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I find all the brown in the hallways and rooms to be depressing - I always feel like I'm walking/sleeping in a mud puddle. The whole place is getting rather tired looking, i.e. drapes not hanging properly, lampshades bent out of shape, some mold/mildew in...More
Response from kevinvaillancourt, Manager at The Hotel at Turning Stone ResortResponded 30 August 2017
Thank you very much. I would be happy to forward this review to the Hotel Manager. If you haven't stayed in one of our renovated Tower rooms we recommend that for your next visit.
This review is for a room in the Turning Stone hotel, not the Tower.
For a reasonable price the room would have been fine, on par with a Hilton Garden type property. No better, no worse.
Bed comfortable, bath clean but not luxurious, nothing remotely...More
Stayed in the hotel. Speedy check in. Nice clean room. Free wifi. Ate at the Deli, Emerald, and Tavern. All food is good and reasonable. Has a good looking coffee shop which I forgot to try. Free valet for guests. One downfall is the charge...More
Awesome all the way around and Ron White is the best.Room was great . All you can eat buffet was amazing. Clean place . Everyone was very nice. Highly recommended. Both of us left casino winning also which is always a plus.
Thank Bruce D
Response from kevinvaillancourt, Manager at The Hotel at Turning Stone ResortResponded 25 July 2017
Hello Bruce. It's great to hear that you had a good time during your stay. Thank you for your kind review. We look forward to seeing you again.
First of all we love that we get comped more then one night which makes our 3.5 hour trip worth it. The restaurants which I will cover under other reviews were above expectations. This place is frankly a casino and I don't know what a...More
Response from kevinvaillancourt, Manager at The Hotel at Turning Stone ResortResponded 17 July 2017
Thank you very much for your review. We are working very hard to make sure that everyone has a good time while they are here. Also, we are in the process of converting some of our smoking rooms to non-smoking. But the process is a...More
Response from kevinvaillancourt | Property representative |
Hello and thank you for your interest in Turning Stone Casino Resort. There is a 6 person hot tub and a lap pool at the fitness center. This is located on the 3rd floor of the Tower and is open daily from 6 am to 10 pm... More
Hello and thank you for your interest in Turning Stone Casino Resort. There is a 6 person hot tub and a lap pool at the fitness center. This is located on the 3rd floor of the Tower and is open daily from 6 am to 10 pm. Access is complimentary to overnight guests of the Tower and Hotel.