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The Tower at Turning Stone Resort

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The Tower at Turning Stone Resort
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505 Reviews from our TripAdvisor Community

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There are newer reviews for The Tower at Turning Stone Resort
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Showing 504: English reviews
Syracuse, New York
Reviewed 10 August 2014

I wrote a review before about 3 months ago titled "No Scissors", I rated the hotel a 3 and was very upset. A few days after I wrote the review The Turning Stone Tower Manager asked me to contact her. Her name was Kim Lane and she offered me a room upgrade for my unpleasant experience at a very friendly...

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Helpful?
Thank Delli23
Norfolk, NY
Reviewed 10 August 2014

Great place to stay if you are gonna make a day of it at the casino and surrounding area! Same price as the place across the street but right IN the casino so stay here!! Staff excellent in all areas and room clean, spacious, and just right!!

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Thank Kpalbug
Huntington, New York
Reviewed 8 August 2014

I'll begin by saying that my room is very nice. 19th floor in the middle of wide open upstate NY. The room itself is clean, nicely furnished and the bathroom better than average. The view is terrific from here in the Tower too. I arrived fairly early in the day (not busy) and the valet didn't seem very interested in...

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Thank ChubbaHill
Syracuse, New York
Reviewed 5 August 2014

The tower room was phenomenal. Room was clean and spacious and we had absolutely no issues. Our trip was for a weekend wedding at a venue off the property. We brought our bags up to the room ourselves, but there were many people around to help if needed.

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Thank Brianna S
Commack, New York
Reviewed 4 August 2014

The tower and all of the property was very clean. The food at the Italian restaurant was pretty good and there are certainly enough choices. Getting help up to the room was a little slow but once we did get help - the staff was very nice and offered suggestions on what not to miss during our stay. There are...

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Thank Diane T
Miami Beach, Florida
Reviewed 3 August 2014

Can't say enough amazing things - loved every second in The Lodge at Turning Stone, I just wished I could have stayed longer and had been able to take advantage of the Spa. My trip was a weekend wedding in Syracuse, but went earlier to meet family half way. My Suite was a retreat with a beautiful balcony overlooking the...

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Thank Vivi D
Miami Lakes
Reviewed 1 August 2014

The Tower room was excellent. Room was clean and spacious. Staff was very courteous and professional. Rooms were walking distance from casino and restaurants. I would recommend the Tower rooms to anyone planning a trip to Turning Stone.

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Thank Kenny F
Oswego
Reviewed 31 July 2014

Thank you so much for the best night i've had in a long time! I really appreciate the kindness of the tsc staff and the work they do to ensure the best outcome for every guest!!! I wish i had a bigger income because i'd love to stay in the tower again soon! My birthday is sept 3rd, if it's...

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Thank Mrfaul
East Longmeadow, Massachusetts
Reviewed 29 July 2014

Stayed in the Tower with friends again. This time I have to say I was disappointed in how they handled getting into our room. We got their early and couldn't check in, which I understand. When three o'clock rolled around, my friends and I got the keys to one room but didn't get them for the second room until around...

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Thank WonderfulYiayia
Reviewed 27 July 2014 via mobile

Great food. Great entertainment. Loved the pool and hot tub. Enjoyed the fitness walk. The room was clean and comfortable. Just a great place to visit an chill out. We gambled some. Relaxed. Walked around. Had wonderful meals. Left feeling refreshed and happy.

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Thank lbzapper

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
The Tower at Turning Stone – AAA 4 Diamond award-winning high-rise hotel, offers a stunning panoramic view of the countryside. The Tower features spacious guest rooms and elegant suites. 100% Non-Smoking ... more   less 

Additional Information about The Tower at Turning Stone Resort

Address: 5218 Patrick Rd, Verona, NY 13478-3012
Region: United States > New York > Verona
Number of rooms: 266
Also Known As:
The Tower At Turning Stone Hotel Verona
Hotel Style:
#3 Business Hotel in Verona
#4 Romantic Hotel in Verona
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Questions & Answers

Here's what travellers have asked, with answers from The Tower at Turning Stone Resort staff and other travellers.
4 questions
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Questions? Get answers from The Tower at Turning Stone Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“bring ear plugs to sleep”
 of 5 bubbles V9940CMteresac, 28 Dec 2016 | Read review
“Higher floors and ask for a new room!”
 of 5 bubbles G1743MRmichellep, 17 Oct 2016 | Read review
“Get an upper level floor to get a better view of the countryside. We had a lower level room and got to see lots of maintenance equipment.”
 of 5 bubbles MrSilk, 18 Sep 2016 | Read review
“18th floor is hypoallergenic”
  • super comfortable bed
  • great modern room
 of 5 bubbles pulmqueen, 10 Sep 2016 | Read review
“Ask for a room above the 5th floor for a great view.”
 of 5 bubbles JIMM400, 27 Jun 2016 | Read review
5 of 5