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The Hotel at Turning Stone Resort

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The Hotel at Turning Stone Resort
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359 Reviews from our TripAdvisor Community

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There are newer reviews for The Hotel at Turning Stone Resort
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Showing 357: English reviews
Rochester, New York
Reviewed 27 May 2015

We have stayed at The Hotel at Turning Stone many times. It is always a wonderful experience. Check in and out is easy and fast. The rooms are always clean. Staff is friendly and helpful. The restaurants are excellent and the shows great. They even sent me a shirt that I left in the closet the last time we visited....

Thank 442Birdie
East Syracuse, New York
Reviewed 27 May 2015

Like this better than the Tower.rooms seem bigger.Nice King size beds.Rooms are very clean.Staff from front desk to housekeeping very friendly.Its also closer to the casino then the tower.Free in room coffee with coffee maker.

1Thank Al S
La Quinta, California
Reviewed 25 May 2015

I was visiting in the area, and this hotel was recommended by a frequent guest. We had a quick and easy check-in experience. Room was ready ahead of schedule. The room was immaculate and very updated. To get to the rooms by elevator, one must insert room key. Added measure of security. Spacious room. Bathroom had beautiful glass shower with...

1Thank Erica M
Hamburg, New York
Reviewed 18 May 2015

I stayed one night, mid week during a business conference. Both check in and check out was quick and efficient. The room was nice and clean with a firm king sized bed as requested. The casino level is quite smokey, so I was concerned that the smoke would filter up to the hotel rooms. I am happy to say that...

Buffalo, New York
Reviewed 23 April 2015

I offered a less than spectacular review of Turning Stone a while back, so I don't why, but I decided to give it a second chance. I have to drive right past the exit on the thruway and I figured why not, round two can't possibly be as bad as my first experience. Well...I never made it past the reservation...

5Thank anthony m
Lititz, Pennsylvania
Reviewed 20 April 2015 via mobile

We went to Turning Stone to see Tony Bennett in concert. Got a great price that included hotel and tickets. Room was very clean, concert great, slots were semi-loose. It was a great trip, great concert, very nice getaway. Would go back for another show.

2Thank KJL0823
Chicago, Illinois
Reviewed 1 April 2015

Very comfortable, very clean room on the 4th floor. Quiet. View of the nightclub-wing roof wasn't so great, but other than that, I think the value of room quality for the price is better here than at the higher-priced Tower Hotel (although the Tower is more convenient to access from the check-in desk). Tried to check in about a half...

Thank Pulse89
Utica, New York
Reviewed 17 March 2015

Stayed at the Hotel at the Turning Stone Casino this past weekend for my son's 30th Birthday. There were 11 us there for the Birthday celebration.... I booked the Hotel for Saturday, March 14th. Booked a jacuzzi room (426).. The room was beautiful, clean, more than I expected. the bathroom was so clean. The Jacuzzi was so nice and relaxing....

Thank Susan D
Round Lake, New York
Reviewed 6 March 2015

Our room was very nice, clean and spacious. The things I didn't like are the elevators are far from the checkin counter and I don't think they are adequately labeled to make it easy for a new traveler to find them. I asked for a late checkout and was completely denied, they wouldn't even give me an extra 30 minutes,...

Thank Laura Z
Middleburgh, New York, United States
Reviewed 4 March 2015

Check in was quick and service was great.Went to the Upstate Tavern for dinner and drinks.Sonya our sever was awesome.Timely and service with a smile.Food and drink was great. Service for breakfast at Emeralds was good also.

Thank James K K

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The Hotel at Turning Stone – AAA 3 Diamond award-winning low-rise hotel, located in the heart of casino excitement, provides full service at mid-level prices. ... more   less 

Additional Information about The Hotel at Turning Stone Resort

Address: 5218 Patrick Rd, Verona, NY 13478-3012
Region: United States > New York > Verona
Price Range: ₹ 9,733 - ₹ 23,074 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Hotel at Turning Stone Resort 4*
Number of rooms: 240
Reservation Options:
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Hotel Style:
#6 Business Hotel in Verona
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel at Turning Stone Resort staff and other travellers.
14 questions
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Questions? Get answers from The Hotel at Turning Stone Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Convenient to stay on an upper floor above the casino.”
 of 5 bubbles 43chappy43, 6 Oct 2016 | Read review
“The higher the better for the best views”
 of 5 bubbles CaptJimU, 14 Sep 2016 | Read review
“Stayed on the non-smoking floor Room was very clean.”
 of 5 bubbles marykC9790DY, 25 Aug 2016 | Read review
“There are a number of accommodations available at Turning Stone. You can book a room in The Tower, The Lodge, The Hotel or The Inn.”
 of 5 bubbles marina_mahoney, 22 Aug 2016 | Read review
“There is a Harness racing track a few miles away.”
 of 5 bubbles HolgerH336, 28 Jul 2016 | Read review
5 of 5
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