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The Tower at Turning Stone Resort

Certificate of Excellence
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11/06/2017 12/06/2017
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The Tower at Turning Stone Resort
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511 Reviews from our TripAdvisor Community

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There are newer reviews for The Tower at Turning Stone Resort
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Showing 510: English reviews
Boston, Massachusetts
Reviewed 11 July 2014

I was at this hotel / casino for a bachelor party, and while the facilities were adequate, everything was markedly over-priced. The rooms were nice enough, and comfortable, albeit small for the price tag. Beverages were at a premium, and the meal we had in the 21st floor steak house was unfortunately not worthy of its final tab. The food...

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1Thank mike w
Remsen, New York
Reviewed 7 July 2014

We stayed in the Tower for a wedding. No fridge in room, they don't want you bringing any of your own drinks in. I prefer their campground. Rooms were comfortable but expensive for a bed. We didn't have enough time to use any of the amenities. We checked in at 3 and out by 10. Short stay for a lot...

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Thank imthemom27
TS_Management, Manager at The Tower at Turning Stone Resort, responded to this review

Thank you for your honest feedback. We definitely recognize that everyone has different needs when it comes to travel arrangements. For a furture stay, we do offer two more economical options: The Inn at Turning Stone and the RV Park at Turning Stone. While both are located within a mile from the resort, we do offer a complimentary shuttle service....

Sebastian, Florida
Reviewed 2 July 2014

This is the first time we've stayed in the tower. The room was great - clean and quiet. Check in was very aggravating. First of all, although check-in is 3 PM, they don't actually "guarantee" a room until 6 PM. We waited in line at the check-in desk for probably 15 minutes. Not horrible, but since there were 2 people...

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Thank Susan M
TS_Management, Manager at The Tower at Turning Stone Resort, responded to this review

We appreciate your comments regarding your recent stay. Our Front Office Manager, Kim Lane, will be reaching out to you very soon. She would appreciate an opportunity to speak to you personally regarding your experience with the Front Desk. If you would like to call her, she can be reached at 1-800-771-7711.

Syracuse, New York
Reviewed 2 July 2014

We attended a concert in the Event Center and stayed overnight in the Towers. It was very convenient since in was in the same 'wing' of the Casino property. Fortunately I read the many tips left on TripAdvisor so I knew to ask for a corner room. We were fortunate enough to get one. The rooms were nice, clean and...

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Thank likesnicethgs
East Greenbush, New York
Reviewed 30 June 2014

Rode our motorcycle to Turning Stone to enjoy an overnight stay just me and the hubby! Enjoyed Don Felder, Foreigner and Styx concert while we were there! Nice dinner, awesome nights sleep, great breakfast and a beautiful ride back home to East Greenbush, NY. What more could you ask for!!!

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Thank Tammy I
New York City, New York
Reviewed 30 June 2014

Turning Stone resort offers three great golf courses, two of them are among top 100 courses you can play. We stayed here during our golf trip, it is very convenient with bag drop at the hotel and transportation of clubs to all three courses in time to practice. Very convenient for golfers. Nice dining options, a casino and a spa...

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Thank VVV2000
Gananoque, Canada
Reviewed 29 June 2014

First of all the Turning Stone Resort and Casino is an awesome resort albeit for its one major fault "Smoking", they allow smoking in the Casino of this Resort. The smoke is so thick from the main gaming floor that even the so called non- smoking casino section still has a very strong odour and haze that emminates from the...

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Thank thegoodvsthebad
Syracuse, NY
Reviewed 26 June 2014

We stayed one night after attending an annual holiday party at the Turning Stone Conference Center. The Tower rooms have the advantage of looking out over the landscape -- just make sure you get high enough so you're not peering into the building's mechanical systems or down into the resort's skylights. The room was well appointed, and the bathroom and...

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Thank NYDinette
Port Saint Joe, Florida
Reviewed 25 June 2014

This was our first, and last, stay at the Tower at Turning Stone. With a room description that includes the terms 'luxurious' and 'breathtaking panoramic view' I expect a very nice room. What we got was an average room with stained carpet and worn, frayed furniture for a premium price. With a view of parked cars. And an extra charge...

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Thank vinyer
TS_Management, Manager at The Tower at Turning Stone Resort, responded to this review

Thank you for taking the time to comment on your recent stay at the Tower at Turning Stone. We are sorry to hear that you were disappointed with your room. It sounds like you were on a lower floor of the Tower, which is indeed closer to the parking garage. For a future stay, we recommend requesting a higher floor...

Albany, New York
Reviewed 11 June 2014

Great stay for business meeting. Primo attention to detail/comfort. Delicious dinner at Upstate Tavern featuring. dishes from across New York. Beautiful morning walk along 1.4 mi path around the property.

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Thank Ginmint63

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Tower at Turning Stone – AAA 4 Diamond award-winning high-rise hotel, offers a stunning panoramic view of the countryside. The Tower features spacious guest rooms and elegant suites. 100% Non-Smoking ... more   less 

Additional Information about The Tower at Turning Stone Resort

Address: 5218 Patrick Rd, Verona, NY 13478-3012
Region: United States > New York > Verona
Number of rooms: 266
Also Known As:
The Tower At Turning Stone Hotel Verona
Hotel Style:
#3 Business Hotel in Verona
#4 Romantic Hotel in Verona
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Questions & Answers

Here's what travellers have asked, with answers from The Tower at Turning Stone Resort staff and other travellers.
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Questions? Get answers from The Tower at Turning Stone Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms are larger, but not large. The Lodge has larger rooms (suites).”
larryl641, 22 May 2017 | Read review
“Ask for a corner room on a higher floor - they have recently been remodeled”
richardd909, 16 May 2017 | Read review
“bring ear plugs to sleep”
V9940CMteresac, 28 Dec 2016 | Read review
“Higher floors and ask for a new room!”
G1743MRmichellep, 17 Oct 2016 | Read review
“Get an upper level floor to get a better view of the countryside. We had a lower level room and got to see lots of maintenance equipment.”
MrSilk, 18 Sep 2016 | Read review
5 of 5