like a new dog. Must have needed the get away also. This...

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Helpful?
Thank Jeffrey B
LQ6342GM, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your kind words. Your pets are always welcome at a La Quinta brand hotel. We have lots of grass around the hotel your pets to play. Our pond has a fountain with ducks and deer that visit. New flags and flowers are in front of the hotel as well. We have an indoor pool and Jacuzzi, fitness...

Edmeston, New York
Reviewed 24 June 2016 via mobile

Going to Turning Stone but their hotel was full up due to a PGA event. Found this hotel with a good price and free shuttle to the casino. Staff very friendly and professional. Room was nice with refrigerator and microwave. Only downside was the cleanliness of the bathroom where we found black hair on the floor behind the door and...

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Helpful?
Thank pocotango
LQ6342GM, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your comments. I am happy you were able to save some money by staying with us. The free shuttle to the casino is a favorite with the guests. Your comments will be shared with our team, we are always looking for areas to improve. Thanks again for staying with us and we look forward to seeing you...

Reviewed 22 June 2016 via mobile

Hello, I stay at this la Quinta often for business, we choose to stay here, there are many other options that we have. Also, the staff is always accommodating, and I love the staff at the PoUr house, the food is always fresh and the ladies there are awesome, so is the male veteran that works the other nights. We...

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Helpful?
Thank Millie P
LQ6342GM, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your kind words. I will share your comments with Lisa, Cindy and Jose. We as a brand are proud to hire our military veterans. I am honored to have veterans on staff with us here at the hotel. We are supported in various departments here at this property. For their service and the sacrifices of their families...

Reviewed 21 June 2016 via mobile

This hotel is always spotless, quiet, and they have a nice breakfast in the morning. Free shuttle to the casino. Big rooms for the price. We always stay here when going to Turning stone. I wish they had the 24 hour shuttle every day.

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Helpful?
Thank AUDREYEGAN
LQ6342GM, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your kind words. We take pride in our clean rooms and friendly staff. I am happy you enjoyed the free breakfast in the morning. The shuttle runs 24 hours on Friday and Saturday nights. The shuttle runs from 7am to 11pm during the week Sunday through Thursday. We also have a indoor pool and Jacuzzi and a...

Reviewed 12 June 2016

I want to say what a great experience my husband and I had at La Quinta in Verona, New York. We stayed two nights there and the treatment we received was exceptional. Here are three major reasons we loved it: 1) Dog friendly! We just found out that La Quinta allows pets so this was our first time bringing our...

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Helpful?
Thank sam s
LQ6342GM, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your kind words. I am glad you had a great time. La Quinta as a brand is pet friendly so your whole family can travel together, with no one being left behind. We pride ourselves on a clean and friendly hotel. I was happy to see that is what you experienced here at the property. Thanks again,...

Clarence, New York
Reviewed 11 June 2016

Had a room on first floor, had to call manager at midnite and 2a.m. because there was so much noise in the hall and rooms along side. manager did respond but the noise continued. Would never stay here again, worse room ever

Review collected in partnership with La Quinta
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Helpful?
Thank karenleegib
LQ6342GM, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your comments. We try very hard to control the noise at the hotel. I am sorry the people around you were not as respectful of your sleep. We are a very social hotel, right across the street from the Turning Stone Casino. We get all the birthdays, 21,30,40,50. Bachelorette parties are big at our hotel currently. With...

Reviewed 8 June 2016 via mobile

Hotel manager is a complete pervert. He used a hotel key to access my room while I was staying there! After telling him to get out, he went to the bar area and made rude and disturbing comments. Peter is absolutely disgusting and I will never go there again.

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Thank Georgeanne K
Reviewed 7 June 2016

The lobby was very nice check in was quick and easy. The only issue I had was coming off the highway and getting into the parking lot a little hard to access. The room was great, had a refrigerator, microwave and the bed wasn't to soft. Had the breakfast the next morning with waffle maker, cereal, bagels...etc. It is super...

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Helpful?
Thank Shaun B
LQ6342GM, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your kind words. The town of Verona is going to be building a road so you can just drive into our property without having to drive all the way around. Glad you enjoyed our free breakfast, We pride ourselves on our clean rooms and friendly staff. We look forward to seeing you again soon. Sincerely, Peter Kosha...

Albany, United States
Reviewed 1 June 2016

We have stayed at this hotel numerous times since they opened and every stay was problem free. Not so this time. Although the hotel has a posted noise level policy it does not appear to be enforced. Loud noise woke us up 3 times between midnight and 6am with very little assistance from the front desk.

Review collected in partnership with La Quinta
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Thank Henry H
LQ6342GM, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your comments. Just like the last comment posted on Trip Advisor, we have a manager onsite at the property as well as a security team as well. We do engage the guests who are not as respectful as yourselves here at the property. For the people who are light sleepers, we also have earplugs at the front...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel provides free breakfast/ swimming pool / hot tub/ fitness center/ across the street from the Turning Stone Casino. Easy access off the highway. ... more   less 

Additional Information about La Quinta Inn & Suites Verona

Address: 5394 Willow Pl, Verona, NY 13478-3418
Region: United States > New York > Verona
Price Range: ₹ 6,220 - ₹ 15,124 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Verona 2.5*
Number of rooms: 97
Reservation Options:
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Hotel Style:
#1 Green Hotel in Verona
#2 Romantic Hotel in Verona
#3 Family Hotel in Verona
#5 Business Hotel in Verona
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Verona staff and other travellers.
11 questions
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New Berlin, New York, United States
9 months ago
over a year ago
USA
4 months ago
6 months ago
8 months ago

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Questions? Get answers from La Quinta Inn & Suites Verona staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in room 220, right across from elevators. STAY AWAY from this room. A lot of noise from elevator traffic.”
 of 5 bubbles jayl659, 22 Oct 2016 | Read review
“Ask for a room away from train on third floor. First floor can be noisy.”
 of 5 bubbles suzyd43, 25 Sep 2016 | Read review
“If you want a bang for your buck a Master suite is the way to go... Can't hear anything from the halls while you're trying to sleep...”
 of 5 bubbles 279jlw, 28 Aug 2016 | Read review
“Top floor is best.”
 of 5 bubbles sparklerblue, 28 Jul 2016 | Read review
“Don't go there to swim!”
  • Soap holder in shower
 of 5 bubbles TONYandMIMI, 22 Jul 2016 | Read review
5 of 5