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    Best Western Gateway Adirondack Inn

    175 N Genesee St, Utica, NY 13502-2511
    +1 855-584-9080
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    5/2/2018 6/2/2018
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    US$ 124
    US$ 89
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    Traveller (40)
    Room & Suite (18)
    Dining (3)
    Overview
    • Excellent22%
    • Very good37%
    • Average26%
    • Poor9%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Family Rooms
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
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    Rooms
    5 Feb6 Feb
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    1 room, 2 adults, 0 children
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    Reviews (384)
    There are newer reviews for Best Western Gateway Adirondack Inn
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    41 - 45 of 376 reviews

    Reviewed 13 July 2017

    I keep forgetting Best Western has different levels..this one I gather is close to the bottom. I had a very strange room. It appeared the building was a motel with rooms opening to the outside at some point, then sometime after they added a glassed...More

    Thank CSSnowshoer
    Reviewed 10 July 2017

    Stayed at the Best Western Saturday, July 8 2017. The rates more than double for this day only - due to the Boilermaker the next day. (I thought there were laws against this type of practice). The room was clean and comfortable, although I was...More

    Review collected in partnership with Best Western
    Thank CHARLES W
    Reviewed 29 June 2017

    Excellent hotel...clean, neat, great amenities, breakfast, etc. Love staying here and will do so again. Easy to find, near places to eat and places to visit. I had. Choice of what floor to stay on ,too...usually hotels just tell you! This was a real help...More

    Review collected in partnership with Best Western
    Thank Bonnie K
    Response from patelchat, Guest Relations Manager at Best Western Gateway Adirondack InnResponded 1 July 2017

    Dear Bonnie K, thank you so much for your review and comments for our location, cleanliness and breakfast. Looking forward to see you again.

    Reviewed 27 June 2017

    Like I said Hotel staff very friendly very helpful the hotel itself was very clean it's just looking a little bit dated. They should downsize the hotel and focus on the main portion of the hotel and update it

    Review collected in partnership with Best Western
    Thank michaellL9603FS
    Response from patelchat, Guest Relations Manager at Best Western Gateway Adirondack InnResponded 1 July 2017

    Dear Guest, Thanks you so much for staying at our hotel and comment about friendliness and helpfulness of our staff and cleanliness of our hotel. For your information we have completed renovation of our entire hotel recently and keep updating as needed.

    Reviewed 26 June 2017 via mobile

    We found a bed bug on the mattress about 20 minutes after checking in. We immediately picked up our stuff and left. The staff was very apologetic and seemed as troubled as we were. We were given a full refund immediately but beware there's no...More

    Thank Willow2002
    Response from BWgateway1, General Manager at Best Western Gateway Adirondack InnResponded 28 June 2017

    Dear guest, I apologize for bed bug found on the mattress, upon notification from our front desk I have personally checked room, I found room bed never been used during check in and check out for this incident notification to us, even though we dismantle...More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Self-Serve Laundry
    • Meeting Rooms
    • Business Centre with Internet Access
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 85 - US$ 143 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 89
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Best Western, Travelocity, getaroom.com, Orbitz, TripOnline SA, HotelQuickly, Evoline ltd and Cancelon so you can book your Best Western Gateway Adirondack Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Utica
    • Also Known As
    • Best Western Gateway Adirondack Hotel Utica ,
    • Best Western Utica ,
    • Utica Best Western
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    Traveller (40)
    Room & Suite (18)
    Dining (3)
    Hotel & Grounds (29)
    Bathroom (6)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    seeknight54
    4 April 2017|
    Answer
    Response from planbee | Reviewed this property |
    I suggest you look at the Hotel website BestWestern com for adirondack hotel as most of the information you seek is there. Our room had a fridge and microwave but you should request this when you book. The hotel has at... More
    0
    Votes
    Jonmorse
    30 August 2016|
    AnswerShow all 2 answers
    Response from BMWdan | Reviewed this property |
    There is room in there parking lot. I've seen buses, RV's and construction truck/ trailers there. I would suggest giving them a call to verify. Have a good ride.
    1
    Vote
    Mayra A
    23 September 2015|
    Answer
    Response from BWgateway1 | Property representative |
    Turning stone is about a 25 minute drive and no we do not have a shuttle. If you have any questions feel free to call me at (315) 732-4121
    0
    Votes
    Room Tips
    "check room first"
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    "Great place to lay your head for a night. Also got a kick out of seeing an old fashion Mc Donald's"
    Read review
    "If you have any concerns about going up and down stairs with your luggage, don't take a room in the 2..."
    Read review
    "The rooms on the back side were very nice"
    Read review
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