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Best Western Gateway Adirondack Inn

Expedia.comUS$ 105*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 125*
US$ 105*
US$ 125*
US$ 105*
US$ 125*
US$ 105*
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Best Western Gateway Adirondack Inn
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326 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Gateway Adirondack Inn
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Showing 321: English reviews
Oneonta, New York
Reviewed 14 April 2017

Room was clean, quiet and location was conveniently located near downtown, food and our destination. Well lit area in back for walking dog (and "pet friendly" room didn't smell like previous pet occupants). Will stay again

Review collected in partnership with Best Western
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Helpful?
Thank V5881OAedb
BWgateway1, Guest Relations Manager at Best Western Gateway Adirondack Inn, responded to this review

Thank you for taking the time to write a review, So glad that you enjoyed your stay with us, Hope to see you again in the near future

Chicago, Illinois
Reviewed 26 March 2017

What a dump. Dirty, heating hardly working properly and noisy. Disgusting carpeting, filthy dirty. Totally run down. Electricity and wiring seems from 50 years ago. Room not heated upon arrival. Probably 50 degrees.

Review collected in partnership with Best Western
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Helpful?
1Thank wernerd345
BWgateway1, Guest Relations Manager at Best Western Gateway Adirondack Inn, responded to this review

Thank you for writing such a detail review. All your comments are essential to educating to our staff. All your complaints will be addressed. Hope you are willing to give us another chance in the future.

bronx, United States
Reviewed 24 March 2017

Can't complain best bang for your buck. Good for the price. group of student taken there for a school trip and they were really accommodating. staff was diverse. services were great. no problems with anything here.

Review collected in partnership with Best Western
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Helpful?
Thank 653smilla
BWgateway1, Guest Relations Manager at Best Western Gateway Adirondack Inn, responded to this review

Thank you for taking the time to write a Great review. Glad to hear you got a bang for your buck. Also happy to hear that we can be accommodating to your needs and that there was no problems, Hope to see you again in the near future!

New York City, New York
Reviewed 24 March 2017

The front desk clerk Tony provides excellent services to all his customers. The breakfast room is very clean and it has many different kind of choices. The fitness room change all brand new fitness machines.

Review collected in partnership with Best Western
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Helpful?
Thank calvinmok
BWgateway1, Guest Relations Manager at Best Western Gateway Adirondack Inn, responded to this review

Thank you for taking the time to write a review. We are happy that Tony was able to provide excellent services. We enjoy having Tony apart of the team and I know he will be happy his name was mention on TripAdvisor. Glad that you also enjoyed the fitness center. Always a pleasure having you at our hotel.

Reviewed 2 March 2017

This is an older hotel, clean, comfortable. Faint odour of disinfectant/cleaner in room and hallways. Air conditioner/heating unit in room very noisy. Complimentary breakfast pretty basic. Friendly staff. Two separate buildings - might be an issue for some as reception is only in the main building. If taking a room in the Annexe, ask for the top floor.

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Helpful?
Thank Lyn P
BWgateway1, Guest Relations Manager at Best Western Gateway Adirondack Inn, responded to this review

Dear guest Lyn P Thank you so much rating us and comment for our hotel clean and comfortable. Our break fast items are on rotating menu during week and all items are similar to our competitor brands which charges at least 40 to 50 dollars higher than our rate. We are using industry leading chemicals which leave minimum odor and...

Livonia, New York
Reviewed 17 February 2017

Room was okay based on the cost. The heating system seemed to make the room either too hot or too cold. Breakfast was acceptable. The door slammed shut which woke me up several times during the night.

Review collected in partnership with Best Western
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Helpful?
Thank Ralph B
BWgateway1, Guest Relations Manager at Best Western Gateway Adirondack Inn, responded to this review

Thank you for taking the time to write a review, Sorry that the heating system was either too hot or cold, And our apologies about the door making noise during the night, Hopefully you can give us another chance and we can improve ourselves on your next visit !

Syracuse, New York
Reviewed 29 January 2017

Hi, I used my points for this hotel and they have been very good to me upon checking in and making sure we had an easy check in when traveling on business. Breakfast was good and they front desk team is professional

Review collected in partnership with Best Western
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Helpful?
Thank Kelly O
BWgateway1, Front Desk Agent at Best Western Gateway Adirondack Inn, responded to this review

Thank you for leaving us your feedback regarding our property. It's great to hear that our property ended up being perfect for your needs. I'm also glad that our staff was able to enhance that in any way as well. We hope that you will stay with us again soon

Shrewsbury, United States
Reviewed 20 January 2017

The room and location were very good for the price, and I would stay here again when in the area. The staff was courteous and helpful. The room was clean and the bed comfortable. It met my expectations for the trip.

Review collected in partnership with Best Western
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Helpful?
Thank genem54
BWgateway1, Front Desk Agent at Best Western Gateway Adirondack Inn, responded to this review

Thank you for taking the time to write this review for us. I am so happy to hear that you enjoyed your stay. We strive to make our guest feel welcomed and comfortable as much as possible. We are happy that we met your expectations and we look forward to seeing you in the future!

Binghamton, United States
Reviewed 16 January 2017

Hotel is in a convenient location. Fast, easy and friendly check-in and check out. Clean rooms and hallways...nice appearance on the outside. Great room price. Was very happy to know that breakfast was included; it was very delicious and abundant.

Review collected in partnership with Best Western
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Helpful?
Thank Y8743JJlaurao
BWgateway1, Front Desk Agent at Best Western Gateway Adirondack Inn, responded to this review

Thank you for taking the time to write such a great review, We are all very happy to hear that you enjoyed your stay with us. Happy that our location was convenient for you, and everyone was friendly and breakfast was good, We strive to make our guest feel welcome and home away from home. We look forward to seeing...

United States
Reviewed 16 January 2017

Rooms are old and have a musty smell. beds squeak every time you move or roll over. Not a great price for the condition of the hotel. Not the typical experience I've had with Best Western hotels. the staff was friendly on the plus side.

Review collected in partnership with Best Western
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Helpful?
1Thank lisajM9257MS
BWgateway1, Front desk agent at Best Western Gateway Adirondack Inn, responded to this review

Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Best Western Gateway Adirondack Inn

Address: 175 N Genesee St, Utica, NY 13502-2511
Region: United States > New York > Utica
Price Range: ₹ 6,156 - ₹ 11,081 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Gateway Adirondack Inn 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Best Western Gateway Adirondack Hotel Utica
Best Western Utica
Utica Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Gateway Adirondack Inn staff and other travellers.
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Questions? Get answers from Best Western Gateway Adirondack Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have any concerns about going up and down stairs with your luggage, don't take a room in the 2 story addition.”
Johnson747, 24 Sep 2016 | Read review
“The rooms on the back side were very nice”
574joeyr, 6 Sep 2016 | Read review
“All was quiet.”
SidD665, 18 Jul 2016 | Read review
“I would opt for the rooms in the older part of the hotel.”
Delaw, 27 Jun 2016 | Read review
“My friends had a room with refrigerator and microwave, I had neither. Ask for that option if it's important”
851debran, 23 May 2016 | Read review
5 of 5
Expedia.com
US$ 105* /night
View Deal
Booking.comUS$ 105
Orbitz.comUS$ 105
HotelQuicklyUS$ 125
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Prices are for 1 room, 2 adults
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