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The Hotel at Turning Stone Resort

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The Hotel at Turning Stone Resort
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366 Reviews from our TripAdvisor Community

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There are newer reviews for The Hotel at Turning Stone Resort
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Showing 364: English reviews
New York City, New York
Reviewed 6 January 2014

Everything was great, but a little pricey. Wish there had been a fridge in the room. Glad noise wasn't a factor.Would recommend to friends. Would like to go back on a weekend for one night,(because that is all we can afford) but you can't get a room for one night on the weekend.

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Helpful?
Thank Kathleen F
Livonia, New York
Reviewed 31 December 2013

We haven't been here 7 yrs. - the layout is very confusing - a map could be helpful. The lack of a refrigerator was unexpected. Thank goodness for the addition of access of adult beverages - made me forget how "tight" these ancient machines were. We were on the 3rd floor & noise was a factor. We really liked the...

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Thank Helen G
TS_Management, Manager at The Hotel at Turning Stone Resort, responded to this review

Thank you for taking the time to comment on your recent stay. Perhaps you were not aware, that the Hotel at Turning Stone finished a complete renovation of our guest rooms in early 2012. Although there are not refridgerators in the guest rooms, they are readily available at your request. In addition, we offer several touch screen Directory's throughout the...

Rochester, New York
Reviewed 30 December 2013

We had a 3rd floor room,the window faced the casino. I was amazed at how quiet the room was. It was clean and basic. No frills but good bed,temp control,and a coffee maker. We needed a bottle opener and they took less then 3 min to bring it up along with free playing cards. We got late check out at...

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Thank winediva75
New York City, New York
Reviewed 29 December 2013

I am a 19 year old poker player who had $900 stolen from my wallet, which was on a TV stand near the door to the door. I reported the exact window of time between 3 and 4 am when the theft occurred and reported to hotel security and police. The Onieda Nation police opened a bungled investigation. They insisted...

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6Thank Phil E
Grafton, Canada
Reviewed 29 December 2013

I was very impressed with the architecture and the layout of Turningstone Resort-Casino. My room in the hotel very nice and very quiet. The staff was helpful and knowledgeable. I enjoyed the casino as well as the whirlpool and thought my stay was very well priced. I will recommend Turningstone to my friends and definitely stay there again.

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1Thank 19Gina55
Cambridge, New York
Reviewed 12 December 2013

Large hotel directly attached to casino and many food and entertainment options. While many nice restaurants and bars to choose from, the hotel and room itself are good, but nothing fancy. It was, however, quiet at night to sleep.Location is good if you are there to gamble. Lastly, when I made the reservation, I notified them we were traveling for...

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1Thank srlucey
Reviewed 12 December 2013 via mobile

The Turning Stone Resort sits in a lovely location and is beautifully constructed. The staff are cordial, and they clearly take pride in their workplace. I was traveling on business and was pleasantly surprised by the quality of the casino-hotel combo. I would happily stay there again on business, but I would not stay here with my family, as the...

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Thank DukeOKC
Baldwinsville
Reviewed 28 November 2013

Ok but for what I spend while I'm there I should be able to spend the night for free regardless of what night or month it is. I'm not greedy, even a discount on a room would be nice. It's not like I drive up there to just walk around and not spend money. Plus I can't remember the last...

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Thank Imartin13
Kingston, Canada
Reviewed 27 November 2013

My husband and I learned of the TS from our parents and quickly learned to love it. However, we are so unbelievably frustrated with how delayed the mail "offers" are at arriving to us in Canada and our inability to utilize the free plays or free room offers before they expire or take the opportunity to upgrade (why would you...

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3Thank Starssobright
Reviewed 21 November 2013 via mobile

This is a great clean hotel! It also is a very wonderful Casino with so much to do. A great place to visit. Also has wonderful places to eat And great clubs. It is decorated beautiful. Love this place!

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Thank brp1016

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel at Turning Stone – AAA 3 Diamond award-winning low-rise hotel, located in the heart of casino excitement, provides full service at mid-level prices. ... more   less 

Additional Information about The Hotel at Turning Stone Resort

Address: 5218 Patrick Rd, Verona, NY 13478
Region: United States > New York > Verona
Price Range: ₹ 9,491 - ₹ 25,069 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Hotel at Turning Stone Resort 4*
Number of rooms: 240
Reservation Options:
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Hotel Style:
#6 Business Hotel in Verona
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel at Turning Stone Resort staff and other travellers.
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Questions? Get answers from The Hotel at Turning Stone Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always stay in tower when possible”
 of 5 bubbles 287davisw, 29 Jan 2017 | Read review
“Go for the upgraded room if available!”
 of 5 bubbles B3571IFlisar, 16 Jan 2017 | Read review
“Convenient to stay on an upper floor above the casino.”
 of 5 bubbles 43chappy43, 6 Oct 2016 | Read review
“The higher the better for the best views”
 of 5 bubbles CaptJimU, 14 Sep 2016 | Read review
“Stayed on the non-smoking floor Room was very clean.”
 of 5 bubbles marykC9790DY, 25 Aug 2016 | Read review
5 of 5