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Red Roof Inn Utica

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Red Roof Inn Utica
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490 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Utica
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Showing 481: English reviews
Guilderland, New York
Reviewed 26 October 2014

I spent one night there and was pleasantly surprised. The room was clean, the front desk was friendly and accommodating, and the price was right. The bathroom was clean and water pressure was good. And this is coming from someone who absolutely dreads staying in hotels. I always envision those dark rugs harboring all kinds of dirt and god knows...

1Thank JusticeForAll258
Justin S, General Manager at Red Roof Inn Utica, responded to this review

Thank you so much for the delightful review of your recent stay. I am glad that you were pleasantly surprised by our accommodations, including our faux wood floors, which cut down on odor and bacteria immensely. I'll be happy to share this review with the rest of my staff. We hope that you will return soon on your next trip.

Reviewed 20 October 2014

This hotel is basic but clean. Despite telling the receptionist that we did not require a safe she still added it to the bill - OK it was only just over a $. Coffee is in the lobby - not our best experience of Red Roof

Thank padington_bear
Justin S, General Manager at Red Roof Inn Utica, responded to this review

Thank you for writing a review about your recent stay. I am sorry that you feel that my staff is incompetent. My staff have been rigorously trained and are highly skilled to meet the demands of the front desk. They followed the procedure regarding the safe fee, which unfortunately became an unpleasant experience for you, because they did not remove...

Milwaukee, Wisconsin
Reviewed 19 October 2014

Not a bad place at all. Simple room, small but has what you need. Bed was comfortable, Tv and furniture nice. Shower area was small but worked no problem. Parking right out of your room. No breakfast just coffee at lobby. Would be nice to have coffee makers in room.

Thank Andy G
Utica, New York, United States
Reviewed 17 October 2014

I had a long term stay here. The staff was friendly, professional, and accommodating. You can't beat the price for a clean comfortable room. The parking is great, it's pet friendly, lots of eating choices nearby. I would stay here again as my first choice in the area.

Thank sologirl64
Reviewed 17 October 2014 via mobile

Room was dirty. Wrappers and food bits on floor, candy wrappers on bed, dust and dead fly on air conditioner. Seems the only cleaning they did was make the beds, but that's questionable given that there were candy wrappers on top. Bed was hard which would have been ok but pillows were also hard and flat, when we asked for...

1Thank Tasha S
Justin S, General Manager at Red Roof Inn Utica, responded to this review

Thank you, Tasha, for writing a review about your recent stay at Red Roof Inn Utica. I am displeased that your stay was not a very good one, to say the least. If there is ever a problem or question during your stay, please contact the front desk so that we can make it right. I've looked into your complaint...

Syracuse, New York
Reviewed 17 October 2014 via mobile

I didn't have very high expectations, but I ended up being very happy with this hotel. The bed was comfortable and the room was clean, and it looks like it has been redecorated within the last few years. The front desk staff were very friendly and helpful, and the housekeeping staff were thorough and thoughtful. I would definitely recommend this...

Thank Ellen W
Queens, NY
Reviewed 13 October 2014 via mobile

Great place, especially considering the price, and pet friendly, too. All the basic amenities are here including a microwave, a refrigerator, and a free wi-fi. We were disappointed that the room had no Showtime (we are fans of Homeland), but it was a flat screen, with plenty other channels.

Thank ewamic
Justin S, General Manager at Red Roof Inn Utica, responded to this review

Thank you for taking the time to share your experience on Tripadvisor regarding your recent stay. I'm glad that we offered you a positive experience along with a room with all of the amenities that you would need for short stay. I will definitely look into adding the Showtime channel (Homeland being one of my favorite shows too!) We hope...

Sterling, Illinois
Reviewed 13 October 2014

personnel very friendly, room clean and bed comfortable. Room has a microwave and refrigerator. Good parking and well lit. Very good coffee even though there was not any breakfast. It is located off the road so you have to look for it. They welcome dogs too. I would definitely stay there again if I was in the area. It was...

1Thank Chris R
Portsmouth, New Hampshire
Reviewed 12 October 2014

I have overnighted here fairly often. It's convenient to I-90. Has pretty good basic food options nearby. The Inn is clean, odor free (nice especially since they allow pets) and reasonably priced. I typically see late night staff and this trip was no exception as the same person was on duty when I arrived and when I left. She was...

1Thank L0VE-TRAVEL-17
Reviewed 9 October 2014

nicely refurbished! 100% smoke free! no frills but not needed this trip, requested 1st floor and loved having car right there. easy check in and checkout.great selection of movies available on the TV.

Thank fmg120

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  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking

Additional Information about Red Roof Inn Utica

Address: 20 Weaver Street, Utica, NY 13502
Region: United States > New York > Utica
Price Range: ₹ 3,599 - ₹ 8,050 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Utica 2*
Number of rooms: 112
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Also Known As:
Red Roof Hotel Utica
Utica Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Utica staff and other travellers.
5 questions
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Poughkeepsie, New York
over a year ago
Warren, Ohio
over a year ago
Fredericton, Canada
over a year ago

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Questions? Get answers from Red Roof Inn Utica staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would request a room on the first floor if stairs are a problem.”
 of 5 bubbles Lisker, 8 Mar 2017 | Read review
“If you have a pet try to avoid the second floor units.”
 of 5 bubbles susanmQ6019SJ, 16 Nov 2016 | Read review
“easy to reach just off the main highway”
 of 5 bubbles GaryO346, 31 Oct 2016 | Read review
“Ask for prices first. Don't get surprised when the bill comes in.”
 of 5 bubbles dealer13501, 4 Oct 2016 | Read review
“Ask for ground floor as there are stairs to the second floor.”
 of 5 bubbles BobNepean, 7 Sep 2016 | Read review
5 of 5